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Travel Insurance

Add fun to your 2024 adventures with travel insurance

✅ 24x7 assistance ✅Online claims ✅ Covers missed/delayed flights ✅ Claims settled 99%

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UID: 5727 | *T&Cs apply

UID: 5727 | *T&Cs apply

Travel Insurance

Home / Travel Insurance

What is Travel Insurance?
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Travel insurance protects you from unexpected events while travelling, such as trip cancellations, medical emergencies, lost luggage, and other unforeseen expenses. Buying travel insurance can help you protect yourself in many cases, such as bounced bookings, injuries during adventurous activities, emergency evacuation, and more.

ACKO offers travel insurance online plans that cover all of the above and are available for single and multiple trips. So, whether you're a solo traveller, an adventurous one, a senior citizen, or a just-born, we have policies that serve all age groups and frequencies. And the best part, you can buy it from the comfort of your home with just a click and enjoy a hassle-free claim process!

Reasons to Buy Travel Insurance
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Over 4 billion bags are checked annually, but 28 million are mishandled via human and technical errors.

Post-COVID-19, hospitalisation costs have increased by 30% globally.

Baggage loss, damaged baggage, and delayed checked-in baggage are some old-age problems.

Approximately 300,000 passports are lost or stolen annually while travelling abroad.

Missed connections, missed flights, and delayed flights are extremely common in tourist-heavy countries.

Nearly 50% of international travellers experience some kind of health issue during their trip.

What's Covered Under ACKO Travel Insurance?
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Medical cover

Baggage Covers

Trip Covers

Add-ons

Medical Cover
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We offer the following under our travel insurance or travel health insurance:

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Accidental emergency
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While it’s unpleasant, accidents can happen while travelling abroad. If you are accidentally injured during your trip and require medical treatment, resulting in hospitalisation, we will cover the expenses up to the policy's maximum limit. 

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Illness expenses
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Getting sick is a common occurrence while travelling due to changing surroundings. But sometimes, the illness can be serious and may require hospitalisation. Thus, travel-related hospitalisation expenses are reimbursed up to a policy limit.

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Hospitalisation allowance
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If you are hospitalised due to illness or injury while you are travelling, your daily allowance will be covered for a certain number of days, up to the policy's limits and terms.

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Physiotherapy expenses
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If you get hurt during your travels, rest assured that the cost of required physiotherapy after an accident will be covered under the terms specified in the travel insurance policy.

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OPD expenses
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You will be reimbursed for the costs related to any OPD treatments, tests or consultations required within the specified policy duration due to an illness or injury contracted/suffered during a trip.

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Compassionate visits
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It covers the cost of two-way tickets for a family member to visit the insured person's place of hospitalisation during the travel period.

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Evacuation (for emergencies and medical reasons)
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In case of a catastrophic event while travelling, you may need emergency evacuation. Such expenses for transporting the insured person by air or land during their travel period are reimbursed as per the policy terms.

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Accidental death
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An accident (that has occurred overseas) during the travel period solely and directly results in the insured person’s death within 365 days from the date of the accident, we will cover the amount specified in the policy schedule.

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Permanent disability
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An accident (that has occurred overseas) may cause permanent, partial, or total disability. If a disability occurs within a year of encountering an accident, you will receive compensation based on the terms of the policy.

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Repatriation of mortal remains
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In case of the insured's unfortunate demise due to injury or illness suffered while travelling, we will repatriate the mortal remains from the location of death to the person’s home, as per policy terms.

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Emergency Stay and Extention
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If the insured person needs to stay in a hotel, we will pay for it up to the amount specified in the policy schedule. This applies if the Insured Person or a co-traveler is injured, ill, or hospitalised.

Baggage Covers
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Arriving somewhere without your things can be very scary. With these covers, we make it easier to handle:

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Delayed baggage
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Even a few hours without your luggage can be extremely inconvenient. But that’s what many travellers face when their baggage gets delayed due to misplacement or some other reason. But worry not! If you get caught up in such a situation, we will pay you a lump sum amount as per the policy terms.

