About Us
ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.
We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.
But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.
Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.
Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.
We're on a mission to transform the way we serve our customers, focusing on what truly matters to them and reducing uncertainty in their lives. As a Product Designer, you'll play a pivotal role in shaping our D2C experience, including various customer-facing products and our app experience.
We're seeking someone with experience in designing end-to-end D2C flows and collaborating with stakeholders across various disciplines. We're looking for individuals who are inherently curious, willing to experiment, and adept at fostering a respectful and collaborative environment.
About the Design team
We’re a fast-paced, innovative team. We collaborate with product and business teams to seamlessly integrate their offerings into our product ecosystem, ensuring alignment with our principles and frameworks. We are friendly, approachable, data-driven, and value hypothesis-driven design over “shots in the dark.”
In this role, you will:
- Deliver designs that are innovative, scalable, and thoroughly documented.
- Drive design projects aligned with our OKRs by collaborating closely with strategy, product, business, and engineering teams.
- Own design for products in their respective pods, from ideation and prototyping to user testing and final production, ensuring timely delivery.
- Utilize data insights, including metrics and usability studies, to inform and refine design decisions.
- Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.
- Effectively communicate and collaborate with engineering teams to ensure seamless implementation of designs.
What we’re looking for:
- Someone comfortable with deep diving into complex products and simplifying them.
- A designer who can see the big picture while keeping a keen eye on details.
- A designer excellent at influencing peers and leadership with strong storytelling and design rationale.
- A Figma expert who can prototype quickly, with motion design in mind.
- Someone with a good sense of humor is a plus.
What you’ll need:
- 3+ years of experience designing D2C digital products.
- A stellar portfolio showcasing design process, problem-solving skills, and the ability to design for diverse platforms and form factors.
- Expertise in user-centered design principles, design thinking, and design systems.
- Excellent communication, collaboration, and interpersonal skills.
- A demonstrated track record of working with teams that have shipped high-quality experiences.
- Enthusiasm for learning and adapting to new technologies – a commitment to exploring the exciting world of AI is a fundamental part of our culture.