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Travel Health Insurance

Travel confidently, knowing that ACKO Travel Health Insurance has your back no matter where you go. Our all-in-one travel insurance protects you from unexpected medical emergencies, lost baggage, and trip delays. With rapid online purchases, no paperwork, and 24/7 global assistance, you can focus on creating memories while we handle the rest. ACKO ensures your journey is safe, secure, and stress-free, whether a quick getaway or a long foreign stay.

Travel confidently, knowing that ACKO Travel Health Insurance has your back no matter where you go. Our all-in-one travel insurance protects you from unexpected medical emergencies, lost baggage, and trip delays. With rapid online purchases, no...
Travel confidently, knowing that ACKO Travel Health Insurance has your back no matter...
Buy travel health insurance online at ₹8*/day

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Visa-compliant

Comprehensive travel cover

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Instant policy

No medical tests needed

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24*7 Support

Help anytime, anywhere

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What Is Travel Health Insurance?

Travel health insurance is also known as international travel medical insurance. It is a policy that covers medical emergencies encountered while travelling abroad. It helps with expenses like hospitalisations, emergency medical evacuations, doctor consultations, and surgeries. This type of insurance differs from comprehensive travel insurance, which offers additional non-medical benefits such as trip cancellation or lost luggage coverage.

Why Do You Need Travel Health Insurance?

You need travel health insurance because your existing health insurance might not cover you internationally, and medical expenses overseas can be very high. It acts as a financial safety net for unexpected medical situations like accidents or illnesses, emergency medical evacuations, and even other travel issues such as flight cancellations or lost luggage.

Key reasons why you need travel health insurance:

  • High Costs: Medical care abroad can be expensive, and travel health insurance covers emergency medical costs, hospitalisation, surgery, and prescription medications.
  • No Domestic Coverage: Many standard health insurance plans offer little to no coverage for medical services received outside your home country.
  • Emergency Evacuation: This insurance can cover the substantial costs of transporting you to a better medical facility or flying you back to your home country if local medical options are inadequate.

Travel Health Insurance vs. Regular Health Insurance?

Travel health insurance offers temporary coverage for medical emergencies and other travel-related problems like lost luggage or cancelled trips, which may arise when you're away from home. In contrast, standard domestic health insurance provides extensive, long-term coverage for continuous medical care, typically restricted to your home country.

Feature Travel Health InsuranceRegular Health Insurance
   
Coverage durationShort-term, typically for the duration of a trip (e.g., single-trip or annual multi-trip plans).Long-term, providing continuous coverage that is usually renewed annually.
Geographic limitsTravelling abroad or in a specific region.Home country
Coverage scopeCovers risks associated with your trip, such as emergency medical expenses, medical evacuation, trip cancellation, lost luggage, and flight delays.Comprehensive medical coverage for both ongoing and routine healthcare needs. This includes hospitalisations, doctor consultations, specialist appointments, prescription medications, and preventive care services.
Pre-existing conditionsThere may be limitations or exclusions regarding pre-existing medical conditions, especially if the illness is not life-threatening.Typically covers pre-existing conditions after a specified waiting period.
CostGenerally less expensive than a long-term health plan, with premiums based on the duration of your trip, your destination, and your age.Higher premiums due to more comprehensive coverage. Factors like age, coverage level, and medical history determine the cost.
Claim processOffers cashless treatment and reimbursement claim process.Offers both cashless and reimbursement claim processes.

How to Choose the Right Travel Health Insurance?

To choose the right travel health insurance for your international trips, it's generally recommended to have both regular and travel health insurance.

Opt for Travel Health Insurance if:

  • You're starting a short trip or vacation, especially to another country.
  • You need protection against travel-specific financial risks, such as medical emergencies, trip interruptions, or lost passports.
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Opt For Regular Health Insurance if:

  • You are a resident of a country and require comprehensive, continuous coverage for all healthcare needs, including routine check-ups and chronic care.
  • You are seeking long-term health and financial stability through a domestic policy.
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Benefits of ACKO’s Travel Health Insurance

Travel health insurance protects you when you travel abroad. It pays for your medical bills if you fall sick or get hurt. It also helps with lost luggage, trip delays, or emergencies. You can travel with peace of mind, knowing you are covered.

