What to Do If Your Policy Details Are Wrong on the Parivahan Portal?

Step 1: Visit the official Parivahan Portal website by typing in “Parivahan Portal in the search bar. 

Step 2: Click on Online Services, available at the top part of your home screen.

Step 3: From the drop-down menu, click on Vehicle Related Services.

Step 4: You will see a number of options on your screen, scroll down the options and click on Update Insurance Details to proceed to the next step.

Step 5: Now, you will have to enter some of your vehicle’s details, including registration number, the last five digits of the chassis number and a verification number shown on your screen.

Step 6: Now, click on the Go button to move to the next step.

Step 7: Once you click Go, the Parivahan System will verify your vehicle’s details and match them with the ones from their database. Ensure that the details you enter are correct and click on Confirm.

Step 8: Once they successfully verify, you will see a window. From the window, click on Choose File and select the relevant insurance documents from your device, and finally click on Upload.

Step 9: Review your uploaded details on the screen carefully. Some of the details you need to review are the policy number, the insurer’s details, and the start and end dates of your policy.

Step 10: Once you click on Confirm, the Parivahan system will process your request for update. In the meantime, you might receive a confirmation SMS or a reference number for the record. Keep this number safe for future references.

Rejection of Request: Incorrect data can result in the automatic rejection of requests by the Parivahan system or local RTO, delaying any approvals or processes linked to your vehicle.

Potential Delays: Once rejected, the process of re-uploading and verification can take weeks or even months. Generally, it may take up to 30 days for updated insurance data to reflect on the portal after submission and review.

Tax Complications: Several state transport departments use the Parivahan portal or the mParivahan app to collect road taxes. Incorrect insurance details can trigger compliance issues, leading to delays or penalties in tax payments.

Problems With NCB Accumulation: Wrong or mismatched policy details can affect the No Claim Bonus (NCB) record. If your insurance type is misrepresented, it may interrupt NCB accumulation, forcing you to start over.

Legal Issues: Inaccurate insurance information on the portal may be interpreted as having no valid insurance coverage, exposing you to legal fines or penalties during routine checks or traffic stops.