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ACKO Two-wheeler Insurance
Buying Guide
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Low-cost bike insurance plans with exciting discounts - Buy online on ACKO.
Two-wheeler insurance, commonly called bike insurance, protects your two-wheeler from financial losses against accidental damages or theft.
Good bike insurance covers losses due to accidents, natural disaster, fire, theft, or riot. It also protects against injuries/damages caused to someone else or their property.
On ACKO, you can buy insurance for your two-wheeler completely online in just a few minutes. No inspection or paperwork needed - even if your previous insurance has expired.
Our bike insurance plans cover different types of two-wheelers such as motorcycles, mopeds, scooters, and more.
Third-party Bike Insurance is mandatory in India. It protects you against financial liability if you accidentally damage someone else's vehicle or property or injure someone in an accident. However, it doesn't offer financial protection against damages or losses to your bike.
A Comprehensive Bike Insurance covers everything that Third-party insurance covers, and also covers losses or damages to your two-wheeler in case of an accident, theft, fire, natural calamities (floods, earthquakes), riots, or strikes.
It is an additional cover to enhance your bike insurance plan. It is mandatory by law to own a PA Cover in India. While your bike insurance policy covers damages to your bike, the PA Cover provides financial protection in the event of disability/death while riding a two-wheeler.
Add extra layers of protection to your bike insurance with our wide range of add-on covers.
The value of your bike will depreciate due to wear and tear with time. With Zero Depreciation add-on cover, ACKO will pay the cost of replacement of parts without deducting the depreciation.
Helmets are critical to avoid brain injuries while riding a bike. Protect your helmet with this add-on cover, which will cover the repair/replacement cost of helmets in case of an accident, theft, natural disaster, fire, or riots.
A flat tyre in the middle of the road can be troublesome. With this add-on, our technicians will take the responsibility to replace/repair the flat tyre and save you from all the hassle during this breakdown.
Key Protect add-on cover will secure you against the cost of replacing the bike’s key in case it is stolen, lost or damaged. Also, avail payment for the repair or replacement of the lock-set, if required.
In case your bike breaks down or meets with an accident outside 100 kms radius of your place of residence, ACKO will pay the amount as specified in the add-on cover.
Bike Engine add-on cover will pay for the cost of repair or replace parts of the engine due to damages because of floods, not using the bike for a long time, leakage of coolant/lubricating oil and hydrostatic lock.
ACKO will cover the cost of consumable items such as engine oil, nut and bolt, screw, lubricants, grease, distilled water and items of similar nature except fuel consumed during the repair of your bike.
Key Features | ACKO Advantage |
---|---|
Premium | Bike insurance plans starting at Rs. 482* |
Own Damage Cover | Available under Comprehensive Bike Insurance Plan |
Damages to Third-party | Covered |
Personal Accident Cover | Available. Cover up to Rs. 15 lacs for permanent disability/death while riding |
Claim Settlement Ratio | 97% as per assessment for FY19-20 |
Claims Settlement Process | Quick, paperless, cashless, and stress-free. Instant claim settlements for minor damages (Within 2 hours) |
Buying/Renewal Process | Instant, 100% digitally-driven and super-easy |
Affordable premiums, instant policy issuance with no inspection or paperwork, and easy claim settlement make ACKO the perfect place to buy bike insurance from.
Since we adopt the direct-to-consumer model, our customers have to pay a lower premium.
With 100% digital transactions, buying/renewing your bike insurance policy is a super-fast and hassle-free experience.
Log in to www.acko.com or the mobile app and select “claim now” to register your claim. Our experts will do the rest for you!
Get personalized discounts during special occasions/festivals and save more money.
With our multi-year bike insurance plans, enjoy additional savings.
With ACKO, you can buy, renew, track and raise bike insurance claims in one place.
