Comprehensive Car Insurance
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Comprehensive Car Insurance

Comprehensive car insurance is a policy that covers damages to your own vehicle but also protects you against liabilities arising from third parties. ACKO Comprehensive Car Insurance is trusted by more than 7.3 million customers and covers the vehicle against all risks, including accidents, theft, fire, natural calamities, and third-party liability. The premium starts from ₹2,094 per year, with a 100% digital offering, and savings of up to 85% compared to traditional insurers. With more than 5,000 cashless garages and a paperless process, even simple claims can be paid out within 2 hours, thereby transforming insurance into a fast, low-cost, and completely stress-free service.

ACKO Comprehensive Car Insurance Plan Overview

Here are the key features and coverage details of the ACKO Comprehensive Car Insurance Plan at a glance:

FeatureDetails
  
Starting Premium₹2,094 per year
Coverage IncludesAccidental Damage, Natural & Man-made Calamities, Fire Damage, Third-party Property Damage, Third-party Injury/Death, Personal Accident Cover, Total Loss/Theft, and Transit Damage
Accidental DamageCovers damages to your car due to accidents
Natural & Man-made CalamitiesCovers damages due to riots, cyclones, earthquakes, etc.
Fire DamageCovers damages caused by fire accidents
Third-party Property DamageCovers damages caused to another person’s property or vehicle
Third-party Injury/DeathCovers injury, disability, or death of a third party
Personal Accident CoverMandatory cover for owner-driver (needs to be purchased separately)
Total Loss/TheftCovers total loss or theft of the insured car
Transit DamageCovers damages while transporting the car
Pricing AdvantageUp to 85% lower premiums compared to traditional insurers
Business Model100% digital, direct (no agents or commissions)
Cashless Garages5,000+ garages across India

ACKO Comprehensive Car Insurance Policy Add-on

Add-ons provide additional coverage beyond your standard car insurance policy. While the add-ons will increase the premium, they will also offer additional financial protection. Here are the add-ons under the Comprehensive Car Insurance policy from ACKO.

Zero Depreciation Cover 

This add-on helps you avoid paying for the depreciation costs of your car, considered by an insurer during claim settlements.

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Engine Protection Cover 

The add-on provides coverage for engine, gearbox, and differential damage caused by issues such as water ingress (flooding) or oil leakage.

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Return To Invoice Cover

The add-on allows you to claim the amount as per the invoice value in case of vehicle theft or total loss.

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Consumables Cover

The add-on covers the cost of consumables (engine oil, nuts and bolts, oil filter, etc.)used during the repair of the insured vehicle

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NCB Protect Cover

The add-on protects your No Claim Bonus even if you raise a claim against your car insurance policy.

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Key Replacement Cover

The add-on covers the cost of repairing/replacing the keys and lockset if they are damaged or stolen.

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Outstation Emergency Cover

The add-on covers any accidental damage or breakdown occurring outside a 100 km radius of your residence.

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Roadside Assistance Cover

The add-on provides 24x7 roadside assistance (towing, puncture repair, etc.) in case of vehicle breakdown.

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PA Cover for Passengers

The add-on provides Personal Accident (PA) cover to passengers. It includes injury/disability or death due to an accident.

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Extra Car Protection 

This add-on cover provides protection for any additional expenses that may incur for extra car protection, such as roadside assistance, key repair, etc., that might typically not be covered in a standard car insurance policy.

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Electrical Accessories Cover 

This add-on covers electrical accessories like headlights, AC, indicators, and odometers.

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Non-electrical Accessories Cover 

This add-on covers expenses for the repair of non-electrical appliances like gearbox, window glass, in case of an unforeseen event.

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What is Not Covered in the ACKO Comprehensive Car Insurance Policy

Listed below are a few exclusions of the Comprehensive Policy. You should also refer to the policy wording to know more about what exactly is not covered under your policy.

