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Puducherry Traffic e-Challan Status Online

TeamAckoMar 18, 2024

India is transitioning rapidly from traditional paper-based systems to online platforms, and the traffic discipline sector is no exception. At the heart of this transition is the e-challan system, a digital solution for traffic violations. As a vehicle owner in Puducherry ,you must familiarise yourself with the puducherry e-challan system. Ignorance or oversight of traffic e-challans can lead to penalties piling up, potentially resulting in legal complications or even suspension of driving rights. This article will guide you on checking and paying your e-challan Puducherry. 

Puducherry Traffic e-Challan



Understanding Traffic e-Challans

The term e-challan refers to a digital traffic challan issued by the police for violations of traffic rules. Traffic control authorities in Puducherry have embraced technology to improve compliance with traffic rules. Using the e-challan system, they can issue challans digitally, doing away with paper challans. Offenders receive these e-challans via SMS on their registered mobile numbers, making it easier for both parties involved. The digital nature of this process ensures that there is no room for argument or negotiation at the spot of violation. 

Penalties for Traffic Rule Violations in Puducherry

Here are the penalties for some common rule violations:

Traffic Violation



Rs 1,000 

Not wearing a helmet or seatbelt

Rs 100

Using a mobile phone while driving

Rs. 1,000

Jumping red signals

Rs 100

Minor driving

Rs 500

Driving without a licence

Rs 500 and/or imprisonment

Driving without insurance

Rs 1,000 and/or imprisonment

Disclaimer: The above-mentioned fines and its conditions are subject to change at the discretion of the governing authorities.

A puducherry e-challan is indicative of a traffic rule violation, which can impact your insurance claim history and, in turn, your auto insurance premiums. When you apply for vehicle insurance or renew your policy, the insurer considers your driving history, among other factors. 

Any violations marked by an e-challan puducherry could imply that you are a high-risk driver, leading to higher insurance premiums. In the case of ACKO’s customised plans, such factors are leveraged to create best car insurance in India that meet your unique needs. On the bright side, a clean driving record - free from any e-challans - can help you maintain lower insurance premiums.

Checking Your e-Challan Status

Here are some useful ways to check your e-challan status in Puducherry:

Through ACKO App

1. Click here to download the ACKO app from Google Play Store or App Store.

2. Log in using your registered mobile number or email ID.

3. Once logged in, click  'RTO Info' available in the menu.

4. Under 'RTO Info', select 'e-challan status'.

5. Input your vehicle registration number in the designated field and tap on 'Search'.

6. The next page will display all pending and paid challans against your vehicle.

Through ACKO Website


1. On the right hand side, you will find a challan widget.

2. Enter your car number.

3. Click on ‘Check Challan’ to know the status of your Puducherry  e-challan. 


1. Locate the ‘Check Challan’ button at the bottom of this article.

2. Click the button and enter your car number.

3. Check your police e-challan status seamlessly. 

Through Parivahan

1. Visit  the Parivahan website.

2. Use the "Check Challan Status" option on the homepage.

3. Fill in the on-screen CAPTCHA for verification.

4. Enter either your vehicle number or your e-challan number.

5. Your Puducherry e-challan status will be displayed.

Paying Your Puducherry e-Challan

Here's a step-by-step guide on how you can pay your challan:

On Parivahan Website

1. Visit Parivahan's official website and choose 'Check Challan Status' from the dropdown menu under 'Online Services'.

2. Enter your vehicle number or challan number.

3. After verifying your details, you will see pending e-challans against your vehicle.

4. Choose the challan you wish to pay and proceed to make an online payment.

Tamil Nadu Transport And Road Safety Website

1. Visit the Tamil Nadu Transport Department’s official website.

2. Click 'e-Payment' and ‘e-Challan Payment’.

3. Enter your driving licence number, vehicle registration number or challan number

4. Click' Get Challan Details' to find any pending challans.

How to Register a Complaint Against an e-Challan

The police e-challan system provides a straightforward way for you to raise a complaint.

Step 1: Visit the official website of e-challan.

Step 2: Click on ‘Complaint’ and you will be redirected to the grievance page. 

Step 3: Fill in the necessary details such as your name, email address, mobile number, vehicle number and a brief description of your complaint.

Step 4: Upload an image of the disputed e-challan.

Step 5: After filling in all the details, click on submit.

Safety Rules to Avoid e-Challans

Here are some common rules:

1. Following traffic signals is mandatory. 

2. Puducherry's roads have designated speed limits that are clearly signposted. 

3. Use helmets for two-wheelers, and seat belts for cars.

4. There is zero tolerance for driving under the influence of alcohol or drugs. 

5. Use of mobile phones when at the wheel is prohibited.

6. Stick to your lane and ensure proper use of indicators when changing lanes or making turns.

7. Always carry your driving licence, vehicle registration, insurance papers and pollution under control certificate.

8. Carry only the specified number of passengers for which they have been designed.

9. Ensure your vehicle’s headlights, tail lights, brake lights, and indicators are functioning properly.

10.Respect pedestrian rights at crossings and intersections.


Being savvy about the e-challan process in Puducherry means knowing how to check the puducherry e-challan status online and ensuring prompt payments. Yet, unpredictable road incidents can still occur. This is where comprehensive auto insurance comes into play by offering financial cover against any damages. Ready to explore the right insurance cover for your vehicle? Visit ACKO’s website to browse through our tailor-made plans. 

Frequently Asked Questions on Puducherry Traffic e-Challan Status Online



Q1. Can challan be refunded?

The system will populate the details of the challan after entering the challan number from which refund has to be made. This will generate a refund request. The superintendent after verifying the challan details will save it and the deposit superintendent will forward it to the administrator for approval.

Q2. How can I check my traffic fine online in India?

Visit the Parivahan website and click the ‘e-challan system’. On the next page, enter your vehicle’s registration number, followed by the last 5 digits of the chassis number or engine number to get the details of your e-challan.

Q3. How long is a challan valid in India?

An e-Challan fine in India is valid for 60 days from the date of issue. 

Q4. What is challan reference number?

It is a unique identifier for financial payments directed towards taxes, fines and regulatory fees.


The information on this page is compiled from different websites and government sources, which may be updated from time to time. Please refer to the respective government websites and verify before making any RTO-related decisions.

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