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What are ACKO Protection Plans for Mobile phone?
ACKO offers protection plans on the purchase of mobile phones and appliances for a smooth and hassle-free repair process, in the unfortunate event of a device breakdown.
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What’s the difference between the two types of Mobile Protection plans?
Cover damages to smartphones as part of our Mobile Protection plans.
All-Round Protection
Screen Protection
REPAIRS/REIMBURSEMENTS
Up to the maximum sum insured for the device, including screen, camera, speakers etc.
Up to the maximum sum insured for Screen Damage
POLICY VALIDITY
1 year from the date of purchase
1 year from the date of purchase
REPAIR REQUESTS
1 repair request during the policy period
1 repair request during the policy period
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What are the benefits of ACKO Mobile Protection Plans?
Total Damage Protection Plan
Damage Coverages
Covers Accidental Damage & Liquid Damage
Doorstep Pickup & Drop
Offers free doorstep pick-up and drop-off repaired mobiles(available in selected cities)
Cashless Repairs
At select brand-authorised service centres
Cost Covered
All costs covered
Real-Time Tracking
Real-time online tracking of repair status
Mobile Screen Protection Plan
Cashless Repair
At select brand-authorised service centres
Doorstep Pickup & Drop
Offers free doorstep pick-up and drop-off repaired mobiles
No Paperwork
Requires no paperwork
Cost Covered
All costs covered
One-Time Free Repair
One-time free screen replacement / repair during the plan tenure
Real-Time Tracking
Real-time online tracking of repair status
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What is not covered under the ACKO Mobile Protection Plans?
Theft or loss, wear and tear, liquid damage are not covered under the plan.
Repair from unauthorised service centres won’t be accepted
Renewed/refurbished phones will not be covered
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How can I purchase a mobile protection plan?
Online (Amazon)
Select the mobile phone you wish to buy on the Amazon app
Scroll down to ‘Add a Protection Plan’
Click 'Add' & make sure that the device & plan are in the same cart while purchasing the protection plan
Select ‘Buy now’. Both the items will now be available on the checkout page
Offline (Retail)
When you purchase your product from Girias, Global Access and Fone4, you can also buy an ACKO protection plan to secure your mobile or appliance.
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Things to take care of while buying a Mobile protection plan:
Do's
Please make sure that the device & plan are in the same cart during plan purchase. This helps in faster plan activation
Ensure the plan is selected based on your mobile phone
Don'ts
Do not buy a standalone plan
Do not buy a plan which does not match the price of the device
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I purchased a Mobile phone from Amazon. Now I want to buy a plan. Is this possible?
Currently, it is not possible to buy a plan for devices that are already purchased.
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I purchased the mobile phone online (not Amazon) or Offline and want to buy a plan now. Is this possible?
Currently, we offer protection plans for sale only on Amazon for online purchases and Girias, Global Access and Fone4 for Offline purchases.
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Still need help?
For any queries, please get in touch and we will be happy to assist you.
Write to us
What are ACKO Protection Plans for Applaince?
ACKO offers protection plans on the purchase of mobile phones and appliances for a smooth and hassle-free repair process, in the unfortunate event of a device breakdown.
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What’s the difference between the two types of Appliance Protection plans?
Cover damages to appliances like Laptops, Washing Machines, Refrigerators, TVs, Audio devices, Cameras, Digital Tablets, and Amazon devices - Kindle, Echo, Firestick, etc.
Extended Warranty
Complete Protection
Repair cost
ACKO bears the cost to get it fixed
ACKO bears the cost to get it fixed
Policy Starts
1 day after the expiry of the manufacturer's warranty.
On the day of appliance delivery
Damages Recovered
Electrical and mechanical failures covered under the manufacturer's warranty
All accidental, liquid, surge damages along with extended warranty benefits
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What are the benefits of ACKO Appliance Protection Plans?
Extended Warranty Plan
Damage Coverages
Electrical & mechanical damages covered under original manufacturing warranty
Authorised Technicians
Repair service of appliances by authorised technicians
Cost Covered
All costs covered
Plan Commencement
Plan commences once the warranty provided by the manufacturer ends
Complete Appliance Protection Plan
Damage Coverages
All accidental, liquid, surge damages along with electrical & mechanical damages covered under the original manufacturer's warranty
Authorised Technicians
Repair service of appliances by authorised technicians
Cost Covered
All costs covered
Plan Commencement
Plan commences on the day of device delivery
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What is not covered under the ACKO Appliance Protection Plans?
Theft or loss, wear and tear, liquid damage are not covered under the plan
Anything not covered under the original manufacturer warranty will be excluded from the extended warranty coverage.
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How can I purchase an ACKO appliance protection plan?
Online (Amazon)
Select the mobile phone you wish to buy on the Amazon app.
Scroll down to ‘Add a Protection Plans’
Click ‘Add’ & make sure that the device & plan are in the same cart while plan purchase
Select ‘Buy now’. Both the items will now be available on the checkout page
Offline (Retail)
When you purchase your product from Girias, Global Access and Fone4, you can also buy an ACKO protection plan to secure your mobile or appliance
Was this helpful?
Things to take care of while buying an appliance protection plan:
Do's
Please make sure that the device & plan are in the same cart during plan purchase. This helps you in faster plan activation
Ensure the plan is selected based on your appliance
Don'ts
Do not buy a standalone plan
Do not buy a plan which does not match the price of the device
Was this helpful?
I purchased an appliance from Amazon. Now I want to buy a plan. Is this possible?
Currently, it is not possible to buy a plan for devices which are already purchased.
Was this helpful?
I purchased an appliance online (not Amazon) or Offline and want to buy a plan now. Is this possible?
Currently, we offer protection plans for sale only on Amazon for online purchases and Girias, Global Access and Fone4 for Offline purchases.
Was this helpful?
Still need help?
For any queries, please get in touch and we will be happy to assist you.
Write to us