You can select the right coverage for your two-wheeler by picking an insurance plan and enhancing it with a choice of add-ons. However, there are some things that’ll never be covered in ACKO’s Bike Insurance policy. We urge you to read about them. This will ensure a delightful claims experience with us.
Accidental damages while driving under the influence of alcohol or intoxicating drugs.
Accidental damages to your bike during war or similar conditions.
Any claims against an incident when your insurance policy was not active.
Cost of repair/replacement of parts that are damaged due to regular wear and tear and not related to any incident like accident, theft, fire, flood, etc.
Any claims against an incident where you were driving without a valid license.
Any claims if you do not own a vehicle or using a vehicle for an illegal purpose.
Claims related to damages caused outside the geographical boundaries of the country.
Any claims related to tyre or tube punctures (You get 50% of the cost of repair/replacement if your two-wheeler is damaged at the same time).
Save time, money, and avoid hassle.
Incredibly quick service. My claim was settled in just 2 days!
Suyash Dixit
Maruti Suzuki Baleno Owner, New Delhi
Acko is the Best in Car Insurance The team is very professional & polite.
Taher Ahmed Sayeed
Delhi
Incredibly quick service. My claim was settled in just 2 days!
Rahul Gupta
Delhi
Frequently asked questions about bike insurance.
Questions About ACKO Bike Insurance
Yes, you can buy a two-wheeler insurance policy for a brand-new bike/scooter from ACKO. Visit www.acko.com, and enter your car model and purchase year. For a new bike insurance plan, you can opt for Third-party insurance plan (for 5 years) or Bundled Plan (Own Damages for 1 year + Third-party for 5 years).
Select the plan that meets your requirement. Once you make the purchase, one of our representatives shall get in touch with you.
Q2. Is online bike insurance trustworthy and how does ACKO provide low-cost bike insurance?We are licensed by the Insurance Regulatory and Development Authority of India (IRDAI), and hence are completely safe and reliable.
ACKO has digital processes for policy buying, claims handling, and almost everything. We also like to build relationships directly with customers and not have an agent/intermediary in between. The costs that we save in being digital and not paying commissions help us offer cheap rates and discounts to our customers.
Q3. Is the digital bike insurance policy or the soft copy of the insurance policy valid in India?Yes, digital bike insurance policies stored in the DigiLocker or PDF document on your mobile phone are valid in India. The physical document is not mandatory while riding a bike in India.
Q4. My two-wheeler has been totally damaged due to an accident. What should I do?Visit our website and log in with your registered mobile number and select “Claim Now”. Answer a few questions to register the claim. Our claims team will assist you with the next steps.
Q5. How to make a payment of bike insurance premium online?While buying an insurance policy for your two-wheeler on ACKO, you can make payment online by any of the methods:
Debit Card
Credit Card
Net Banking
Digital Wallets
To buy two-wheeler insurance online on ACKO, you are required to enter only the details of the bike, existing policy details and purchase year. There is no need for physical documents to be submitted while buying online. The following details are required while buying a bike insurance policy online:
Bike model and variant
Purchase date of the bike
The location of the bike
Existing policy details (if you are renewing with a new insurer)
ID and Address proof of the policyholder
Your bike insurance policy remains unaffected; however, you need to update ACKO with the new address. You can make these changes online by visiting our website or by calling our customer service team. The bike insurance premium might change depending on the location or city that you are moving to.
Questions You May Have About Bike Insurance
Third-party insurance is mandatory by law and not having it may lead to monetary penalties or imprisonment. However, it doesn’t protect you from damages to your bike in case of accidents, theft, fire, man-made and natural calamities such as earthquakes, floods, etc. Comprehensive bike insurance protects you against financial liabilities arising due to accidental damages to your bike and includes the mandatory Third-party cover as well.
Q2. Can I opt for add-on covers with my two-wheeler insurance policy?Yes, you can opt for add-ons only with the Comprehensive two-wheeler insurance and not with Third-party bike insurance.
