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Travel Insurance

Worry-free adventures with travel insurance plans in 2024

✅ 24x7 assistance ✅ Online Claims ✅ Covers Missed Flights ✅ Instant Policy - No Medical Test

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UID: 5727 | *T&Cs apply

UID: 5727 | *T&Cs apply

Travel Insurance

Home / Travel Insurance

What is Travel Insurance?
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Travel insurance is a type of insurance that covers the financial losses incurred due to unexpected events when you are travelling abroad. Buying travel insurance can help you protect in many cases, like flight cancellations, lost luggage, medical emergencies, bounced bookings, injuries during adventurous activities, emergency evacuation, and many more.

At ACKO, we offer travel insurance plans that cover all of the above and are available for single and multiple trips. So, whether you're a solo traveller, an adventurous one, a senior citizen, or a just-born, we have policies that serve all age groups and frequencies. And the best part is that you can buy it from the comfort of your home with just a click!

Why do you need Travel Insurance?
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Keeping you safe from expensive medical bills

The cost of hospitalisation in a foreign country can be exorbitant and can cause a huge financial burden. Additionally, if you don't have travel health insurance, you may end up paying for medical bills out of your own pocket. Therefore, it is wise to purchase travel insurance to ensure you receive the care you need without financial strain.

Reclaim if your flight is delayed or interrupted

When airlines delay a flight, they usually allow you to reschedule, provide lodging, and walk away. However, if you have travel insurance, you will also receive a fixed payment if the policy deems the reason to be valid.

It covers baggage-related headaches

Baggage delays, lost luggage, partially damaged luggage, and totally damaged luggage-these are common issues that travellers often face. You will be compensated if you experience any of the reasons mentioned above.

Reclaim flights that you personally cancelled or rescheduled

If you ever wish to reschedule or cancel your booked flight, you will be covered with travel insurance.

Mandatory for some countries

About 34 countries require travel health insurance to enter their territory. In fact, travel insurance for international trips is a prerequisite for visiting the European Schengen zone.

Safeguards peace of mind

Lastly, we travel to relax and unwind, not to stress over things that are out of our control. With an online travel insurance policy, you can travel with peace of mind and focus on enjoying your trip to the fullest!

Types of Travel Insurance Plans in India
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International Travel Insurance
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International travel insurance is your trusted friend when you are exploring the world beyond borders. With international travel insurance, you are covered for a wide range of unexpected situations, such as medical emergencies, trip cancellations, lost luggage, and more.


Domestic Travel Insurance
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Domestic travel insurance makes your trip to our amazing country worry-free and fun. Domestic travel insurance protects you from medical emergencies, trip cancellations, personal liabilities, and more, so you can enjoy local adventures comfortably.


Single Trip Insurance
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When you are planning a one-time trip, this plan makes sure you are safe the whole time. It protects you for a certain amount of time, usually from the day you leave home to the day you come back. What is great is that it protects you from things that could go wrong during that trip. These can include things like medical emergencies, canceled flights, lost bags, and more.


Multi Trip Travel Insurance
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If you go out of the country a lot, this travel insurance is one of the smart things you can do. There is no need to buy new travel insurance for each trip, and you will receive the same level of coverage no matter how often you travel. It is also a cost- and time-saver.


Family Travel Insurance
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Because family is everything, this plan extends coverage to all your loved ones travelling together, keeping everyone safe under one policy. Medical expenses, liability protection, lost luggage, and other losses are all covered for everyone in the family. 


Group Travel Insurance
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This plan makes sure that everyone on your team is safe and is great for group trips or business trips. A lot of travel insurance providers offer this type of insurance, but the coverage varies from company to company.


Business Travel Insurance
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For corporate travelers, this plan ensures your business trips go smoothly, protecting you from work-related uncertainties. It's valid for one specific business trip and offers coverage for common travel-related mishaps that can affect your work commitments.


Student Travel Insurance
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If you're pursuing education abroad, this plan has you covered. In addition to what a basic travel insurance policy covers, this plan covers everything from medical emergencies to bail bonds, making sure that your academic journey goes as smoothly as possible.


Senior Citizen Travel Insurance
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This plan is for our experienced travelers and takes into account their age-related concerns, giving them peace of mind while they travel. Senior citizen travel insurance covers all the benefits of regular travel insurance. However, the quotes for senior citizens are much higher than regular plans.


