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About Us - ACKO

We are a general insurance company. Now, before those words conjure images of beige walls and bleak souls in your head, let us tell you we are vibrant and vivacious, and were founded to break that drab mould you were about to cast us in.

We started in 2016 as India’s first digital insurer, and are currently the fastest growing insurance company in the country. In a span of three years we have revved up insurance with technology and given it a snazzy makeover—we’ve taken it online, wiped out much of the paperwork associated with it, created products that are a cut above the ho-hum, and sold them to over 50 million unique customers.

All this jazzing up has been brought about by our team that is obsessed with making insurance effortless. This team has grown from a small huddle of 6 when we started, to a clan of more than 400 now. And this eclectic clan—comprising everyone from coders who double up as comics to finance whizzes who slay at karaokes—is responsible for other great feats too.

Partners - ACKO

Like winning us incredible partners. In the past few years, we have partnered with some of the best businesses in the digital world. Ola, redBus, Amazon and OYO are some of the popular partners alongside whom we’ve launched innovative products like trip insurance, electronics cover and hotel-stay insurance. These bite-sized product offerings have received much love from our customers and even ushered in awards.

About Us ACKO - OLA Partnership

Our micro-insurance product—Ola Trip Insurance, which insures cab passengers, was awarded the Golden Peacock Innovative Product last year;

Financial Express chose us as the winner in their Insurance and Savings category the same year; LinkedIn’s list of Top Startups features us regularly and now as we feel that we’ve bragged enough, let’s move on.

We’re a driven team working towards improving every aspect of insurance. Be it pricing, purchase, or claims—we’re amping it up with data and tech. We offer customised prices, instant policy, super-quick claim settlements, and are ceaselessly pushing forward to make insurance as friendly as a smile. Besides our collective passion for customer convenience, we’re propelled by the love and support of our customers and investors. Speaking of investors—allow us to indulge in a little name-dropping—we’re backed by bigwigs like Amazon, Accel Partners, Catamaran Ventures, Elevation Capital, RPS Ventures, and Mr. Binny Bansal.

Now that you know us a little better, explore our website, products and maybe get yourself a new age insurance.

Frequently Asked Questions about ACKO
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Is ACKO trustworthy?


Yes, of course! Here is some information on ACKO that might help assuage any concerns you might have:

ACKO is an IRDAI licensed (IRDAI Registration No: 157) General Insurance company. We offer Car, Two-Wheeler, Taxi and Health Insurance plans on We are also partnered with leading Indian companies like Amazon, Ola, MakeMyTrip, Zomato, OYO, RedBus, etc to offer insurance like mobile screen insurance, passenger cover, and much more.

ACKO has sold more than 60 Crore insurance policies till date. Our customers have shown their love for us with 4.8 star rating on Google and 4.2 star rating on Facebook.

We have worked hard in creating services around claims like door-to-door car repairs, free car pick up and drop, 1yr warranty on any replaced car parts. We have done that because we want to give an end to end great experience to all our customers.

Is ACKO General Insurance reliable?


Yes, ACKO General Insurance is reliable when it comes to insurance purchase or claims. The company has an impressive claim settlement ratio of 95% for FY 19-20. The claim settlement is quick and hassle-free as the entire process can be completed online. No more paperwork, no more waiting on the phone for someone to register your claim.

By being completely online, we have also tried to bring transparency in all the features and pricing of our products.

We have also been recognised as the 8th best InsurTech company by FinTech Global in 2019.

What does ACKO mean?


ACKO is an IRDAI licensed General Insurance Company which offers car/bike insurance, health insurance and COVID-19 health insurance. We offer hassle-free claim settlement experience to all our customers by keeping the entire process online and automated.

Is ACKO cashless?


Yes, ACKO General Insurance offers cashless claim settlements for car/bike insurance and health insurance at our PAN India wide network of partner garages and hospitals.

Is ACKO General Insurance a verified company?


Yes, ACKO General Insurance is a verified company as it is licenced and certified by the Insurance Regulatory and Development Authority of India (IRDAI), the regulator of insurance companies in India. Our IRDAI registration number is 157 making it a verified insurance company to sell and service general insurance policies in India.

How do I contact ACKO?


There are several ways you can contact ACKO. You can communicate with ACKO through their social media channels such as TwitterInstagram, Facebook, and LinkedIn. You can visit their website or download their mobile app to know more about the insurance policies offered by them. Alternatively, you can also contact ACKO via email. You can write an email to [email protected] or visit their self-help section for more details.