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Guide To ACKO Life Flexi Term Plan

Endorsement, Cancellations, Claims, and Download Documents

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Home / Life Insurance / Term Insurance / Acko Life Flexi Term Plan / Guide To ACKO Life Flexi Term Plan

Ever find insurance processes a bit of a headache? With complex concepts and lengthy processes, understanding the insurance world can sometimes leave you scratching your head. Well, not anymore!

We at ACKO believe in making things simple and transparent for a hassle-free experience. So, let's simplify the process of understanding the ACKO Life Flexi Term Plan's endorsement, cancellations, claims process, and even downloading documents, just as it should be.

 

What is Term Insurance?
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Term insurance is one of the most common and purest forms of life insurance. This affordable financial backup for life's uncertainties ensures your loved ones are financially secure if you pass away during the policy term. 

In today's time, term insurance purchases have witnessed significant growth. Some of the compelling reasons to invest in term insurance include:

  • Affordable premium

  • Financial Security

  • Tax Benefits

  • Customisable 

  • Peace of mind

ACKO Life Flexi Term Plan
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ACKO Life Flexi Term Plan is a unique plan that offers flexible coverage for your changing lifestyle! Whether you need to increase your coverage or bring it down to match your changing circumstances, this term plan caters to your evolving needs.

 

Why Choose ACKO Life Flexi Term Plan?
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This one-of-a-kind term plan (non-linked, non-participating, individual and pure-risk premium insurance plan) functions distinctly. 

 

 

Full Flexibility

  • Customise Sum Assured (Coverage)

  • Customise Policy Term (Total Duration)

  • Customise Policy Payment Term 

  • Customise Payment Frequency (currently supported through credit cards and UPI) 

 

Affordable Prices

  • As per your age, health conditions and more

  • Comprehensive Coverage (Death Benefits)

 

Claiming Process

  • Super easy and straightforward 

 

Riders Options 

(Easily enhance coverage)

 

 

Endorsement

  • Nominee (Add/Delete/Update)

  • Personal details update (Name, Pincode and Address) 

  • DoB and email address change - will be accessible soon

  • Payout option

 

 

 

 

How to Change Nominee and Sum Assured in ACKO Life Flexi Term Plan?
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Let us dive into the detailed steps and processes of ACKO Life Flexi Term Plan Endorsement. 

Nominee Assignment and Allocation

  • As a policyholder, you have all the freedom to assign one or more blood relatives, including your spouse, with no restrictions on nominations.

  • You also can decide the percentage allocation of the sum assured among the nominated individuals.

Nominee Management Post-Policy Issuance

Managing nominees' post-policy issuance is easy. You can edit, add, delete, or update details directly on the Acko app anytime. Follow these simple steps for nominee management.

  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click “Update Nominee Details” and choose the relevant option to initiate the process.
     

If you want to review your nominee details, follow these steps for a quick and easy process.

  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your “life insurance policy”

  4. Click on “View nominee details” to check the current nominees in your policy

Sum Assured Increase or Decrease

The ACKO Life Flexi Term Plan brings flexibility to a whole new level. You can adjust the sum assured – increase or decrease, whenever you need. Here's when you might consider increasing your sum assured:

  • Income Growth: As your income rises, this term plan allows you to adjust your coverage accordingly.

  • Marriage: The flexibility of this plan ensures your coverage aligns with your newfound responsibilities.

  • Parenthood: As you welcome your child, you can easily enhance coverage to provide for your growing family.

  • Parents' Retirement: Their financial dependence on you may increase as your parents retire. 

  • Liabilities: It could be a housing loan, education loan, or other financial obligations

On the flip side, you might find yourself needing less coverage when:

  • Loan Repayment: If needed, reduce your coverage as you successfully repay loans

  • Wealth Accumulation: You've built substantial wealth over the years

  • Independent Kids: As your children become financially independent, your responsibilities may decrease. 

Note: Sum assured decreases are permitted after three years from getting the policy, while increases are allowed starting from the first year.

 

Steps to Change ACKO Life Flexi Term Plan Sum Assured
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  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click “Make changes to your policy” and select the relevant option to initiate the process.

Payout Option
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The payout option lets you choose how your nominee receives the claim amount. 

  • For non-death riders like the Critical Illness rider and Accidental Total Permanent Disability rider, the payout is made as a lump sum directly to you.

  • The payout is allocated to nominees for the Accidental Death Benefit Rider according to your selected proportions. 

Note: As per the IRDAI, you can purchase an Accidental Death Benefit Rider with coverage up to three times (3x) the base sum assured of your life insurance policy. 
 