Exclusion TypeDetails
  
Drunk DrivingNo coverage if the car is driven under the influence of alcohol or drugs
Mechanical/Electrical BreakdownDoes not cover internal breakdowns of the vehicle
Invalid LicenceNo coverage if the driver does not have a valid driving licence
Wear and TearNormal wear and tear (tyres, clutch plates, etc.) is not covered
NegligenceDamages due to careless or negligent driving are not covered
Illegal ActivitiesNo coverage for damages due to illegal racing or overspeeding

How ACKO compares to other Comprehensive Car Insurance plans

Choosing the right comprehensive car insurance is not just about coverage; it is also about how easy, quick, and dependable the experience will be when you really need it most.

ParameterACKOTraditional Insurers
   
Pricing ModelDirect-to-customer, competitive pricingIncludes intermediary costs
Turnaround TimeFaster, tech-enabled processingCan take longer due to manual workflows
Claims ProcessFully online, quick and hassle-freeMultiple steps, may involve manual processes
Claim TrackingReal-time updates via app/webLimited or delayed visibility
RepairsCashless repairs with wide network garagesCashless available but may require coordination
Pickup & DropDoorstep pickup and drop availableNot always included or standardized
Purchase Experience100% digital, instant policy issuanceOften involves paperwork or intermediaries
CustomisationFlexible add-ons (Zero dep, Engine protect, RSA, NCB protect)Add-ons available but less seamless to manage
Policy ManagementEasy self-service via app/webOften requires support assistance
TransparencyClear, simple communicationCan involve complex terms and unclear steps

Why 7.3 Million Indians Choose ACKO Comprehensive Car Insurance?

73.3 lakh+
people trust ACKO to insure their vehicles.
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7.1 lakh+
customers have already received claim payouts from ACKO.
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87 %
of repairs happen cashlessly through ACKO’s network garages.
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Why Customers Choose Our Car Insurance ?

Life can change very quickly; that's why you need a responsive insurer like ACKO. Our customers appreciate our online paperless policies, hassle-free claim process, and dependable support whenever they need the most. 

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How to Buy/Renew Comprehensive Car Insurance Online?

Buying or renewing car insurance online with ACKO is very simple. Just follow a few simple steps, and you will be done with the buying process. Follow these steps to get an ACKO car insurance policy on the go.

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    Download the ACKO app or go to the top of this page.

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    Enter your vehicle number and previous policy details (if applicable).

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    Select the Comprehensive insurance plan and pay the premium online to instantly buy the policy.

How to Raise a Claim Under Comprehensive Car Insurance?

At ACKO, the claim process for a car insurance policy is very simple. All the required claim documents can be submitted online, and you just have to follow these steps to raise a claim against Comprehensive car insurance from ACKO.

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    Download the ACKO app or visit the website to log in to your ACKO account.

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    Click on “Register a Claim” on your policy card.

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    Provide the necessary details and, if required, upload the documents to raise a claim.

How to Calculate Comprehensive Car Insurance Premium

Calculating the premium of a comprehensive car insurance policy can be done with the following formula:

  1. Own Damage Premium - (NCB + Discounts) + Third-Party Liability Premium + Add-on Premium + GST.

    Calculate premiums by:

    • Finding IDV for car insurance
    • Inspecting car make, model, and age
    • Factoring in location and car usage details
    • Assessing add-ons and deductibles for car insurance

    If you want a simpler way, you may try using ACKO's car insurance premium calculator which will provide you with the premium immediately.

Why Choose Comprehensive Car Insurance Over a Third-Party Policy?

Comprehensive car insurance is preferred over third-party car insurance policies, as it provides full coverage not only for third-party damages but also for your own vehicle from accidents, theft, fire or natural disasters. Here is the comparison of both the policies: 

AspectWhat You Get with Comprehensive InsuranceWhat You Get with Third-Party Insurance
   
Protection LevelFull protection for your car + damage to othersOnly covers damage caused to others
Damage to Your CarCovered (accidents, theft, floods, etc.)Not covered
Cost of PolicySlightly higher due to wider coverageLower since coverage is basic
Customisation OptionsFlexible - choose add-ons based on your needsNo flexibility - fixed coverage
Legal StatusOptional but highly recommendedMandatory as per Indian law
Peace of MindHigh - protects you from most risksLimited - only meets legal requirements

Frequently Asked Questions on Comprehensive Car Insurance

Yes, a comprehensive car insurance policy is recommended for old cars that are not more than 10 years old.  However, whether your car is new or old, a Comprehensive policy continues to provide vital protection. While the Insured Declared Value (IDV) of an older car will be lower, resulting in lower premiums, the policy still offers extensive coverage against unforeseen events.