Q3. What is an endorsement in motor insurance? What is premium and non-premium bearing endorsement?Endorsement means making changes to the policy’s terms and conditions. If the policyholder needs to change details such as address, name, etc., it can be done through the endorsement in the bike insurance policy. There are two types of endorsements. While the premium bearing endorsement requires the policyholder to pay an additional premium, the non-premium bearing endorsement may require the policyholder to pay a lesser premium.
Q4. Which is the best two-wheeler insurance company in India?Apart from a higher IDV at a competitive price, insurance providers who provide exceptional customer service, easy and instant buying/renewing process are usually considered one of the best bike insurance companies in India. Furthermore, the insurer should be able to offer hassle-free, transparent, and quick claim settlements. Also, look out for other value-added services such as cashless claims settlement, and instant repairs for minor damages.
Q5. How to get a copy of my bike insurance policy online?Log in to your online insurance account to view/download soft copies of the insurance policy.
Q6. Does the model or the variant of the bike affect the bike insurance premium?Yes, the model, the variant, and the purchase year will influence the premium and the Insured Declared Value (IDV) of your bike.
Q7. How to find out my two-wheeler insurance policy number?The insurance company refers to the policy number for claims and administrative-related purposes. Here is how you can find the bike insurance policy number:
Refer to the policy document.
Check the email sent by the insurer.
Log in to the online insurance account to view the policy number (website or mobile app).
Call the customer care team.
You need to log in to your account through the insurer’s website or mobile app to view the policy period and the expiry date of the policy. Additionally, you can check the status of the policy document available in your email account. You can also call the insurance company to know the details.
Know More About Policy Purchase & Renewals
The process of buying and renewing two-wheeler insurance policy is almost similar. You can renew your bike insurance by following these easy steps:
Step 1: Visit www.acko.com
Step 2: Use the premium calculation tool
Step 3: Enter a few details like bike model, purchase year, and previous policy details
Step 4: Select plan and add-ons and renew it.
Q2. Can I change the insurance plan while renewing my two-wheeler insurance policy?It depends. If you wish to convert the Third-party plan to a Comprehensive plan and vice versa, it is difficult. However, you can buy a new policy with a different plan at the time of renewals.
Q3. My bike insurance policy has expired. How can I renew the policy in case of a break-in period in my bike policy?The break-in period is the period between the expiry date and the date when you renew the policy. During this period, your policy remains inactive and you cannot raise any claims. Post the break-in period, you will lose all the accumulated benefits. A bike insurance policy bought after the break-in period is considered a new policy and does not carry forward the benefits of the old policy.
Know More About Terminologies in Bike Insurance
The approximate market value of the bike is known as the Insured Declared Value (IDV). This is the maximum amount you will receive from us in case of a total loss of your bike. It is important to check the IDV before purchasing the insurance policy.
Q2. What is an insurance premium?It is the amount you pay to the insurance company (in this case ACKO) for financial coverage for claims being made against the insurance policy.
Know More About Claims
Depending upon the type of damage and the type of insurance policy, the list of documents may vary. Here is an overview of the documents required while filing a claim:
Policy Document
Valid Driving Licence (DL)
Registration Certificate (RC) of the insured bike
FIR (if required)
Pictures of damages taken at the time of the mishap
Other supporting documents
Under the cashless claims, the insurer will pay the replacement or repair costs directly to the network garage. As for reimbursement claims, you can get the bike repaired at a garage of your choice and then raise a claim for the reimbursement of the cost. You will have to submit the original repair bills, payment receipts and other supporting documents for a hassle-free process.
Q3. What is the role of the surveyor during the claim process?The primary role of the surveyor is to inspect and assess the damages to the insured bike and of the third party (if required). Post the assessment, the surveyor will submit the report to further process the claim.
Q4. Can I raise a claim during the grace period of the bike policy if my two-wheeler was involved in a mishap?No, you cannot file a claim during the grace period as the policy is inactive during that period. It is advisable to renew bike insurance online for a hassle-free experience.
