Two Wheeler Insurance Claims

How to Claim Two Wheeler Insurance

If your bike suffers any damage in an accident or gets stolen, then your insurer settles the cost of damage via an insurance claim. For this, you will have to inform the insurer and get your bike inspected for damages. Post that, your claim will be approved. You can then get your bike repaired. You can also claim in case of any injury to a third party (caused by your two-wheeler) or if your two-wheeler suffers damage during a fire outbreak, malicious acts, floods, earthquakes, cyclones etc. This is possible under a comprehensive insurance policy for your two-wheeler.

Checklist for Filing Two Wheeler Insurance Claim

  • Inform your insurer of the accident / or your bike being stolen immediately through the helpline number.
  • Schedule a visit of the representative to evaluate the extent of the damage or the circumstances of bike theft.
  • It’s a good idea to take photographs of the accident scene or the damage caused.
  • Lodge an FIR and keep a copy with you. This can speed up the claim processes.
  • Submit a duly signed claim form, a copy of your driver’s license and the bike’s registration certificate as well as your policy documents.
  • In case of a reimbursement claim, you will have to show original copies of your repair bills, cash receipts etc.

Types of Two Wheeler Insurance Claims

Depending on your convenience, you can opt for a cashless settlement where you can send your bike to any one of the insurer’s network of garages. In this case, you have to pay only a compulsory deductible and for parts not covered under your insurance policy. Otherwise, you can file a claim for reimbursement. Here, you first pay the bill and then initiate a claim. The insurer will then pay back the bill amount minus the deductible. In either cases, you need to ensure that no repairs are initiated before insurance company’s inspection. Though the documents required in these processes are the same, there’s one difference. In the case of a reimbursement claim, you may have to furnish a canceled cheque or submit bank account details for online cash transfer.

You Cannot File a Claim on:

  • Loss of accessories and general wear and tear.
  • If you were intoxicated at the time of the accident.
  • Personal accident cover for the pillion riders.
  • Lapsed bike insurance policy.
  • When driving without a valid driver’s license.

A Final Word

Remember to never take your bike to any roadside mechanic or any garage on your own. Take help from the insurer instead. Be smart and safe.

%d bloggers like this: