Get real-time low balance alerts
Recharge quickly in just one tap
Get real-time low balance alerts
Recharge quickly in just one tap
To modify the mobile number linked with your FASTag, you will generally need to access your FASTag issuer's web portal or customer portal using your registered username and password. With platforms like ACKO, checking your FASTag balance and recharging on time has become simple and convenient. However, to receive alerts about toll deductions and low balances, your registered mobile number must always be up to date.
You can do this both online and offline, either through the bank's portal or a visit to the nearest branch. In this blog, we will know how to change FASTag mobile number in detail.
Changing or updating your new mobile number in the FASTag account is a simple process. Here you can learn how to change FASTag mobile numbers online.
Step 1: Visit the customer portal of your FASTag issuing financial institution and log in to your FASTag account with valid credentials.
Step 2: Click on Profile or My Account, depending on the issuer's website.
Step 3: Click on edit mobile number and enter the new mobile number you want to link to your FASTag account.
Step 4: Your issuer might demand some documents such as a PAN card or an Aadhaar card.
Step 5: Once you are done with uploading the documents, click on Submit. You will receive an OTP on your new mobile number. Enter the OTP.
Step 6: Once your request is complete, you will receive a confirmation SMS of your new FASTag mobile number.
Tip: After updating your number with your FASTag provider, you can log into the ACKO app or website to check your FASTag balance or recharge your account. This way, you ensure continued access to real-time alerts and timely top-ups.
If you do not have access to your old FASTag number and are facing a problem in the login process, you can do it through the offline method too. The following are the steps to know how to change the FASTag mobile number offline:
Here are three crucial reasons why updating your FASTag mobile number is important.
Now that you know how to change your FASTag mobile number through both online and offline methods, make sure not to delay the update. It is a quick task that ensures uninterrupted alerts, smooth recharges, and stress-free driving experiences.
You can always use ACKO to check your FASTag balance and recharge it anytime, even if your FASTag was issued by a different provider. Keeping your contact details updated ensures that this process remains seamless.