Have queries related to ACKO’s car insurance policies? Refer to Policy Wordings here: https://www.acko.com/download/ for detailed information or reach out to us via Email or Phone using the information below.
Write to us at [email protected]
Call us on 1800 266 2256
Enjoy a quick, transparent, exceptional, and super easy claims process while buying or renewing bike insurance on ACKO. ACKO has digitized the entire process of buying/renewing two-wheeler insurance. Now, say bye to tedious documentation and exhaustive form-filling! Learn more about the steps to buy/renew bike insurance online on ACKO:
Select details such as your two-wheeler (e.g. TVS Jupiter), purchase year (e.g. 2020), and existing policy (e.g. expired).
Click to view the prices of different plans for your bike and select the plan and add-ons that suits your requirement.
Once you select the plan and add-ons, make the payment online, and receive the policy instantly into your inbox.
Below are the primary benefits of renewing a two-wheeler insurance policy online with ACKO:
Include useful add-on covers that meet your requirement.
Calculate the cost of your bike insurance and play around with various factors such as IDV.
Raise claims by login into your account or via mobile app anytime and anywhere.
Pay easily through various payment options and save on time and efforts.
Instant renewal process - completely digital, paperless and hassle-free.
Receive the policy document instantly to your registered email account.
With various jargons and terminologies, insurance is made complicated. However, it is super-easy if you understand their relevance. Here are a few of the terminologies that you may want to know:
Insured Declared Value (IDV) is the sum insured amount or the current market value of the bike. This is the amount ACKO will pay in case of a total loss due to theft, fire, riots, floods, etc. Hence, it is important to choose the right value so that you get the rightful compensation in case of a total loss. The buyer can choose the IDV while buying or renewing the policy. For two-wheelers, which are more than 5 years old, the insurer and policyholder will mutually agree on the IDV.
IDV is calculated as the selling price of the manufacturer minus the depreciation value. The lower the IDV, the lower the premium and vice versa.
Example: Your bike’s market value is Rs. 75,000. You decide to reduce the IDV to Rs. 65,000 to decrease the premium. In case of theft, the insurer will pay the IDV after deducting depreciation, which is lower than the market value. Hence, you need to be careful while changing the IDV.
With time, the value of the bike depreciates due to wear and tear. While making a claim, the insurance company only pays this depreciated value and not the entire value.
With Zero Depreciation add-on cover, age does not matter since depreciation is not considered and you enjoy a higher claim settlement amount. Also, the insurer will not consider the deprecation of the replaced bike parts. Hence, you can get almost the same value of coverage by the insurer in case you have to replace a part of the bike.
Parts such as screw, nut and bolt, lubricant, engine and gearbox oil, distilled water, A/C gas, oil, and break filter are called Consumable items.
The basic Comprehensive Insurance policy does not cover consumable items while settling claims. The Consumables add-on cover will pay for the specified consumable items to help you save on cost.
Deductible is the part of the repair bill that you need to pay from your pocket. There are two types - Compulsory and Voluntary. Compulsory Deductible for two-wheelers is fixed at Rs. 100 by the Insurance Regulatory and Development Authority of India (IRDAI).
In case of Voluntary Deductible, you have the option to increase the percentage of the deductible. In return, the insurer offers a discount on the premium amount resulting in lower premiums. This is suitable when you are not sure of making claims during the policy period.
Example: If your bike was damaged and the total claim amount is Rs. 6,000 and you have opted for a Voluntary Deductible of Rs. 2,000, then you have to pay Rs. 2,000 and the insurer will pay the balance amount of Rs. 4,000.
ACKO rewards riders with a discount for driving safely and not raising a claim during the policy period. The discount is referred to as No Claim Bonus (NCB) and can be used while renewing the policy.
On the first two-wheeler insurance renewal, you will receive a 20% discount and it increases for five consecutive years for driving safely and not raising any claims. This discount can go up to 50%.