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Lost baggage
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It’s one thing to get your baggage with a little delay, but losing your luggage entirely creates a huge problem while travelling. But our policy can help you handle this issue. As per the terms of the policy, we provide a fixed payment for the partial or total loss of your checked-in baggage.

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Partial loss
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We believe that even a small loss is still a loss. We will pay the amount listed in the policy schedule if any of the following things happen:

a. Damages to the checked-in baggage require repairs

b. Loss of contents from the checked-in baggage

Trip Covers
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Our online travel insurance can help you cover your financial losses in the following cases:

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Flight Delay
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If your booked flight is delayed beyond the specified number of hours in the policy schedule from the scheduled departure or arrival time, we will reimburse you as per the limits.

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Flight Cancellation
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If your travel plans are cancelled for reasons beyond your control due to an unavoidable reason like an accident or hospitalisation, we will reimburse you the costs as per the terms of our trip insurance plan.

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Missed Flight
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If you miss your flight, we will pay you the policy schedule amount if you book a new flight within the specified hour with a no-show certificate.

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Flight Rescheduling
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If you have to reschedule a flight because of an accident, illness, or any other reason listed in our policy, this insurance coverage will pay up to the limit of the plan for booking a new flight.

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Missed Connection
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What if you lose a connecting flight due to the delay of the first flight? Our travel policy covers such situations by covering the cost of booking a new flight within the policy's terms.

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Loss of passport
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Losing a passport in a foreign country can put you in serious trouble. Our online travel insurance policy will cover the application fees and documentation expenses for you to get a duplicate one.

Add-ons
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Based on your insurance needs, you can select these add-ons on top of the covers you choose:

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Adventure sports injuries
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For adventure junkies, our online travel insurance policy offers coverage for an adventure sports injury that requires hospitalisation during your trip as per the terms of the policy.

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Bounced booking
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If you are denied boarding a flight or denied entry to your hotel during check-in, this feature will cover the cost of rebooking.

What's Not Covered Under ACKO Travel Insurance?
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Travel Exclusions

Medical Exclusions

Legal Exclusions

  • Travelling to a country without a valid visa.

  • Overstaying your stay in the country longer than your visa allows.

  • Travelling to a country to obtain only medical treatment or consultation.

  • Travelling despite a terminal medical prognosis.

  • Travelling against the advice of your doctor.

  • If you get insurance after leaving India or if your trip doesn’t end in India.

Note: Please remember that this is not a complete list of the exclusions and inclusions; hence, you are advised to read every description in your policy document carefully.

  • Any pre-existing disease and related complications.

  • If a close relative prepares the disability report that is used to support a claim.

  • Issues related to pregnancy or associated medical procedures.

Note: Please remember that this is not a complete list of the exclusions and inclusions; hence, you are advised to read every description in your policy document carefully.
 

Features of ACKO Travel Insurance
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Cashless Hospitalisation
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With our network of hospitals worldwide, you can enjoy the convenience of cashless hospitalisation benefits no matter where you are. And if needed, we also offer reimbursement options.

No Pre-medical Check-up
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You won't need to undergo medical screening before purchasing our travel insurance policy. You can focus on enjoying your trip without any unnecessary stress.

Zero Out-Of-Pocket Costs
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When you claim from ACKO, you do not pay anything. ACKO will pay for your travel, medical, and emergency assistance costs as per the conditions specified in our policy.

Budget-Friendly
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Wondering about travel insurance costs? At ACKO, we provide basic travel plans for only Rs. 49 for a five-day term, which is equivalent to approximately Rs. 10* per travel day.

Quick Claim Settlement
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When a claim is filed with ACKO, we get to work right away. To get you back to doing what you love as soon as possible, without any unnecessary delays or hassles, we will do whatever it takes to settle your claim.

Customisable Insurance
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We understand that everyone has different preferences, so we want to offer you choices that perfectly fit your needs. Thanks to our flexibility, you can select the best cover for you without any trouble.