Steps to Change Payout Option
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  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click  “Make changes to your policy” and choose the relevant option to initiate the process

To check the payment schedule, follow these steps: 

  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click on “View payment schedule” to check the details

ACKO Life Flexi Term Plan Claim Process: Step-by-Step
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Please visit our support centre at https://www.acko.com/contact-us/ for any assistance. Our ACKO Claims team will handle the processing for a seamless experience and keep you updated. The list of required documents is as follows:

Steps to Accidental Death Claim 
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1. Filled and signed claim form

2. KYC documents of the nominee

3. Cancelled cheque copy of the nominee's bank account

  • Name, account number, and IFSC should be visible

4. Copy of death certificate attested by issuing authority

5. In case of natural death

  • The medical cause of death certificate or hospital discharge/death summary, including operation theatre notes

  • Medical reports, case histories, investigation reports, and treatment papers as applicable

  • Name and address of the attending Medical Practitioner

6. In case of unnatural death

  • Post mortem and viscera report

  • Medical reports, case histories, investigation reports, and treatment papers as applicable

  • Name and address of the attending Medical Practitioner

7. In case of accidental death

  • Copy of FIR

8. In case of the death of a nominee, a legal heir certificate, KYC documents and a cancelled cheque copy will be required.

Steps to Total Permanent Disability Benefit Claim 
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1. Filled and signed claim form

2. Certification of disability from civil surgeon along with percentage of disability or photograph of the injured reflecting disability

3. Copy of FIR or Medical legal certificate (MLC)

4. Hospital discharge summary, including operation theatre notes

5. Medical reports, case histories, investigation reports, and treatment papers as applicable

6. Name and address of the attending Medical Practitioner

7. KYC documents of the claimant

8. Cancelled cheque copy of the claimant's bank account

  • Name, account number, and IFSC should be visible.

Steps to Critical Illness Benefit Claim
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1. Filled and signed claim form

2. Medical Certificate from the treating Doctor detailing the Nature of the Critical Illness

3. Hospital discharge summary, including operation theatre notes

4. Medical reports, case histories, investigation reports, and treatment papers as applicable

5. Name and address of the attending Medical Practitioner

6. KYC documents of the claimant

7. Cancelled cheque copy of the claimant's bank account

  • Name, account number, and IFSC should be visible.

*Additional documents, depending on the nature of the claim, will be requested as and when required (if applicable)

Alternatively, you can quickly review the details of the claim requirements by following these steps:

  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click on “Claims” and relevant options to check the details of the required documents and process

Can you Cancel Term Life Insurance?
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A free look period, also called free look provision, is the period given to the policyholder at the beginning of the term. It allows the policyholder to review and assess the document and cancel it if not satisfied with no penalty. 

You can cancel your ACKO Life Flexi Term Plan within 30 days of receiving the policy document (during the freelook period). 

  • Open the Acko app

  • Click on “My Policies” in the bottom tab

  • Select your life insurance policy

  • Click on “Cancellation” to initiate the process

How do you download ACKO Life Flexi Term Policy Documents?
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Here are the steps to download insurance policy documents. 

  1. Open the Acko app

  2. Click on “My Policies” in the bottom tab

  3. Select your life insurance policy

  4. Click on “Policy-related documents” to download the required documents

Wrapping it up
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At ACKO, we've simplified the insurance process to a new level for your seamless experience. From managing ACKO Life Flexi Term Plan's endorsement and cancellations to term insurance claim settlements process and document downloads, everything is just a click away on the ACKO app. 

Frequently Asked Questions
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Q. Can I cancel my ACKO Life Flexi Term Plan?

Yes, you can cancel the policy during the freelook period (within 30 days of receiving the policy document). 

Q. What is the process of claim settlement in insurance?

In term insurance, when the policyholder dies, the nominee can file a claim for the death benefit. The insurance company then varifies and settles the claim. 

Q. What are the benefits of term insurance?

There are several reasons for you to invest in term insurance. Some include affordable premiums, financial Security, tax benefits, customisability and peace of mind. 

Q. Can I increase the amount of my term insurance?

Yes, the ACKO Life Flexi Term Plan allows you to increase and decrease your term insurance amount (sum assured) per your changing needs. You can also add a rider to enhance your coverage.

Q. Can I buy 2 term plans?

Yes, there is no restriction on buying plans. Term insurance serves as a financial backup, and every individual has a different way of living, goals, and priorities depending on various stages of life.

Q. Can I update the nominee details in the ACKO Life Flexi Term Plan?

Managing nominees' post-policy issuance is easy. You can edit, add, delete, or update details directly on the Acko app anytime. 

Q. What is a payout option?

In term insurance, a payout option is the amount the nominee receives when the policyholder dies. The ACKO Life Flexi Term Plan has four options: lump sum (single payment), monthly payment, monthly payment with increase option, and lump Sum plus monthly.

Disclaimer: The plans, services, features, processes, and other details mentioned on this page are subject to availability and changes. Please check the applicable policy wordings before making any insurance-related decisions. Feel free to reach out to us at [email protected] for any queries.

Neviya Laishram profile avatar

Written by

Neviya Laishram

Senior Editor

Vaibhav Kumar Kaushik profile avatar

Reviewed by

Vaibhav Kumar Kaushik

Senior Director – Life Insurance Strategy