BenefitDescription / Explanation
  
1. Financial ProtectionACKO covers unexpected medical and travel-related expenses abroad. So you don’t have to pay large sums out of pocket in case of illness, accident, or disruption.
2. Medical Emergency CoverageACKO pays for hospitalisation, surgeries, medicines, and doctor consultations if you fall ill or get injured while travelling.
3. Accident & Injury SupportProvides coverage for accidental injuries and, in some cases, compensation for permanent disability or accidental death.
4. Travel Disruption CompensationACKO offers reimbursement for trip cancellations, delays, missed connections, or interruptions due to emergencies such as illness or natural disasters.
5. Lost Baggage & Belongings CoverCompensates for lost, stolen, or delayed baggage, ensuring you can replace essential items during travel.
6. 24×7 Global AssistanceACKO gives you access to round-the-clock helplines that can help you locate hospitals, arrange emergency transport, or coordinate with local authorities.
7. Evacuation & RepatriationCovers emergency evacuation to the nearest medical facility and, in worst cases, repatriation of mortal remains to your home country.
8. Passport & Document Loss SupportACKO helps cover expenses for replacing lost passports or travel documents while you’re abroad.
9. Peace of Mind While TravellingYou can travel stress-free, knowing that you’re protected against unforeseen medical or travel risks in foreign countries.

Travel Health Insurance Coverage

Travel Health Insurance covers costs for doctor visits, medicines, and hospital stays. You get support for emergencies, accidents, or sudden illness. It also helps if your passport is lost or your trip is delayed. Your policy limit decides how much you can claim.

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Emergency Medical Treatment & Hospitalisation

If you get sick or injured during travel, this cover helps you. Travel medical insurance pays for hospital bills, doctor care, and medical tests. You can get treatment at approved hospitals abroad. The insurer pays or refunds based on your policy rules.

Personal Accident Cover
Personal Accident Cover

If an accident causes injury, disability, or death, travel health insurance can help. It provides a fixed amount of support to you or your family. This money can cover treatment or family needs. It offers financial safety during unexpected accidents.

Medical evacuation expenses
Medical Evacuation & Repatriation

If treatment is not available locally, you will be moved safely. The travel health insurance plan pays to be taken to the nearest suitable hospital. If needed, it covers the cost to bring you back home. It ensures quick help in serious medical emergencies.

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Emergency Dental Treatment

If you have sudden tooth pain or dental injury abroad, it helps. Basic dental care and medicines may be covered. Travel health insurance supports you in managing pain or infection. Major dental surgeries are not usually included.

Pre and post-hospitalisation expenses
Pre- and Post-Hospitalisation (if included)

International travel health insurance covers medical care before and after your hospital stay. It may include tests, medicines, and follow-up visits. Only treatments linked to the same illness are paid for. The cover is valid within the policy’s time limits.

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Add-on Benefits 

You can add extra benefits for more protection. International travel medical insurance may cover pandemic emergencies or long trip delays. Personal liability helps if you harm someone or damage property. Add-ons make your plan more useful for your travel needs.

Exclusions & Limitations of Travel Health Insurance

Some things are not covered under your Travel health insurance policy. These include pre-existing diseases, risky activities, and war. Travel against medical advice or using alcohol or drugs is also excluded. Always read your travel health policy to know what is not covered.

Pre-existing Conditions

Old or ongoing health problems are usually not covered in travel health insurance. You must share your medical history before buying the plan. Claims from past illnesses may be rejected. Some plans may allow limited coverage if declared in advance.

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Travel Against Medical Advice

If your doctor says you should not travel, please listen. If you still travel and get sick, the travel health policy may not help. Insurance only works for safe and approved travel. Always travel when you are fit and healthy.

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Intoxicants and Substance Use

If you are drunk or use drugs and face an accident, it’s excluded. Travel health insurance will not pay for loss or injury caused this way. Being under the influence affects your claim rights. Stay safe and avoid alcohol or substances while travelling.