Reasons why ACKO's Online Travel Insurance Policy is Better Than Others 
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List of Benefits

ACKO

Others

Accidental and Illness IPD

No extra charges for consumables, no limit on room rent, or an SI limit on dental treatments

Additional charges apply for consumables, capping on room rent and limited SI for dental care.

Flight Delay

Fixed payout, covers delays for all legs of the journey, excluding rescheduling.

Covers delays over 12 hours with reimbursement upon bill submission. Applies only on return trip; one claim per policy.

Trip Cancellation

Minimum 2-day hospitalisation required. Cancellation due to pre-existing diseases is covered.

Minimum 3-day hospitalisation. Cancellation due to pre-existing diseases is not covered

Missed flight

Covers most reasons (new flight ticket within 48 hours and a no-show certificate required.) First flight should have taken off

Only on missed connecting flights

Missed connecting flight

Covers all legs of journey

Only on return journeys, limited to one claim only

Delay/loss of checked-in luggage

No bill needed for checked-in luggage delays over 3 hours. Fixed payout.

Bills needed for checked-in luggage delays over 6 hours. Indemnity payout

Denied boarding/check-in

(Bounced booking)

Covers any reason

Covers bookings made 7+ days from departure/hotel arrival

 

Adventurous sports

Injuries/hospitalisation due to adventure sports are covered

Most insurers do not cover injuries that occur during adventure sports.

Deductibles

Zero out-of-pocket charges

Additional charges apply

 
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Types of Travel Insurance Plans in India
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Here are the common travel insurance plans available in India:

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International Travel Insurance
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International travel insurance is your trusted friend when you are exploring the world beyond borders. With international travel insurance, you are covered for a wide range of unexpected situations, such as medical emergencies, trip cancellations, lost luggage, and more.

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Domestic Travel Insurance
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Domestic travel insurance makes your trip to our amazing country worry-free and fun. It protects you from medical emergencies, trip cancellations, personal liabilities, and more so you can enjoy local adventures comfortably.

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Single Trip Insurance
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When you are planning a one-time trip, this plan ensures your safety the whole time. It protects you for a certain amount of time, usually from the day you leave home to the day you come back. What is great is that it protects you from things that could go wrong during that trip. These can include medical emergencies, cancelled flights, lost bags, and more.

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Multi Trip Travel Insurance
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If you go out of the country a lot, this travel insurance is one of the smartest things you can do. There is no need to buy new travel insurance for each trip, and you will receive the same level of coverage no matter how often you travel. It is also a cost- and time-saver.

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Family Travel Insurance
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Because family is everything, this plan extends coverage to all your loved ones travelling together, keeping everyone safe under one policy. Medical expenses, liability protection, lost luggage, and other losses are all covered for everyone in the family. 

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Group Travel Insurance
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This plan ensures the safety of everyone on your team and is great for group trips or business trips. Many travel insurance providers offer this type of insurance, but the coverage varies from company to company.

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Business Travel Insurance
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For corporate travellers, this plan ensures your business trips go smoothly, protecting you from work-related uncertainties. It's valid for one specific business trip and offers coverage for common travel-related mishaps that can affect your work commitments.

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Student Travel Insurance
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If you're pursuing education abroad, this plan has you covered. In addition to what a basic travel insurance policy covers, this plan covers everything from medical emergencies to bail bonds, making sure that your academic journey goes as smoothly as possible.

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Senior Citizen Travel Insurance
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This plan is for our experienced travellers and takes into account their age-related concerns, giving them peace of mind while they travel. Senior citizen travel insurance covers all the benefits of regular travel insurance. However, the quotes for senior citizens are much higher than regular plans.

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Schengen Travel Insurance
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Anyone going to a Schengen country must have Schengen travel insurance for a Schengen visa. The Schengen area is made up of 26 countries, and most people from outside Europe need a valid visa to enter, which means they need travel insurance. You can move visa-free to all the 26 countries. The benefits are similar to those of overseas travel insurance, and it is one of the best plans for people going to those areas.

