A Complete Guide to Understanding Senior Health Policy Brochures

Policy brochures can seem long and dull because they include much text and fine print. But this does not mean you should not read them carefully. These documents contain the policy terms, including what’s covered, what’s not, and how the claims will be handled. A survey found that only 60% of Indians understand their health insurance policy. Even those who understood the policy had limited knowledge of cash treatment, accident coverage, and 100% bill payment. While it doesn’t seem like a big deal, carefully reading, understanding, and comparing health insurance brochures can get you insurance policy information that is essential to select the right coverage.

Policy brochures can seem long and dull because they include much text and fine print. But this does not mean you should not read them carefully. These documents contain the policy terms, including what’s covered, what’s...
Policy brochures can seem long and dull because they include much text and...
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Why You Should Read Policy Brochures Carefully

Senior health insurance plans include much information that isn’t always obvious in the headlines or ads. Relying only on ads or marketing brochures can make you miss out on these details. This can lead to surprises. For Instance, you should know that a policy may have some pre-existing conditions or co-pay clauses. If you know how to read an insurance policy, you can have more control over it, which helps you compare insurance policies better.

Important Sections to Check in a Senior Health Policy Brochure

Here are some key sections included in a senior health policy brochure:
 

  • Prospectus: A general policy overview that consists of the key features and benefits.
  • Policy clauses: This includes specific policy clauses, such as coverage, details, exclusions, limitations, and more.
  • Customer information sheet: The customer information sheet contains all the policyholder details.
  • Excluded expenses: This section mentions all the expenses the policy does not cover.
  • Claim procedure: A step-by-step procedure to claim health insurance benefits.
  • Preventive health check-ups: Information about any preventive health check-ups offered under the policy.

How to Understand Medical Jargon in Insurance Brochures

You can understand medical jargon in insurance brochures by connecting with the insurer’s agents. Alternatively, you can look for definitions within the brochure or online glossaries. The following are the simple definitions of the medical terms that you will see in an insurance policy for senior citizens:

Premium

The amount you pay to keep the health insurance policy active. You may pay a monthly, quarterly, or annual premium based on the policy’s terms.

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Pre-existing diseases

A medical condition you already have before buying the policy. Insurers ask these conditions to apply a waiting period before covering their expenses.
 

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Waiting period

The amount of time open to obtaining the benefits. This will apply to pre-existing conditions, specific surgeries, or the policy itself. Let’s say you have osteoporosis and have chosen health insurance that covers it after a 2-year waiting period. In this case, your osteoporosis-related expenses will not be included in the benefits for the first two years.

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Sum insured

This is the total amount you can claim within a policy year. Since you are more likely to get an infection or disease due to ageing, you should opt for a high sum insured.

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Coverage or policy date

It is the date when the policy became active.
 

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Daycare procedures

Treatments or surgeries that don’t often require a 24-hour hospitalisation stay are called daycare procedures. Some examples of daycare procedures are cataract surgery, dialysis, colonoscopy, and some minor surgeries.

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Co-payment (co-pay)

A co-payment is a fixed percentage of the total expense that the policyholder must pay. Suppose your policy’s co-pay clause says you must pay 20%, and the insurer will pay 80%. In the present case, an insured amount of ₹1 lakh is ideal, and you pay 20% of medical expenses, that is ₹20,000, and the rest of ₹80,000 to the insurance company.

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Domiciliary hospitalisation

This refers to treatment or care done at home instead of a hospital. Not all health insurance policies for senior citizens have this feature, so you should confirm it before taking one. Additionally, you will need a certificate from your physician stating that domiciliary hospitalisation is necessary to be eligible for this benefit.

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Network hospital

This is a network of hospitals tied up with an insurer to offer cashless benefits. It is advised to choose an insurer with a larger network, as it offers the convenience of getting treatment at multiple hospitals without paying upfront.
 

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Cashless facility

A cashless facility is a type of reimbursement procedure in which the insured can get treated at a network hospital without paying upfront.

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Reimbursement claim

This is the other type of reimbursement procedure, where you must pay the bills upfront and raise a claim to get the money back.
 

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Sub-limit

A sub-limit refers to restrictions on the total amount claimed for certain procedures. For instance, consider that your policy has a sub-limit on heart surgery. Now, suppose heart surgery costs ₹2 lakh, the sub-limit cap on heart surgery in your policy is ₹1.5 lakh, and the sum assured is ₹5 lakh. In this scenario, your coverage for heart surgery will be capped at ₹1.5 lakh. Thus, despite having a sum assured of ₹5 lakh, you will have to pay an additional ₹50,000 for the heart surgery.

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Exclusions

These are the medical conditions or treatments not covered by the policy.

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Deductibles

This represents the part of the expenditure that is paid out of the pocket. As an illustration, when the stated deductible is ₹50,000, then the insurance company will only cater to expenses incurred above the stated amount. The highest deductible will lower the premium and raise the number of out-of-pocket expenses. Conversely, choosing a lower amount increases premiums.

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Room rent capping

Room rent capping refers to a limit set on the hospital room rent per day. In simple terms, if you have a room rent cap of ₹3,500 and stay in a hospital where the charges are ₹5,000 per day, you will have to pay the extra ₹1,500.

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How to Compare Policy Brochures for Senior Health Plans Side-by-Side

When you compare health insurance policies for senior citizens side-by-side, you can clearly see the differences between different policies. This lets you choose a plan that fits your needs.

Here’s how to compare insurance policies for senior citizens:

  • Make a list of your needs: This can include anything from prescription drug coverage to hospital access to a budget.
  • Find reliable insurance providers: Once you know your requirements, create a list of providers like ACKO to meet those needs.
  • Create a comparison chart: Create a table with variables like plan name, monthly premium, deductible, co-pay, sub-limits, room rent cap, etc.
  • Look for a blend of price and value: While you should have a budget and stick to it, consider a plan that offers a good price and good services.
  • Consider online reviews: You should also consider online reviews and testimonials about a service provider.

Things to Watch Out for in Policy Brochures

Here are some things you should look out for in policy brochures:
 

  • Short and unclear descriptions
  • Hidden terms and conditions
  • Room rent caps without mentioning their impact on total claims
  • Confusing claim process
  • Unrealistic promises
  • Complex jargons
  • Unclear policy terms and benefits
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Conclusion

Learning how to read an insurance policy is essential. This is primarily true for senior citizens going through multiple policy brochures to select a health insurance plan that meets their needs. While it may not be exciting, it will help you compare mediclaim policies for senior citizens and make an informed decision.

Frequently Asked Questions

The best policy for senior citizens depends on your medical history and requirements. Look for one with a lower co-pay, minimal sub-limits, and high room rent caps.

You can create a simple table with all the factors that are deemed important for making a decision.

Co-pay and sub-limit details appear under the key features and limitations sections. However, the exact position can vary from brochure to brochure. If you cannot find the details, you can ask for more clarification before buying the policy.

Most brochures include details about coverage limits, premium amounts, benefits, co-payments, exclusions, and network hospitals.

This depends on your specific needs. For example, if you expect to use the health insurance policy frequently because of your medical condition, choosing a no co-pay plan with a higher premium may be useful.

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Written by Roocha Kanade

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Reviewed by Dr. Harshita Dahiya Author info Icon

Health Insurance content enthusiast who turns complex topics into easy, binge-worthy reads—fueled by SEO, creativity, and way too much chai! Loves juggling multiple projects, cracking impossible deadlines, and sprinkling humor into the mix. When not geeking out over digital trends, you'll find her lurking on Quora and Reddit, planning the next getaway, or passionately decoding all things health and insurance!

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