Schengen Travel Insurance
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Anyone going to a Schengen country must have Schengen travel insurance for a Schengen visa. The Schengen area is made up of 26 countries, and most people from outside Europe need a valid visa to enter, which means they need travel insurance. You can move visa-free to all the 26 countries. The benefits are similar to those of overseas travel insurance, and it is one of the best plans for people going to those areas.

Features of ACKO’s Travel Insurance Plan
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Features that make ACKO’s Travel Insurance policy recommended for anyone planning to travel.

Buy Policy Instantly
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Getting a travel insurance policy from ACKO is very easy and can be done in just a few steps. No complications, only protection.

Digital Platform
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From start to finish, ACKO’s travel insurance plan is designed for your convenience. With our completely digital platform, you can handle all your policy-related transactions online – from purchases and claims to policy management.

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Wondering about travel insurance cost? Nowadays, travel policies are available at reasonable rates. At ACKO, we provide basic travel plans for only Rs. 49 for a five-day term, which is equivalent to approximately Rs. 10 per travel day*.

Quick claim Settlement
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When a claim is filed with ACKO, we get to work right away. To get you back to doing what you love as soon as possible, without any unnecessary delays or hassles, we will do whatever it takes to settle your claim.

Zero out-of-pocket costs
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When you claim from ACKO, you do not pay anything. ACKO will pay for your travel, medical, and emergency assistance costs as per the conditions specified in our policy.

Flexible Sum Insured Options
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According to ACKO, it is crucial to give you choices that work for you. Thanks to our adaptability, you can select the sum insured that works best for you.

24x7 assistance
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Having someone watching your back while you are on the road is comforting. That is why we offer round-the-clock assistance. No matter where you are or what time it is, you can always leave us a voicemail or send us an email.

Over 150 countries worldwide
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ACKO's  Onile Travel Insurance covers you in more than 150 countries around the world, so your safety is never limited. With ACKO, all you have to worry about is organizing your next fantasy vacation.

Reasons why ACKO's Travel Insurance Policy is Better Than Others
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List of Benefits



Accidental and Illness IPD

No extra charges for consumables, no limit on room rent, or a SI limit on dental treatments

Additional charges apply for consumables, capping on room rent and limited SI for dental care.

Flight Delay

Fixed payout Delays for all legs of the journey is covered (excluding rescheduling)

Covers delays over 12 hours Reimbursing upon bill submission Only on return trip; one claim per policy

Trip Cancellation

Minimum 2-day hospitalisation Includes pre-existing diseases.

Minimum 3-day hospitalisation Pre-existing diseases are not included

Missed flight

Covers most reasons  (New flight ticket within 48 hours and a no-show certificate required.) First flight should have taken off

Only on missed connecting flights

Missed connecting flight

Covers every layover

Only on return journeys Limited to one claim only

Delay/loss of checked-in luggage

No bill needed Checked-in luggage delays over 3 hours  Fixed payout

Bills needed Covers checked-in luggage delays over 6 hours  Indemnity payout

Denied boarding/check-in(Bounced booking)

Covers any reason

Covers bookings made 7+ days from departure/hotel arrival

Adventurous sports

Injuries/hospitalisation due to adventure sports are covered

Most insurers do not cover injuries that occur during adventure sports.


Zero out-of-pocket charges

Additional charges apply


Why You Should Buy Travel Insurance Policy from ACKO
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ACKO is the easiest and most user-friendly insurance platform. Its online travel insurance plan is among the most comprehensive and reasonably priced options available. Here are some of the benefits.

Cashless Travel Insurance Plan
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You don't need to stress about hefty medical expenses while travelling abroad. With ACKO's travel medical insurance, we've got you covered with cashless medical services at our network hospitals.

OPD Treatment
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Even the smallest of medical issues can cause big troubles when you are traveling to a foreign country. Hence, we will reimburse for the treatments, tests, and consultations related to outpatient procedures as per the conditions specified in the policy.

Compensation for flight/baggage delays
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No one likes flight or baggage delays while travelling. It can cause financial loss, especially if you have prepaid bookings on strict timelines. ACKO’s travel insurance policy will provide you with monetary compensation in such inconvenient situations.