How to Buy Travel Insurance Online?
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Buying travel insurance online from ACKO is very simple and easy. Just follow these steps:

Step 1:
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Click here and pick the types of coverage you want.

Step 2:
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Choose your destination and specify your trip's start and end dates.

Step 3:
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Provide details about yourself and your fellow travellers and pay the fee.

An instant travel insurance policy will be generated and sent to your email ID immediately.

How do I Make a Travel Insurance Claim?
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Using ACKO to claim on your travel insurance online policy could not be easier. Here are the steps you need to take to submit a claim:  

For Cashless Medical Cover: 

For Other Covers:

You can expect to receive a refund within a few days. Feel free to get in touch with us whenever you need assistance.

How to Extend Your Travel Policy on ACKO?
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Extending your coverage at ACKO is very simple and can be done in a few minutes. To update your travel dates, please follow the below steps:

Step 1 :
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Log in to the ACKO app with your mobile number.

Step 2:
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Select your travel policy under ‘My Policies.’

Step 3:
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Edit your travel dates by tapping the ‘Edit Policy’ icon.

Step 4:
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Submit changes. Pay any additional charges or receive a refund in 2-3 days.

How is the Premium Calculated for Travel Insurance Plans?
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The premium is the amount you pay for a policy. Here are the most important variables that insurers use to determine your premium.

Parameters Affecting Travel Insurance Premiums

Description

Destination

Premiums vary based on the risk factors associated with the chosen travel destination.

Travel Period

Longer travel durations often result in higher premiums due to extended coverage.

Age

Different age groups may have varying premium rates.

Insured Travellers

The total premium increases with the number of travellers covered by the policy.

Coverage Options (Covers)

The premium may rise depending on the number of coverage options selected for the policy.

*Note: Please note that these parameters are crucial to travel insurance premium calculations. These factors and the policyholder's coverage options determine the premium.

How to Lower Your Travel Insurance Premium
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As a travel insurance buyer, you should aim to pay the lowest possible insurance premium to get maximum coverage. The following tips will help you reduce your travel insurance premium.

Be smart about it
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Think about what you need for the trip and only buy the travel insurance that you will use. Avoid adding extras that you do not need because they can raise the premium. That way, you can save a lot of money.

Do not just go with the first policy you find
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Check out the plans of different travel insurance companies and compare them. Look for deals and prices that are as good as the others.
 

Travel as a Group
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If you are going on a trip with family or friends, ask if you can get a discount if you all get insurance under the same policy. Some insurance companies do cover it. If your group meets the requirements, you can buy a single policy that covers everyone in the group.
 

Buy Travel Insurance as soon as You Book a Trip
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This will make sure you get all the benefits, like being able to change your plans or cancel your trip if you want to if you buy travel insurance early.

Travel to Low-Risk Destinations
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Destinations with lower travel risks may have lower premiums. Check if your insurer classifies your destination as low-risk. These destinations typically have fewer travel-related uncertainties, so you may find that your insurance premiums are more budget-friendly while still providing adequate coverage for your trip.

Travel During Off-Peak Seasons
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You could save money by visiting during the shoulder seasons if your schedule is flexible enough to accommodate it. Since fewer people are on the road, fewer people buy travel insurance around these times. As a result, you may be able to lower your insurance premium while maintaining the same level of protection.

How to Compare Travel Insurance Online
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Here are the key factors to consider when comparing best travel insurance online.

Sum Insured
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Pay close attention to the'sum insured,' the maximum amount of coverage, when comparing travel insurance quotes. This vital information ensures that you have the necessary financial security for the trip. For instance, some countries will not give you a visa unless you can prove you have adequate coverage with your travel insurance.

Range of Coverage
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It is important to compare the levels of protection offered by different policies when buying travel insurance. Think about what kinds of protections you might need on your trip and budget accordingly. In this way, you can ensure that you have adequate coverage for your trip that is specific to your needs.

