Planning to Sell Your Car? Don’t Forget to Remove the FASTag

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Selling a car involves more than just paperwork and handover. One small but important detail often missed is the FASTag on your vehicle. Though it may look like just a toll sticker, it is linked to your personal details and payment account. If not removed or deactivated, the FASTag could continue deducting toll charges from your wallet or bank account, even after the car changes hands. Let's get to know more about it in this blog.

How FASTag Is Linked to Ownership?

Every FASTag is registered to a specific vehicle number and the owner’s details. Even if you sell the car, the FASTag remains active unless you take steps to close or transfer it. The issuing bank or wallet provider does not automatically deactivate it after a vehicle sale.

Why FASTag Matters When You Sell a Car?

A FASTag is directly linked to your bank account or digital wallet. Even if you physically remove the FASTag sticker from your windscreen, it does not deactivate the tag. If the new owner continues to use it without updating or removing it, it continues to remain linked to your bank account, and you might still be charged for tolls on a car you no longer own.

What Can Happen If You Forget to Remove It?

In case you forget to remove the FASTag, here is what might happen:
 

  • Toll charges may be deducted from your account
  • Recharge alerts may still come to your mobile number
  • You might not notice FASTag misuse until your balance drops
  • Reusing the tag for a new vehicle may become difficult
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What to Do Before Selling Your Vehicle?

Before finalising the sale, check the FASTag status:

  • Is the tag still active?
  • Is it linked to your wallet or bank account?
  • Are toll deductions and recharge alerts still being sent to your number?
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Once confirmed, contact your provider to deactivate or close the FASTag account.

How to Remove or Close a FASTag

    • Call the customer care number of your FASTag provider
    • Request tag deactivation or closure
    • Submit a request through the official website or mobile app
    • Wait for confirmation that the tag has been deactivated
    • Receive any unused balance back into your account

When Should You Remove the FASTag?

It is best to remove or deactivate the FASTag before handing over the vehicle to the new owner. If you have already sold the car, contact your FASTag provider immediately to avoid future toll deductions.

What to Do If You’ve Sold Your Car Without Removing the FASTag

  • Contact the issuer to request deactivation
  • Mention that ownership has changed
  • Provide sale documents if needed
  • Monitor your FASTag account for any unauthorised toll charges

Can You Transfer the FASTag to a New Vehicle?

Some FASTag providers allow you to update the vehicle registration number and reuse the same tag. This depends on the provider’s policy and your KYC status. In most cases, a new FASTag is issued for a new vehicle.

Take Away

Removing the FASTag may seem like a small task, but it helps avoid unnecessary charges and confusion after selling your car. Once the tag is deactivated, the account is no longer linked to your vehicle or toll payments.

Frequently Asked Questions (FAQs)

Because the FASTag is linked to your name, ID, and bank account. If not removed, future toll charges could still be deducted from your wallet.

No, FASTags are non-transferable. The new owner must apply for a fresh FASTag linked to their own documents.

Some providers allow a balance transfer to a new FASTag under the same account. You will need to check with your issuer.

Nikhila PS profile avatar

Written by

Nikhila PS

Senior Content Editor

Rekhit Singh Kaushal profile avatar

Reviewed by

Rekhit Singh Kaushal

Senior Director - Motor Underwriting