Customizable Coverage
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When you buy travel insurance policy from ACKO, you get to choose what you want to be covered for. This means you will not have to pay for things you do not require, which can save you a lot of money.

Visa Compliant
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Many countries require visitors to have valid travel insurance plans before entering. Buying ACKO's online travel insurance policy can help you meet this prerequisite.

What's covered under ACKO’s Travel Insurance Online Plan?
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Medical cover

Belongings cover

Trip cover


Medical cover
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While visiting a foreign country, you should have a financial backup for medical and accidental emergencies. And that’s what our travel insurance or travel health insurance offers.


Accidental expenses
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While it’s not a pleasing thought, accidents are possible while traveling abroad. Consequently, you might need to check into a hospital. In such cases, we will cover medical expenses up to the policy's maximum limit. 


Illness expenses
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Getting sick is a common occurrence while travelling due to the change of surroundings. But sometimes, the illness can be serious and may require hospitalisation. Thus, travel-related illness hospitalisation expenses are reimbursed up to a policy limit.


Hospital daily allowance
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Accidents or illnesses that happen while you are travelling and require you to be hospitalised will be covered by the daily allowance for a certain number of days, up to the policy's limits and terms.


Physiotherapy expenses
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If you get hurt during your travels, rest assured that the cost of required physiotherapy after an accident will be covered under the terms specified in the travel insurance policy.


OPD expenses
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You will be reimbursed for the costs related to any OPD treatments, tests or consultations required within the specified policy duration due to an illness or injury contracted/suffered during a trip.


Compassionate visits
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We know the importance of having a loved one by your side during a crisis. That's why our policy goes the extra mile for you. It covers the cost of two-way tickets for a family member to visit the place of hospitalisation of the insured person during the travel period.


Evacuation (medical and catastrophe)
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In case of a catastrophic event while travelling, you may need emergency evacuation. Such expenses for transporting the insured person by air or land during their travel period are reimbursed as per the policy terms.


Accidental death
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While it’s the last thing one wants to think about, preparing for accidental death while travelling can financially protect your family in such an event. Our travel insurance policy financially covers accidental death within the travel period. The policy also covers a situation when the insured person dies within a year of getting injured in an accident while travelling. 


Permanent disability
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An accident (that has occurred overseas) may cause permanent, partial, or total disability. If a disability occurs within a year of encountering an accident, you will receive compensation based on the terms of the policy.


Repatriation of mortal remains
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In case of the insured's unfortunate demise, we will repatriate the mortal remains from the location of death to the person’s home, as per policy terms.


Emergency Stay and Extention
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If the Insured Person needs to stay in a hotel, we will pay for it, up to the amount specified in the Policy Schedule. This applies if the Insured Person or a co-traveler is injured, ill, or hospitalised.

Belongings cover
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Missing a flight or losing your baggage can ruin the flow of your itinerary. While we can’t make up for the time you lose, our travel insurance from India can save you from financial loss in such situations.


Return of minor child
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While travelling with a minor child, you would want to ensure their safe return in the event of your hospitalisation due to an illness or injury. This is why our travel insurance policy provides cost reimbursement for the child's one-way ticket back to the city of residence.


Delayed baggage
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Even a few hours without your luggage can be extremely inconvenient. But that’s what many travellers face when their baggage gets delayed due to misplacement or some other reason. But worry not! If you get caught up in such a situation, we will pay you a lump sum amount as per the policy terms.


Lost baggage
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It’s one thing to get your baggage with a little delay, but losing your luggage entirely creates a huge problem while travelling. But our policy can help you handle this issue. As per the terms of the policy, we provide a fixed payment for the partial or total loss of your checked-in baggage.


Loss of passport
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Losing a passport in a foreign country can put you in serious trouble. So, you will need a duplicate or new passport as quickly as possible. Our online travel insurance policy will cover the application fees and documentation expenses for you to get a new passport.


Financial emergency cash
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Losing your travel money can be very upsetting, so we can get up to a certain amount from your friends and family in India and send it to you to help you get by while you are away. 

Trip cover
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There may be times when you have to reschedule or cancel your trip. In these conditions, our online travel insurance can help you cover the financial losses.


Flight Delay
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A delayed flight can mean more expenses on hotel stays, food, etc. If your booked flight is delayed beyond the number of hours specified in the policy schedule, we will reimburse you as per the limits of the compensation specified in the policy. 