Claim Procedure
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Look into the claim process to understand how difficult or easy it can be to raise a claim. The easier the claim process, the better. Also, consider the Turnaround Time (TAT) for claim settlement, as faster settlements can offer added peace of mind during your travels.

Claim Settlement Terms
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Claims are settled based on the applicable terms and conditions. Before choosing a travel insurance policy, take the time to familiarize yourself with the terms and conditions governing claim settlements. Knowing these terms in advance ensures you're well-prepared and informed about how claims are processed.

Cashless Travel Insurance Plans
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Last but not least, don't forget to check if the insurer offers cashless travel insurance, like ACKO does. Cashless travel medical insurance can provide added convenience and financial security during your trip.

Countries Where Travel Insurance Policy is Mandatory
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Some countries require you to have travel insurance policies before you can enter. Take a look at the table below to see which countries require it.

Country

Travel Insurance Requirement

Schengen Area (29 European countries)

EUR 30,000 coverage that includes the entire Schengen nation

The United Arab Emirates

Travel insurance is required

Cuba

You need to purchase travel insurance if you want to visit Cuba

Turkey

Travelling to Turkey requires travel insurance.

Algeria

Travellers need to show proof of insurance that includes medical coverage

Aruba

You need to purchase travel insurance

Seychelles

Required travel insurance

Moldova

You need adequate travel insurance

Morocco

Required travel insurance

Togo

Required for entry

Jamaica

Travel medical insurance required

Georgia

Required travel medical insurance

Ecuador

Travel medical insurance is mandatory

Lebanon

You need to purchase travel insurance if you want to visit

Travel Insurance with COVID-19 Coverage
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ACKO covers you through every twist and turn of your journey, including COVID-19. Since the coronavirus pandemic started, we have made sure that our travel insurance covers COVID-19. Here is a full list of all the areas that our travel insurance plan covers, in case you are not sure:

Trip Cancellation
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If the insured person or their travel companion is diagnosed with COVID-19 and has to cancel their trip, we will reimburse you a non-refundable amount of your ticket costs.

Trip Interruption
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If you or your travel companion is diagnosed with COVID-19 and has to cut the trip short, we will reimburse you an amount for the prepaid expenses of travel, which are non-refundable.

Hospitalisation
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If you are hospitalised with COVID-19 outside India, we will reimburse your hospital costs and medical expenses up to a certain limit mentioned in the policy schedule.

Travel Insurance Terminologies
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Here are a few basic travel insurance terminologies that one must know before planning to buy travel insurance:

Terminology

Definition

Premium

The amount you pay to the insurance company to purchase the travel insurance policy.

Policyholder/Insured

The person who buys the travel insurance policy.

Coverage

The specific protection or benefits provided by the travel insurance policy.

Policy Period

The duration for which the travel insurance policy is in effect, usually starting from the departure date and ending on the return date.

Claim

Request for payment based on the terms of the insurance policy.

Trip Cancellation

Coverage for trip cancellation due to unforeseen events such as illness, injury, or natural disasters.

Trip Interruption

Coverage for non-refundable expenses incurred if your trip is interrupted or cut short due to covered reasons.

Trip Delay

Compensation for additional expenses resulting from a delayed departure, typically after a certain number of hours.

Baggage Loss/Delay

Compensation for lost, stolen, damaged or delayed baggage during your trip.

Medical Coverage

Covers medical bills if you get sick or hurt while travelling.

Emergency Medical Evacuation

Coverage for emergency transportation to the nearest medical facility or back home in case of a severe medical condition.

Pre-existing Condition

A medical condition that existed before purchasing the travel insurance policy, which may or may not be covered depending on the policy terms.

Deductible

The amount you are responsible for paying out of pocket before the insurance coverage kicks in.

Exclusions

Specific situations or events not covered by the travel insurance policy.

Inclusions

Specific situations or events covered by the travel insurance policy.

Hazardous Activities

Activities that are considered risky, such as extreme sports or certain adventure activities, and may require additional coverage or be excluded from the standard policy.