Example: if you got a 20% discount on the first renewal of the policy and you do not file a claim the second year, the discount for the second renewal rises to 25%. Similarly, for the third, fourth and fifth consecutive no-claim years, the NCB discount becomes 35%, 45% and 50% respectively.
Here's the list of features and benefits under Third-party and Comprehensive Bike Insurance policy.
- Damage to someone else’s property/vehicle
- Injuries to someone else while riding a bike
Third-party Insurance Plan
- Damage to someone else’s property/vehicle
- Injuries to someone else while riding a bike
- Loss due to theft
- Damage due to accidents, fire, natural calamities or riots
While we aim to give you optimum coverage, ACKO's Comprehensive bike insurance policy has the following exclusions:
Breakdown caused due to electrical or mechanical issue.
Accidental damages under the influence of alcohol/intoxicating drugs.
Accidental damages during war or similar conditions.
Any claims against an incident when your insurance policy was not active.
Cost of repair/replacement of parts that are damaged due to regular wear and tear and not related to any incident.
Claims related to tyre or tube punctures (You get 50% of repair/replacement cost if your bike is damaged at the same time).
Any claims if you were driving without a valid licence or do not own a vehicle or using a vehicle for an illegal purpose.
Claims related to damages caused outside the geographical boundaries of the country.
Personal Accident Cover (mandatory by law) to safeguard yourself from permanent disability/death while riding.
To know the cost, follow the steps below:
Step 1: Answer a few basic questions about your bike, purchase year, and existing policy details.
Step 2: Choose between the various plans. Also, you can add suitable add-on covers along with the Comprehensive Plan.
Step 3: Post this, you will be able to view the two-wheeler insurance premium for your bike.
The two-wheeler insurance premium consists of several components such as Insured Declared Value, the year of manufacture, the variant, the bike's location, existing policy details (if any), and any NCB. These components increase or decrease the premium amount.
To understand how to calculate the two-wheeler insurance price, use the bike insurance premium calculator to get bike insurance quotes.
Benefits and Coverage | Comprehensive Bike Insurance | Third-party Two-Wheeler Insurance |
---|---|---|
Damage to own bike | Yes | No |
Theft | Yes | No |
Up to 50% Discount (NCB) | Yes | No |
Option to Choose Add-on Covers | Yes | No |
Cashless Claims at Network Garages | Yes | No |
Damage to Third Party Property/Vehicle | Yes | Yes |
Third Party’s Death/Injury | Yes | Yes |
Personal Accident Cover (Rs. 15 Lakhs) | Optional Cover | Optional Cover |
Instant Claim Settlements for Own Damage (Within 2 Hours) | Yes | NA |
Digital Transactions | Yes | Yes |
Skip cumbersome paperwork, raise your claim online, and experience a hassle-free journey with ACKO. Our 24x7 claim registrations do not require you to submit physical documents. Visit our website www.acko.com or mobile app and select “claim now” to raise your claim with a few clicks. Below are the features of ACKO’s two-wheeler insurance claim process.
You do not have to wait for days for the claim to be settled, especially for minor damages. ACKO will settle the claim on the same day.
In case of minor damages to your bike, ACKO will settle the claim instantly. You can choose a garage of your choice to fix the damage.
Login and upload the picture of the bike damages, and get an instant settlement. This process usually takes less than 2 hours.
Bike insurance or a two-wheeler insurance policy is a contract between the bike owner and the insurance provider. Here the insurance company provides financial coverage for damage/loss to the bike owner in exchange for a premium.
There are two types - Third-party and Comprehensive Insurance Plan. Third-party plan is mandatory and protects you against injuries/damages to someone else/their property. Comprehensive Insurance covers third-party damages and damages to the bike due to accidents, theft, flooding, fire, etc.
