Acko General Insurance Limited

Key Terms - Group Domestic Travel Product

DriveU Terms & Conditions

This is a summary of the key terms under the Group Domestic Travel Product (“Policy”) offered by Acko General Insurance Limited (“Acko”) to Humble Mobile Solutions Private Limited (“DriveU”). The covers available under the Policy can be availed by registered users/ customers on the DriveU platform (mobile application) by selecting the option of travel insurance to insure their travel under the Policy.

The insurance cover under the Policy will be applicable only to the trips booked through the DriveU platform. The Insurance cover under the Policy starts when customer boards his/her car driven by a DriveU driver and lasts till the customers alights from the car and ends the DriveU trip.

Key Benefits

Key benefits available under the Policy for passengers as specified in the Certificate of Insurance:

Coverage Sum Insured (INR) Exclusions / Deductions
Accidental Death Benefit 5,00,000
Permanent Total Disability 5,00,000
Permanent Partial Disability 5,00,000
Accidental Medical Expense Reimbursement 1,00,000
OPD Treatment 3,000
Hospital Daily Allowance 500 Min: 1 Day, Max: 7 days
Evacuation (Medical & Catastrophe) 10,000
Repatriation of Mortal Remains 10,000
Fire and Allied Perils (Home Building & Contents) 1,00,000
Financial Emergency Cash and Emergency Hotel Requirement 10,000
Loss of Baggage and Personal Effects* (Including Laptop) 20,000

*Loss of Baggage is covered only if the same has been lost during the car trip from the passenger’s car and not otherwise.

General Conditions:

The following general exclusions as stated in the Policy will not apply to DriveU or its customers:

Please note that this list is only indicative, and the full list of policy conditions and exclusions are available at:

Claim & Documents:

Customer can file a claim for any of these coverages on the DriveU App or the Acko Website. Alternatively, the customer can reach Acko at the Contact number provided below for registration of claim:

Acko: 1800 266 2256

Traveller needs to submit following documents in case of a claim:

Claims process for customers on the DriveU App:

Claims process for customers on Acko Website:

Please note that this is only a basic description of the key terms of the Policy.

Once you have opted for cover, you will receive a Certificate of Insurance from Acko which will contain complete details of your cover under the Policy, and the applicable conditions and exclusions.

Acko General Insurance Limited

36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Karnataka 560102

IRDAI Reg No: 157 | CIN: U66000MH2016PLC287385 | UIN: ACKTGDP18115V021718 | Insurance Helpline Number: 1800 266 2256 | Mail: [email protected]