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How to Pay Traffic Challan Online Via UPI?

Saumya SrivastavaNov 10, 2025

Online challan payment using UPI has become incredibly convenient as India recorded 16.58 billion financial transactions in October 2024 alone. This shows the country’s eagerness for digital payments, which offer a quick and effortless process. With the Digital India Movement, you can check e-challan to view, verify, and pay penalties through a few simple steps.

If you want to learn more about the steps to pay traffic challans online via UPI, continue reading to learn more.

Contents

Steps to Pay Traffic Challan Online Via UPI Using the ACKO App
Common Mistakes to Avoid While Paying the Traffic Challan
Final Thoughts
Frequently Asked Questions

Steps to Pay Traffic Challan Online Via UPI Using the ACKO App

Paying your traffic fines digitally is convenient, fast, and ensures transparency, especially with systems like e-challan UP. Here is a step-by-step guide to completing the process of online challan payment smoothly with the ACKO app:

Step 1: Download and Install the ACKO App

Visit the Apple App Store (iOS) or Google Play Store and download the ACKO app. Before installing, allow the required permissions to run the app.

Step 2: Register and Log In

After completing the download, register through your email ID or mobile number.

Step 3: Visit the Official E-Challan Payment Section

You will be redirected to the e-challan payment portal, which is the official website of the Ministry of Road Transport and Highways, designed for hassle-free digital challan transactions.

Step 4: Enter Required Details

On the homepage, click on the “Check Challan Status” option. Enter your challan number, vehicle number, or driving licence number to retrieve pending traffic fines. The portal will display details such as the offence, date, and amount due.

Step 5: Verify the Challan Information

Before proceeding, verify all details carefully. Ensure that the fine amount and offence description are correct during online challan payment. Any discrepancies should be reported to the concerned traffic department before making payment.

Step 6: Choose a Payment Method

Once you confirm the challan details, you will be directed to the payment gateway. Here, choose your preferred option to pay the challan via UPI.

Step 7: Complete the Payment

Open your UPI app, scan the displayed QR code, or enter the UPI ID shown on the screen. Enter your UPI PIN to confirm. Within seconds, your traffic fine payment online will be processed successfully.

Step 8: Download the Payment Receipt

After a successful challan payment process, download and save the digital receipt for future reference. You can also check the updated challan status on the same portal to ensure it reflects as ‘Paid.’

Common Mistakes to Avoid While Paying the Traffic Challan

While traffic fine payment online is easy, slight mistakes may lead to delays or even failure of such transactions. Therefore, here are the common mistakes to ensure a smooth and stress-free experience:

1. Entering Wrong Information

Wrong entry of vehicle number, challan number, or licence-related details is one of the most frequent errors. So, always verify it on the e-challan payment portal before proceeding. An incorrect entry during online challan payment may lead to paying someone else’s fine or result in failure of verification.

2. Ignoring Pending or Duplicate Challans

Some people pay one challan and leave others. Therefore, it is very important to check whether there are more pending challans on your vehicle number. The portal lists all unpaid fines; you can settle them together to avoid any future penalties or licence complications.

3. Using an Inactive or Unverified UPI ID

Your UPI account should be active and linked to a valid bank account before you pay a challan via UPI. Payments from unverified UPI IDs often fail, and refunds can take several days to process.

4. Not Checking Payment Confirmation

Many users close the browser immediately after making a payment. Hence, always wait for confirmation on-screen or via email/SMS. Also, save the online receipt of the traffic fine

payment for proof in case discrepancies arise later.

5. Paying through Unofficial Websites or Apps

Fraudulent portals often design sites that resemble government websites. Ensure that the URL starts with ‘https://’ and is from a trusted domain like “parivahan.gov.in.” Refrain from using middleman portals promising to assist in faster clearances, yet charge service charges for no reason.

Final Thoughts

Completing your online challan payment via UPI is one of the most convenient ways to handle traffic fines responsibly. The process saves time, reduces paperwork, and supports India’s shift toward digital governance. Therefore, by following the correct steps and avoiding common errors, drivers can ensure smooth, secure, and transparent compliance with traffic regulations.

Handle your fines and insurance in one place. Skip queues, keep driving legally, pay challans online and manage your motor insurance easily with ACKO.

Frequently Asked Questions

Is there any extra charge for paying a traffic challan online via UPI?

No, there are no additional charges when you pay through UPI apps. However, some state portals may include a minimal convenience fee depending on their payment gateway policies.

Can I pay a challan issued in another state through the same portal?

Yes, the national e-challan portal supports challans issued across most states in India. If your state’s traffic department is integrated with the system, you can view and pay the challan online regardless of where the violation occurred.

Will I receive proof after completing the UPI payment for the challan?

Yes, once the transaction is successful, you will receive a digital payment receipt on the portal. You can download it or take a screenshot for future reference.