Documents Required to Buy Comprehensive Car Insurance

  • Vehicle Registration Certificate (RC)
  • Previous insurance policy details (for renewal)
  • Personal details (name, contact information, ID proof if required)

Documents Required to Raise a Claim

  • Copy of car insurance policy
  • Vehicle Registration Certificate (RC)
  • Driving licence at the time of the incident
  • Photos/videos of the damage
  • FIR copy (in case of theft, major accidents, or third-party injury)
  • Repair bills/invoices (for reimbursement claims)

You can easily buy a comprehensive insurance plan if you have previously purchased third-party car insurance. Explore options from different insurers, compare policies, and make the switch online for a seamless transition to enhanced protection.

First-party insurance refers to a standalone own damage insurance plan that provides coverage against damages to your insured vehicle. Comprehensive insurance is a bundled plan with third-party liability cover and first-party cover.

Comprehensive insurance is typically more expensive than third-party insurance. While a third-party liability policy covers damages to others, a comprehensive plan also covers own vehicle damages, offering broader coverage but at a higher cost.

A Comprehensive car insurance plan covers the basic spare parts of the car. You can consider buying car accessories insurance add-ons to cover any other accessories installed in your vehicle. Such add-ons will cover the damages to additional accessories.

No, unlike a Third-party Car Policy, it is not compulsory for car owners to possess Comprehensive Insurance coverage. Nevertheless, it is valuable because it financially shields against different scenarios.

Comprehensive Car Insurance is the best among the two, as it offers more coverage than Third-party Insurance.

Yes, Comprehensive Insurance coverage includes accidental scratches to your car as per the terms and conditions of the policy.

You can choose an ideal Comprehensive Insurance Plan by comparing policies online. Comparisons can be made based on criteria like coverage, number of network garages, claim process, Claim Settlement Ratio (CSR), etc.

No, if you have a Comprehensive Policy, you do not need to buy a third-party cover separately. The reason is, a Comprehensive Policy includes the government-mandated third-party cover.

Yes, Comprehensive insurance will provide coverage for engine failures.

The accessories can be covered when you include the Accessories Cover to your Comprehensive Insurance policy.

With voluntary deductible included in your policy, the Comprehensive premium will become less. 

No, Comprehensive Insurance does not cover tyres and tubes, but it does cover windscreen replacement.

While Comprehensive Insurance will cover break-in, it will not cover theft of personal items.

Yes, Comprehensive Insurance covers damage from fire and explosions, man-made hazards, and falling objects.

Yes, even if the car is in transit, Comprehensive Insurance will cover all the damages. 

To get coverage for rental cars, you may have to buy an additional add-on with your Comprehensive policy. 

A Comprehensive Insurance will cover injuries to the driver and policyholder, but to get coverage for passengers, you will have to get Passengers cover. 

No, aftermarket modifications or accessories are not covered under comprehensive insurance.

No, Comprehensive Insurance and Bumper-to-Bumper are not the same.

If your policy covers both third-party liability and own-damage, then it is a Comprehensive policy. 

It typically takes between 7-10 days to settle a comprehensive insurance claim.

Generally, the Comprehensive claim lasts between 3-5 years on a car insurance policy.

Yes, there are discounts available for installing anti-theft devices, as it reduces the insurer’s liability towards the vehicle. 

No, if the vehicle is being used for commercial purposes, then it will not be covered under personal comprehensive insurance.

Yes, you need to keep the insurer updated if you modify your car with LPG or CNG kits.

Nikhila PS profile avatar

Written by

Nikhila PS

Senior Content Editor

Rekhit Singh Kaushal profile avatar

Reviewed by

Rekhit Singh Kaushal

Senior Director - Motor Underwriting