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War, Civil Unrest, Terrorism

Injuries or losses caused by war or riots are not covered. Travel health insurance policy avoids high-risk conflict areas. Check the country’s safety alert before you travel. Your safety and security come first.

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Cosmetic & Elective Treatments

Beauty or optional medical treatments are not covered. Insurance is for emergency and necessary care only. Plastic surgery for looks is excluded from the travel health insurance plan. Only accident-related repair treatments may be allowed.

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Adventure Sports / Extreme Activities

Sports like skydiving or scuba diving are risky. They are not covered unless you buy special add-ons. Basic plans only cover normal travel activities. Always check before joining any adventure sport.

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Mental Disorders, Alternative Treatments, STDs

Normal travel health insurance plans include only medical emergencies. Ayurveda, yoga, and homoeopathy are not covered abroad. Seek approved medical care for claims to apply.

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Why Choose ACKO’s Travel Health Insurance?

Here are a few unique reasons why you must choose ACKO to buy Travel Health Insurance.

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No Medical Check-up

Get insured with ACKO instantly without the hassle of medical tests. Enjoy seamless coverage with zero paperwork or delays.

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24×7 Support & Global Network

ACKO’s access to round-the-clock assistance and a vast network of healthcare partners worldwide, wherever you travel.

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Quick Claim Settlement

With ACKO's travel health insurance, you can enjoy a smooth, fast, and transparent claim process, allowing you to focus on your recovery rather than the paperwork.

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Coverage for Pre-existing Diseases (Add-on)

Extend your travel health protection with optional coverage for pre-existing conditions. Your health history shouldn’t stop you from travelling.

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Visa-compliant & Trusted Partners

ACKO’s travel health insurance plans meet international visa requirements and are backed by globally recognised partners, ensuring worry-free travel.

How to Buy ACKO Travel Health Insurance?

Buying your ACKO Travel Health Insurance is quick and entirely online. Just follow these easy steps:

  1. Visit the ACKO Website or App
    Visit the official ACKO website or download the mobile app to start your travel insurance journey.
     
  2. Select Your Travel Destination and Dates
    Enter where you’re travelling and the duration of your trip. This helps tailor your coverage.
     
  3. Add Traveller Details
    Fill in the basic information, including all travellers' names, ages, and passport details.
     
  4. Customise Your Plan
    Select your coverage type, add-ons (such as adventure sports cover), and the desired sum insured.
     
  5. Review and Confirm
    Double-check your details, review the policy summary, and verify that everything appears correct.
     
  6. Make Payment Securely
    Pay online using your preferred mode: credit/debit card, UPI, or net banking.
     
  7. Get Instant Policy & E-mail Confirmation
    Receive your travel insurance policy instantly via email. Ready to use for visa applications or emergencies abroad.
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Documents Required to Buy and Claim Travel Health Insurance

To Buy Travel Medical Insurance

Buying ACKO Travel Health Insurance is a paper-free and straightforward process. You only need basic details such as:

  • A valid passport for each traveller
  • Travel dates and destination details
  • Contact information (email and phone number) for communication
  • In some cases, visa details may be required for compliance

To Claim Travel Health Insurance

When filing a claim during your trip, keep the following documents handy for quick processing:

  • Policy number and a copy of your insurance certificate
  • Passport and travel ticket copies for verification
  • Medical reports, bills, and prescriptions for health-related claims
  • Hospital discharge summary (if hospitalised)
  • Bank details for reimbursement (if applicable)

Claims & Settlement Process

Making a claim should be the easiest part of your trip. ACKO offers two ways to claim travel health insurance benefits: cashless settlement at network hospitals and reimbursement claims for out-of-pocket expenses. Here’s how each works:

Cashless Claim

If you’re admitted to a hospital part of ACKO’s network, you can enjoy a completely cashless experience. This means you won’t have to pay upfront for any covered treatments.

1. Find a Network Hospital: Utilise the ACKO app or website to locate a partner hospital nearby. Alternatively, contact our 24-hour helpline at 18338138772 (for the US) or 022-69635374 (for other regions).

2. Policy Verification: Present your ACKO e-card or policy number at the hospital’s insurance desk for verification.

3. Pre-authorisation: The hospital will submit a treatment request to us for approval. Upon approval, your medical treatment can commence without any upfront payment from your side.

