Third party
Immediately get in touch with your insurer if you
cause damage to the third party. In case, another vehicle causes damage to your
car or property, note the details of the car owner and their insurer. In case
of a major accident, the Claims Tribunal will decide the compensation to be paid.
Own-damage
When you have a comprehensive car insurance policy
and your car gets damaged, you need to get in touch with your insurer as soon as
possible. One week is the ideal time within which you need to inform your insurer
about the damage.A surveyor will be assigned to examine your damaged
vehicle. The surveyor will ascertain the reason and the extent of the loss after
which your insurer will send an approval/rejection of the claim.Meanwhile, you can take the car to the garage for
repair or ask your insurer to do so. If your claim is approved, you will be paid
or compensated for the loss.
Theft
If your car is stolen, the first thing you must do is,
inform your insurer and the police. You will have to submit documents such as the
copy of your car’s registration certificate, your driving license, FIR from the
police, etc. Some insurers also ask for the car keys.If the police cannot locate the car within a reasonable
time period, it issues a on-traceable certificate. It allows your insurer to proceed
towards the settlement of your claim.The insurer will then pay you the current market price
of the car. If you have taken the Return to Invoice cover, then the amount will be
equal to the car’s purchase value.