Terrorism Coverage

Protection against trip disruptions or losses caused by acts of terrorism.

Missed Connection Coverage

Compensation for additional expenses incurred if you miss a connecting flight due to a covered reason.

Travel Assistance Services

24/7 support services provided by the insurance company, including help with medical emergencies, travel arrangements, and other related issues.

Proof of Loss

Documentation required to support a claim, such as police reports, receipts, or medical records.

Cancel for Any Reason (CFAR)

A coverage that lets you cancel your trip for any reason and get some of your money back.

Coverage Limits

The maximum amount the insurance company will pay for specific types of losses or expenses.

 

Note: Please note that the specifics of these terms can vary between travel insurance providers and policies, so it's essential to thoroughly review the terms and conditions of your particular policy to understand the coverage and limitations.

Travel Insurance Myths
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Certainly, there are several myths and misconceptions about travel insurance. Let's debunk some of the common ones:

1. Only the Weak Need Travel Insurance

- Reality: Travel insurance covers more than just medical emergencies. It can protect you against unexpected trip cancellations, delays, lost luggage, and more.

2. Travel Insurance Is Costly

- Reality: Travel insurance is actually very affordable, especially when compared to the cost of a normal trip. ACKO has budget-friendly basic travel insurance plans for Rs. 49 for 5 days, which is about Rs. 10 per day*.

3. Travel Insurance Claims Are Hard

- Reality: It’s very easy to file a claim with ACKO. Email us at [email protected] or leave a message at 01246174722 to submit a claim. Within 2–3 days, we will process and settle your claim.

4. Travel Insurance Covers Everything

- Reality: Travel insurance policies have limitations and exclusions. It's crucial to read the policy details carefully and understand what is and isn't covered.

5. Travel Insurance Can be Bought Anytime

- Reality: Some benefits, like trip cancellation coverage, have time-sensitive requirements. You should get travel insurance as soon as possible after making your reservation. 

6. I Don't Need Insurance for Short Trips

- Reality: Short trips can still face unexpected issues like flight delays, lost baggage, or medical emergencies. Travel insurance can provide peace of mind for any trip duration.

7. I Don’t Need Insurance for a Place I know

- Reality: Familiar destinations can still pose risks. Travel insurance can help with unforeseen events, like sudden illnesses or accidents, even when visiting places you've been before.

8. Travel Insurance Is Complicated

- Reality: Buying the best travel insurance is straightforward. Get the ACKO app or visit www.acko.com to get started. Click on "Travel" and fill in the required fields. Once payment is done, your policy document will be sent directly to your email.

9. Cheap Travel Insurance Policies Are the Best

- Reality: Opting for the cheapest travel insurance policy may provide limited coverage. It's crucial to balance affordability with the level of protection you require.

Note: Please note that travel insurance policies are meant to help protect your finances and give you peace of mind while you travel. Choose a policy that meets your needs and read the terms and conditions to avoid surprises in the event of an emergency.

Frequently Asked Questions on Travel Insurance India
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General Questions

Policy Specific Questions

Queries you might have about travel insurance policy
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1. Can I travel without travel insurance?

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Well, travel insurance requirements can vary by country, with some, like the Schengen Area, mandating travel insurance for entry. While it's not always compulsory, it's highly advisable to have travel insurance for your own financial protection and peace of mind. Trust us, you won’t regret it.

2. What is the best travel insurance for me?

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When it comes to travel insurance, it's important to find a plan that meets all of your unique needs and provides comprehensive coverage. To help narrow down your options, think about where you're headed, how long you'll be gone, and any specific coverage you may need. By doing so, you can find the best travel insurance plan that gives you peace of mind while you explore the world.

3. Is travel insurance necessary for everyone?

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Some countries have made travel insurance mandatory, while others haven’t. However, from the perspective of preventing financial ruin, a travel insurance policy is a must. Having insurance can relieve stress and allow you to fully enjoy your trip despite the many potential downsides.

