How to Update KYC in FASTag: A Detailed Step-by-Step Guide

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It is critical to update KYC in the FASTag portal in order to avoid disruption in toll payments and in keeping with National Highways Authority of India (NHAI) and RBI guidelines. To update your KYC details for the FASTag, log into the FASTag issuer's website or your bank's website using your registered mobile number and OTP received on the same.

With more than 8 crore FASTags issued in India in 2024, having your KYC details up to date is to prevent any unauthorised usage. Here is a step-by-step guide on how to update your FASTag KYC and why it should be done at the first instance.

Steps to Update KYC on the FASTag Portal

Find out the detailed steps below to know how to update KYC in the FASTag portal:

Step 1: Navigate to the official FASTag portal.
Step 2: Enter your contact number and One Time Password (OTP) to log in.
Step 3: Go to the homepage and navigate to the "My Profile" tab. Further, click on the KYC tab.
Step 4: Keep your driving license, address proof, vehicle registration certificate, a photograph, and an identity proof handy.
Step 5: Provide other relevant information to complete the updating of your KYC.

Steps to Update KYC on the Bank Portal

Apart from updating your KYC through the FASTag portal, you can also use the issuer bank’s portal. Below is a step-by-step guide on updating KYC on the bank portal:

Go to the bank's official website from which you have issued your FASTag
Log in to the official website of the bank using valid credentials.
Once you log in, search for the FASTag section and then move on to the KYC section.
Keep all relevant documents handy that include address proof, driving license, identity proof, vehicle registration certificate, and a photograph.
Fill out other necessary information, and your KYC update on the bank portal will be completed.

Why Update the FASTag KYC Details?

To maintain an active account, renewing your FASTag KYC is essential. Below are some other key reasons to always keep your FASTag KYC updated:

Convenient and Seamless Transactions: On-time and regular updates of KYC enable a smooth and mess-free travelling experience at tolls with FASTag recharge. This has also reduced approximately 463 million hours of travelling time.
Enhanced Security: Issuing fresh KYC details for your FASTag ensures safeguarding your car’s FASTag usage from unauthorised sources.
Regulatory Compliance: KYC update on FASTag portal is mandatory. NPCI has mandated KYC compliance to enable passing through toll plazas smoothly and more easily. The upgraded KYC process applies to all FASTags issued 5 years ago.

Bottom Line

By now, you are well aware of how to update your KYC for FASTag. The process is quick and straightforward when done through the official portal. With a usage rate of approximately 98% on NH toll plazas, not keeping your KYC updated can partially block the tag and cause a travel delay. Thus, make sure to keep your vehicle documents ready and complete the KYC process following the detailed steps above.

Frequently Asked Questions

Written by Saumya Srivastava

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Reviewed by Lokesh Shetty

A professional writer who loves delivering content that resonates, educates, and keeps readers engaged, making the often complex world of insurance more approachable and enjoyable. Beyond the pen, she is a passionate foodie at heart who believes in savoring life’s flavors in all aspects, whether it's a new dish or a well-crafted sentence.