4. Document Submission: Upload necessary documents such as your passport, travel ticket, medical reports, and bills through the ACKO app. You can also email them to our support team at [email protected] for verification.

5. Direct Settlement: We will directly settle eligible expenses with the hospital, leaving you responsible only for non-covered services.

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Reimbursement Claim

If you receive treatment at a non-network hospital or pay medical expenses upfront, you can file for reimbursement after your trip.

  1. Gather documents: Collect all original hospital bills, prescriptions, medical reports, discharge summaries, and payment receipts. Ensure you have the details of the travel medical insurance policy readily available.
  2. Inform ACKO promptly: Notify us about the treatment or incident as soon as possible via our app, website, or helpline.
  3. Submit your claim online: Log in to your ACKO account, select the relevant travel policy, and upload scanned copies of all required documents and a brief event description.
  4. Claim review and approval: Our claims team will review the documents you submitted and verify the details. If needed, we may contact you for additional information.
  5. Receive reimbursement: The eligible claim amount will be credited to your registered bank account upon approval.
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Key Factors to Choose the Best Travel Health Insurance

When selecting the best travel health insurance, consider the coverage details, your travel destination, any pre-existing medical conditions, the insurer's reputation, and the premium. The most suitable plan will offer a good balance between cost-effectiveness and adequate protection tailored to your individual travel requirements.

1. Coverage: See if the travel health insurance plan includes medical care, accidents, trip delays, and baggage loss.

2. Exclusions: Read the policy carefully to know what is not covered, like risky sports or alcohol use.

3. Hospital Network: Choose a foreign travel health insurance plan with many partner hospitals in different countries.

4. Claim Process: Check how easy it is to file a claim and how fast it gets approved.

5. Claim Ratio: A higher claim ratio means most people received payments for their claims.

Frequently Asked Questions (FAQs)

Usually no. Most travel health insurance plans don’t require a medical exam unless the policy is long-term or comprehensive.

Yes. You can purchase it at any time before your trip. Coverage begins from the policy start date.

No. Travel health insurance covers short-term emergencies abroad, whereas regular health insurance covers ongoing healthcare at home.

Generally no. Most policies exclude them, though some offer limited or emergency coverage for stable conditions.

Yes, travel medical insurance is mandatory for some visas. Schengen and a few other countries require proof of travel medical insurance for visa approval.

You can easily buy an Acko Travel health insurance policy online through the ACKO website or app. Simply enter your trip details, review the coverage options, and complete a quick digital payment; no paperwork is required.

Coverage begins on the policy start date you select, typically from the day your journey commences and ends on the date you return home, as specified in your policy document.

Yes, you can cancel your ACKO Travel Health Insurance policy before your trip begins. If your policy hasn’t started and no claims have been made, you may be eligible for a refund as per Acko’s cancellation policy.

Yes, ACKO Travel Health Insurance provides coverage for trip cancellations, interruptions, or delays due to covered reasons such as medical emergencies, severe weather, or unforeseen events. Always check your policy wording for specific inclusions.

If you face an emergency during your trip, contact ACKO’s 24/7 assistance helpline or email the claims team immediately. You’ll be guided through the process and may need to submit relevant documents such as medical bills, receipts, or reports.

 Yes. The travel health insurance policy covers loss of checked-in baggage, delayed baggage, and loss of a passport during travel. You’ll need to provide supporting documents like airline reports or police complaints while filing a claim.

 Yes, you can request an extension before your policy expires, provided it is approved. Contact ACKO’s customer support for assistance with extending your coverage period.

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Written by Shreya Sahu

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Reviewed by Tanveer Masood Author info Icon

She breathes life into destinations with her words, transforming hidden gems and dream getaways into exciting narratives. She hopes to inspire you to step out of your comfort zone and experience the world—slowly, meaningfully, and consciously!

Disclaimer: The plans, services, features, processes, and other details mentioned on this page are subject to availability and changes. Please check the applicable policy wordings before making any insurance-related decisions. Feel free to reach out to us at [email protected] for any queries.

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