Flight Rescheduling
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If you have to reschedule a flight because of an accident, illness, or any other reason listed in our policy, this insurance coverage will pay up to the limit of the plan for booking a new flight.


Flight Cancellation
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If you have to cancel your flight due to an unavoidable reason like an accident or hospitalization, we will reimburse you the costs as per the terms of your trip insurance plan.


Missed Flight
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If you miss your flight due to an accident, hospitalisation, or other unavoidable reason, we will pay you the policy schedule amount if you book a new flight within the specified hour.


Missed Connection
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What if you lose a connecting flight due to the delay of the first flight? Our travel policy covers such situations by taking care of the cost of booking a new flight within the term of the policy.


COVID-19 Cancellation
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If you have COVID-19, you may have to cancel your flight. Our online travel insurance policy with COVID coverage can help you focus on your health recovery by covering the unrecoverable cost of a flight, as per our policy terms.

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Based on your insurance needs, you can select these add-ons on top of the covers you chose.


Adventure sports injuries
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For adventure junkies, our online travel insurance policy offers coverage for an adventure sports injury that requires hospitalisation during your trip as per the terms of the policy.


Bounced booking
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If you are denied boarding a flight or denied entry to your hotel during check-in, this feature will cover the cost of rebooking.

What's Not Covered by ACKO Travel Insurance
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Depending on the terms of your policy, there may be specific exclusions in your travel insurance policy. This is why you must always read your policy document carefully to learn about the inclusions and the exclusions. Here are the situations that are usually not covered.

Travel exclusions

Medical exclusions

Legal exclusions

  • Travelling to a country without a valid visa

  • Overstaying your stay in the country longer than your visa allows

  • Travelling to a country to obtain only medical treatment or consultation

  • Travelling despite getting a terminal medical prognosis

  • Travelling against the advice of your doctor

  • Any pre-existing disease and related complications

  • If a close relative prepares the disability report that is used to support a claim

  • Issues related to pregnancy or associated medical procedures

  • Suicide, attempted suicide, or any self-inflicted injuries will not be covered under the insurance policy

  • Events that happen directly or indirectly because of drug use, alcohol, hallucinogens, or any other intoxicant

  • If the insured person breaks the law or gets involved in serious illegal activities like crimes or riots during their trip, their insurance coverage might not apply

  • Insured person getting injured while participating in a hazardous activity

Note: Please remember that the exclusions and inclusions are subject to the terms of your specific policy. Hence, you are advised to read each and every description mentioned in your policy document.

Travel Insurance with COVID-19 Coverage
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At ACKO, we've got you covered through every twist and turn of your journey, including COVID-19. If you're wondering about the extent of COVID-19 coverage, we've prepared a comprehensive list for your clarity. 

We've got you covered:

Why Buy Travel Insurance Online?
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Buying travel insurance online offers several advantages, including the following:


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Firstly, buying travel insurance online is super convenient. You can compare different plans, prices, and choose the one that suits you best from the comfort of your own home or while on the go.


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Secondly, it's a real time-saver. You can finish the whole process in just a few minutes with just a few clicks or taps, without the need to visit insurance offices or agents in person.


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Thirdly, many online insurers offer policy customization options, allowing you to modify your policy by adding or removing coverage options as needed to meet your unique requirements.


Digital Claims Process
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Fourth, if you ever need to make a claim, it is usually easier and faster to do so online. You can file claims digitally, which makes the process faster and more convenient.


Paperless process
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By purchasing travel insurance online, you can complete the entire process without the need for physical paperwork. Digital documents, policy terms, and receipts are sent directly to your email, which means less clutter and less chance of losing important documents.


Cashless Travel Insurance Plans
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There are a lot of online insurance companies, like ACKO, that offer travel medical insurance that does not require you to pay up front. Since your medical bills will be paid directly, you can relax and enjoy your trip.

How to Buy Travel Insurance Online from ACKO
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Buying travel insurance online from ACKO is very simple and easy. Just follow these steps:

Step 1: Head to our mobile app or visit our website and hit “Travel.”

Step 2: Choose your travel destination, specify the start and end dates of your trip, and provide details about your fellow travelers.

Step 3: Modify the policy to suit your particular needs.

Step 4: Fill in your own information and that of any other passengers.