4. What will be the start and end dates of my travel coverage?

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When buying a policy, you can choose your trip start and end dates. During this time, the benefits will still be paid. However, certain benefits may be applicable before starting your trip, such as trip cancellation. Similarly, you will receive applicable policy coverage for a disability occurring as a direct result of a travel-related accident within a year of your trip.

5. What is single-trip travel insurance?

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Coverage under a single-trip policy is limited to one trip and ends when the policyholder returns home. This insurance protects you for a single trip or vacation, covering unexpected events.

6. Is travel insurance from India useful for frequent travellers?

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Yes, frequent travellers can purchase a multi-trip travel insurance plan to remain financially protected at any time while travelling.

7. Should I buy travel insurance for short trips as well?

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Even for short trips, we recommend that you buy travel insurance. The reason is that you can never tell when something bad will happen. So, it is smart to get yourself financially protected ahead of time to avoid having to pay for things on the trip.

8. What are some tips for purchasing the cheapest travel insurance online?

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To buy the cheapest travel insurance online, follow these tips:

 - Comparison: Compare policies from different policyholders and their coverage and premiums. Select a plan that provides the same coverage at a more affordable premium.

  - Customise your policy: Insurance companies provide the option to customise travel insurance plans for their travellers. To make sure you get the best coverage for your trip, choose the options that suit you best. That’s how you save money!

  - Check the cancellation policy: This way, you can see their flexibility before deciding what to do. Some insurance companies provide greater flexibility in their cancellation terms, allowing you to cancel your policy without incurring hefty costs.

9. Is travel insurance useful?

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The best way to safeguard your finances, loved ones, travel documents and yourself is to have good travel insurance. It can save you from a lot of things—things that you may not have planned for. If you face emergency medical issues or travel-related problems, travel insurance will come to your rescue.

10. From where should I buy travel insurance online in India?

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At ACKO, buying travel insurance online is quick and easy. Our policies are hassle-free and we make the claim process simple. Trust us to provide you with the best travel insurance with ease.

Know more about ACKO travel insurance
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1. Does ACKO cover trip cancellations due to COVID-19 infection?

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Yes, ACKO covers your cancelled flight if you contracted COVID-19 and were advised to quarantine.

2. Is ACKO travel insurance good?

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Well, we understand that everyone has their own unique perspective on what constitutes good insurance. However, we believe that good insurance is one that covers almost all potential eventualities, including those that may occur before your trip commences. If you share this view, you can trust ACKO!

3. I have a travel insurance policy from ACKO. How can I talk to a customer executive about claim requests?

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You can give us a missed call at 01246174722 or email us at [email protected]. Our team member will get back to you shortly.

4. What is the maximum trip length with a single-trip policy?

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The maximum trip length you can take with ACKO is 180 days. However, travel should start and end in India.

5. Is travel insurance cashless?

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We provide both cashless and reimbursement options with our travel insurance plans.

6. Can old people buy travel insurance?

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Yes, old people can indeed buy travel insurance. We have travel insurance policies for people of many different ages, including seniors up to the age of 70.

7. Can I purchase travel insurance after leaving India?

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No, once you have left India and begun your journey, you will not be able to purchase travel insurance for that specific trip any longer because it’s too late.

8. Will my travel insurance offer coverage for missed flights?

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You can get compensation for missed flights with a no-show certificate and proof of a new flight booking within 48 hours. 

9. Do I need to provide proof of physical fitness when buying travel insurance?

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You don’t need to undergo any medical tests to show your fitness. However, you must declare any pre-existing medical conditions at the time of policy purchase.

​​10. Does travel insurance expire?

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The policy ends once the journey is over.

Disclaimer: The plans, services, features, processes, and other details mentioned on this page are subject to availability and changes. Please check the applicable policy wordings before making any insurance-related decisions. Feel free to reach out to us at [email protected] for any queries.

*₹10 per day - Baggage cover for Asia costs ₹49 for up to 5 days.