You can buy your bike insurance policy through both online and offline methods. With the online method, you can buy, renew the policy or raise a claim in a few clicks from anywhere and at anytime.
Bike insurance is mainly categorized into Comprehensive and Third-party insurance policies. Below are the details of both types of two-wheeler insurance policies:
It provides financial protection against injuries/damages to someone else’s life/property. It also covers damages to your bike due to accidents, natural calamities, man-made calamities, theft, and fire. Furthermore, you can enhance your insurance plan with useful add-on covers.
Key features are:
- Coverage against accidental damages to the insured bike and third-party losses.
- Coverage against theft, damage or losses due to man-made or natural calamities.
- Not mandatory.
This type of bike insurance policy covers damages and injuries to someone else’s property and life due to accidental collisions and does not cover damages/losses to your bike.
Key features are:
- Insurance against third-party losses.
- Mandatory as per the Motor Vehicles Act, 1988.
- Covers legal liabilities of the policyholder in case of mishaps.
- Not insuring your two-wheeler with Third-party insurance attracts a heavy penalty and/or imprisonment.
While the offline or traditional method continues to exist, the online mode offers a faster, quicker, and efficient process when it comes to buying and renewing policies or while raising a claim. Here are the benefits of buying two-wheeler insurance online:
The online insurance platform offers you the option of selecting a suitable policy. You can compare various policies and get to know the merits and demerits of the plan.
The online method does not involve any agents. Hence, the benefit of low-costs is passed on to the customer in the form of lower premiums compared to offline policies.
Avail support from insurance experts who can help you throughout the process of buying and renewing policies or while registering a claim.
Skip the tedious paperwork! Share a few details, select the policy, pay premium and receive the policy in your inbox instantly.
With online two-wheeler insurance, you can transact online anywhere and anytime, which helps you save time and efforts.
With online insurance, you can not just buy bike insurance in a jiffy, but also manage and raise claims anytime and anywhere.
Your bike is a valuable asset, and any damage to it can make financial plans go for a toss. However, if you insure your bike with a digital insurance company like ACKO, you can be rest assured of a smooth claims process. You need to be vigilant and ensure that you do not miss out on any mandatory steps for a hassle-free claim process. Here are a few tips to ensure you have a smooth claims process:
Inform ACKO immediately about the accident and report the damages sustained by your bike.
All insurance companies will require evidence of the accident and the consequential damages to either the third party or your bike. Ensure you take clear pictures of the damages and protect the evidence.
It is important to inform ACKO immediately and not delay. Different insurance companies have different deadlines, post which claims will be rejected.
Ensure that you are honest about the details and not exaggerate the damage. After filing the claim, ACKO will assign a surveyor to assess the damage. Any misinformation of the damages can lead to the rejection.
In case it is beyond the turnaround time for ACKO to get back to you about the claim, follow-up with us on the progress of the claim until you get a clear response.
ACKO provides several a wide range of add-ons such as Zero Depreciation, Personal Belongings - Damage/Theft, Roadside Assistance Cover, and many more.
Add-on covers enhance the coverage of the basic Comprehensive two-wheeler insurance policy. However, you need to select the right add-ons which suit your requirement and serve the purpose.
Ask these questions before choosing the right add-on covers:
- Does it serve the purpose and is it beneficial?
- Are you ready to pay the nominal additional premium?
- Does it add value to the basic bike insurance cover?
ACKO General Insurance Limited
2nd Floor, #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
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CIN: U66000KA2016PLC138288
IRDAI Registration No: 157
Category: Non-Life Insurance
The use of images and brands are only for the purpose of indication and illustration. ACKO claims no rights on the IP rights of any third parties. The ratings are derived from reviews and feedback received from Google and Facebook users on their respective platforms.
Trade logo displayed above belongs to ACKO Technology & Services Pvt Ltd and used by ACKO General insurance Limited under License. For more details on risk factors, terms, conditions and exclusions, please read the policy wordings carefully before concluding a sale.