Step 5: An instant quote for your travel insurance plan will be generated. Make an online payment to obtain your travel insurance coverage without delay.

Really, it is that simple! When you purchase travel insurance coverage from ACKO, you can rest easy knowing that any unforeseen circumstances are covered.

How do I Claim Travel Insurance Online from ACKO?
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Using ACKO to make a claim on your travel insurance policy is easier. Here are the easy steps you need to take to submit a claim:  

For Cashless Medical Cover: 

Please let us know where you are by sending an email to [email protected] or giving a missed call at 01246174722. We will contact you in 10 minutes.

We will quickly give you a list of cashless hospitals near you. Simply present your policy documentation at the hospital of your choice. Nothing more! 

You can get treatment, and we will settle the hospital bill. 

For Other Covers:

For a callback, please contact us at [email protected] or 01246174722. 

Share your bills and invoices with us, and our team will go through your documents at the earliest possible time. 

You can expect to receive a refund within a few days. Feel free to get in touch with us whenever you need assistance.


Which Documents are Required for Travel Insurance Claims?
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Here is a list of travel insurance claim documents you will most likely need. The exact list can vary on a case-by-case basis.

Claim Documents


Travel tickets

Copies of your travel tickets

KYC documents of the nominee/claimant

Valid ID documents like a driving license, PAN card, etc.

Claim form

Duly filled out and signed claim form

Legal heir certificate (if applicable)

Required if applicable

FIR copy (if applicable)

Attested copy of the First Information Report (FIR)

Death/disability certificate

Attested copy issued by the relevant authority

Medical and investigation reports (if applicable)

Relevant medical and investigation reports

Attending medical practitioner details

Name and address of the attending medical practitioner

Proof of inconvenience or loss

Issued by the travel organizer or service provider

Proof of ownership for lost/stolen items

Such as invoices for lost/stolen items

Other documents as applicable for a claim

Any additional documents required for your specific claim

How is the Premium Calculated for Travel Insurance Plans?
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The premium is the amount you pay for a policy. Here are the most important variables that insurers use to determine your premium.

Parameters Affecting Travel Insurance Premiums



Premiums vary based on the risk factors associated with the chosen travel destination.

Travel Period

Longer travel durations often result in higher premiums due to extended coverage.


Different age groups may have varying premium rates.

Insured Travelers

The total premium increases with the number of travelers covered by the policy.

Coverage Options (Covers)

The premium may rise depending on the number of coverage options selected for the policy.

Note: Please note that these parameters are crucial to travel insurance premium calculations. These factors and the policyholder's coverage options determine the premium.

How to Lower Your Travel Insurance Premium
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As a travel insurance buyer, you should aim to pay the lowest possible insurance premium to get maximum coverage. The following tips will help you reduce your travel insurance premium.

Be smart about it
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Think about what you need for the trip and only buy the travel insurance that you will use. Avoid adding extras that you do not need because they can raise the premium. That way, you can save a lot of money.

Do not just go with the first policy you find
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Check out the plans of different travel insurance companies and compare them. Look for deals and prices that are as good as the others.

Travel as a Group
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 If you are going on a trip with family or friends, ask if you can get a discount if you all get insurance under the same policy. Some insurance companies do cover it. If your group meets the requirements, you can buy a single policy that covers everyone in the group.

Buy travel insurance as soon as you book a trip
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This will make sure you get all the benefits, like being able to change your plans or cancel your trip if you want to if you buy travel insurance early.

Travel to Low-Risk Destinations
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Destinations with lower travel risks may have lower premiums. Check if your insurer classifies your destination as low-risk. These destinations typically have fewer travel-related uncertainties, so you may find that your insurance premiums are more budget-friendly while still providing adequate coverage for your trip.

Travel During Off-Peak Seasons
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You could save money by visiting during the shoulder seasons if your schedule is flexible enough to accommodate it. Since fewer people are on the road, fewer people buy travel insurance around these times. As a result, you may be able to lower your insurance premium while maintaining the same level of protection.

Can I modify/extend my Travel Insurance?
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At ACKO, we prioritize your flexibility and convenience when it comes to your travel insurance plans. We understand that travel plans can change, and we offer you the option to modify your plan's details before the start of your insured trip. This way, you can ensure that your coverage aligns perfectly with your travel needs.

However, it's important to note that once your trip commences, we won't be able to accommodate any changes to the plan. So, we encourage you to review your travel details thoroughly and make any necessary adjustments beforehand.

Regarding plan extensions, ACKO makes it simple for you to extend your coverage if needed. You have the flexibility to extend your plan before its original term ends, allowing you to continue enjoying the protection and peace of mind that our insurance offers.

However, in the event that the plan's term ends without an extension, you will need to purchase a new plan from scratch. Starting afresh with a new plan ensures you have the most up-to-date coverage and benefits for your future travels.

How to Compare Travel Insurance Online
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Here are the key factors to consider when comparing best travel insurance online.

Sum insured
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Pay close attention to the'sum insured,' the maximum amount of coverage, when comparing travel insurance quotes. This vital information ensures that you have the necessary financial security for the trip. For instance, some countries will not give you a visa unless you can prove you have adequate coverage with your travel insurance.

Range of coverage
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It is important to compare the levels of protection offered by different policies when buying travel insurance. Think about what kinds of protections you might need on your trip and budget accordingly. In this way, you can ensure that you have adequate coverage for your trip that is specific to your needs.

Claim procedure
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Look into the claim process to understand how difficult or easy it can be to raise a claim. The easier the claim process, the better. Also, consider the Turnaround Time (TAT) for claim settlement, as faster settlements can offer added peace of mind during your travels.

Claim settlement terms
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Claims are settled based on the applicable terms and conditions. Before choosing a travel insurance policy, take the time to familiarize yourself with the terms and conditions governing claim settlements. Knowing these terms in advance ensures you're well-prepared and informed about how claims are processed.

Cashless Travel Insurance Plans
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Last but not least, don't forget to check if the insurer offers cashless travel insurance, like ACKO does. Cashless travel medical insurance can provide added convenience and financial security during your trip.

Countries that need Travel Insurance Policy
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If you're planning to travel abroad, it's important to know that some countries require you to have travel insurance before you can enter. To help you out, take a look at the table below to see which countries require it.


International Travel Insurance Requirement

Additional Context


Travel insurance is often required, and it's recommended to have coverage for the entire duration of your stay.

The requirement may vary based on your nationality and the purpose of your visit. Always check with the Russian embassy for the latest information.


Travelers to Cuba typically need international travel insurance that covers medical expenses.

Proof of travel insurance may be requested upon entry to cover medical expenses during your stay.


Travel insurance is not typically mandatory, but having coverage for medical expenses is highly recommended.

It's wise to have insurance for medical emergencies, as healthcare costs can be high for foreign visitors.


Qatar has introduced insurance requirements for travelers, particularly related to health coverage.

Travelers may need to show proof of insurance that includes medical coverage when entering Qatar.

Schengen Area

The European countries in the Schengen Area require travelers to have Schengen Travel Insurance.

This insurance is mandatory for obtaining a Schengen visa and provides coverage during your stay in these countries.

The United Arab Emirates

Travel insurance is not generally mandatory, but it's advisable to have coverage for medical emergencies.

While not required, having insurance for medical expenses can be beneficial in case of unexpected health issues.

Note: Please note that international travel insurance requirements may change over time. To ensure you have the most current information, check with the country’s embassy you plan to visit.

Myths about Travel Insurance
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Certainly, there are several myths and misconceptions about travel insurance. Let's debunk some of the common ones:

1. Only the Weak Need Travel Insurance.

- Reality: Travel insurance covers more than just medical emergencies. It can protect you against unexpected trip cancellations, delays, lost luggage, and more.

2. Travel Insurance Is Costly.

- Reality: Travel insurance is actually very affordable, especially when compared to the cost of a normal trip. ACKO has budget-friendly basic travel insurance plans for Rs. 49 for 5 days, which is about Rs. 10 per day*.

3. Travel Insurance Claims Are Hard.

 - Reality: It’s very easy to file a claim with ACKO. Email us at [email protected] or leave a message at 01246174722 to submit a claim. Within 2–3 days, we will process and settle your claim.

4. Travel Insurance Covers Everything.

- Reality: Travel insurance policies have limitations and exclusions. It's crucial to read the policy details carefully and understand what is and isn't covered.

5. Travel Insurance Can be Bought Anytime.

  - Reality: Some benefits, like trip cancellation coverage, have time-sensitive requirements. You should get travel insurance as soon as possible after making your reservation. 

6. I Don't Need Insurance for Short Trips.  - Reality: Short trips can still face unexpected issues like flight delays, lost baggage, or medical emergencies. Travel insurance can provide peace of mind for any trip duration.

7. I Don’t Need Insurance for a Place I know.

 - Reality: Familiar destinations can still pose risks. Travel insurance can help with unforeseen events, like sudden illnesses or accidents, even when visiting places you've been before.

8. Travel Insurance Is Complicated.

 - Reality: Buying the best travel insurance is straightforward. Get the ACKO app or visit to get started. Click on "Travel" and fill in the required fields. Once payment is done, your policy document will be sent directly to your email.

9. Cheap Travel Insurance Policies are the Best.

 - Reality: Opting for the cheapest travel insurance policy may provide limited coverage. It's crucial to balance affordability with the level of protection you require.

Note: Please keep in mind that travel insurance protects your finances and gives you peace of mind while you travel. Choose a policy that meets your needs and read the terms and conditions to avoid surprises in the event of an emergency.

Travel Insurance Terminologies
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The amount you pay to the insurance company to purchase the travel insurance policy.


The person who purchases the travel insurance policy and is covered by its benefits.


The specific protection or benefits provided by the travel insurance policy.

Policy Period

The duration for which the travel insurance policy is in effect, usually starting from the departure date and ending on the return date.

Trip Cancellation

Coverage for trip cancellation due to unforeseen events such as illness, injury, or natural disasters.

Trip Interruption

Coverage for expenses incurred if your trip is interrupted or cut short due to covered reasons.

Trip Delay

Compensation for additional expenses resulting from a delayed departure, typically after a certain number of hours.

Baggage and Personal Belongings Coverage

Protection against loss, damage, or theft of luggage and personal belongings during the trip.

Medical Coverage

Insurance that pays for medical bills if you get sick or hurt while travelling.

Emergency Medical Evacuation

Coverage for emergency transportation to the nearest medical facility or back home in case of a severe medical condition.

Pre-existing Condition

A medical condition that existed before purchasing the travel insurance policy, which may or may not be covered depending on the policy terms.


The amount you are responsible for paying out of pocket before the insurance coverage kicks in.

Policy Exclusions

Specific situations or events not covered by the travel insurance policy.

Hazardous Activities

Activities that are considered risky, such as extreme sports or certain adventure activities, and may require additional coverage or be excluded from the standard policy.

Terrorism Coverage

Protection against trip disruptions or losses caused by acts of terrorism.

Missed Connection Coverage

Compensation for additional expenses incurred if you miss a connecting flight or transportation due to a covered reason.

Travel Assistance Services

24/7 support services provided by the insurance company, including help with medical emergencies, travel arrangements, and other related issues.

Proof of Loss

Documentation required to support a claim, such as police reports, receipts, or medical records.

Cancel for Any Reason (CFAR)

A coverage that lets you cancel your trip for any reason and get some of your money back.

Coverage Limits

The maximum amount the insurance company will pay for specific types of losses or expenses.

Note: Please note that the specifics of these terms can vary between travel insurance providers and policies, so it's essential to thoroughly review the terms and conditions of your particular policy to understand the coverage and limitations.

FAQ's on Travel Insurance
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Here are a few common questions and answers regarding travel insurance.


Does ACKO cover trip cancellations due to COVID-19 infection?

Yes, ACKO covers your cancelled flight if you contracted COVID-19 and were advised to quarantine.

Can I travel without travel insurance?

Travel insurance requirements can vary by country, with some, like the Schengen Area, mandating mandatory travel insurance for entry. While it's not always compulsory, it's highly advisable to have travel insurance for your own financial protection and peace of mind.

What is the best kind of travel insurance for me?

When it comes to travel insurance, it's important to find a plan that meets all of your unique needs and provides comprehensive coverage. To help narrow down your options, think about where you're headed, how long you'll be gone, and any specific coverage you may need. By doing so, you can find the best travel insurance plan that gives you peace of mind while you explore the world. 

Is travel insurance necessary for everyone?

Some countries have made travel insurance mandatory, while others haven’t. However, from the perspective of preventing financial ruin, a travel insurance policy is a must. Having insurance can relieve stress and allow you to fully enjoy your trip despite the many potential downsides. 

Will my travel insurance offer coverage for missed flights?

With proof of rescheduling, you can get compensation for missed flights. However, you should confirm it with your insurer and read your policy document to understand the terms and limits of the coverage.

Can I get coverage for trip cancellations with travel insurance?

Yes, your flight cancellation is already covered under the travel insurance policy, unless the reasons are as per the policy schedule. 

Is it possible to buy travel insurance online after booking my flight tickets?

Yes, you can buy travel insurance after booking flights. However, you need to purchase it before the departure date. 

Do I need to give proof of physical fitness while buying travel insurance?

Usually, physical fitness proof is not required for travel insurance. But you will need to declare any pre-existing medical conditions at the time of policy purchase.

What will be the start and end dates of my travel coverage?

When buying a policy, you can choose your trip start and end dates. During this time, the benefits will still be paid. However, certain benefits may be applicable before starting your trip, such as trip cancellation. Similarly, you will receive applicable policy coverage for a disability occurring as a direct result of a travel-related accident within a year of your trip. 

What is single-trip travel insurance?

Coverage under a single-trip policy is limited to one trip and ends when the policyholder returns home. This insurance protects you for a single trip or vacation, covering unexpected events.

From where should I buy travel insurance online India?

At ACKO, buying travel insurance online is quick and easy. Our policies are hassle-free and we make the claim process simple. Trust us to provide you with the best travel insurance with ease.

I have a travel insurance policy from ACKO. How can I talk to a customer executive about claim requests?

You can give us a missed call at 01246174722 or email us at [email protected]. Our team member will get back to you shortly. 

Can I purchase travel insurance after leaving India?

No, once you have left India and begun your journey, you will not be able to purchase travel insurance for that specific trip any longer because it’s too late. 

Is travel insurance from India useful for frequent travellers?

Yes, frequent travellers can purchase a multi-trip travel insurance plan to remain financially protected at any time while travelling. 

Can old people buy travel insurance?

Yes, old people can indeed buy travel insurance. We have travel insurance policies for people of many different ages, including seniors up to the age of 70. 

Should I buy travel insurance for short trips as well?

Even for short trips, we recommend that you buy travel insurance. The reason is that you can never tell when something bad will happen. So, it is smart to get yourself financially protected ahead of time to avoid having to pay for things on the trip. 

​​What are some tips for purchasing the cheapest travel insurance online?

To buy the cheapest travel insurance online, follow these tips:

  • Plan comparisons on a site that connects you with many different insurers: This will show you how much variation there is among insurance providers' premiums. Select a plan that provides the same coverage at a more affordable premium.

  • Think about investing in a customised travel insurance policy: Insurance companies do provide customizable travel insurance plans for their travelers. To make sure you get the best coverage for your trip, take a little bit of time to choose the options that suit you best. And if you want to save some money, remember to deselect any coverage that you don't need. That way, you can lower your premium without sacrificing the protection you really need.

  • Do not forget to check the cancellation policies, and make sure you read them: This way, you can see how flexible they are before deciding what to do. Some insurance companies provide greater flexibility in their cancellation terms, allowing you to cancel your policy without incurring hefty costs.

Is Acko Travel Insurance good?

Well, we understand that everyone has their own unique perspective on what constitutes a good insurance. However, we believe that a good insurance is one that covers almost all potential eventualities, including those that may occur before your trip commences. If you share this view, you can trust Acko!

Does travel insurance expire?

The policy ends once the journey is over.

What is the maximum trip length with a single-trip policy?

The maximum trip length you get with Acko is 180 days. However, travel should start from India and end in India.

Is travel insurance cashless?

We provide both cashless and reimbursement options with our travel insurance plans.

Is travel insurance useful? Well, the best way to safeguard your finances, loved ones, travel documents and yourself is to have good travel insurance. It can save you from a lot of things—things that you may not have planned for. Travel insurance will come to your rescue if you face emergency medical issues or travel-related problems.

Disclaimer: The plans, services, features, processes, and other details mentioned on this page are subject to availability and changes. Please check the applicable policy wordings before making any insurance-related decisions. Feel free to reach out to us at [email protected] for any queries.

*₹10 per day - Baggage cover for Asia costs ₹49 for up to 5 days.