Understanding the Steps to Check HDFC FASTag Balance

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Get real-time low balance alerts

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Recharge quickly in just one tap

The simplest way to check your HDFC FASTag balance is by giving a missed call on HDFC Fastag customer care number 1800-120-1243. Apart from that, you can also check balance using ACKO’s website or app, HDFC Bank’s online portal as well as via SMS. 

Moving forward in this blog, you will know how to check the HDFC FASTag balance online and the various mediums through which you can do it.

Guide to Check HDFC Fastag Balance Using ACKO

If you are looking for a convenient way to check your HDFC Bank FASTag balance, you can do so through the website or app or ACKO. Here are the steps:

1. Using ACKO Website

You can check your HDFC FASTag balance quickly by finding the FASTag widget, entering your phone number and car registration number, and then verifying using the OTP.

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2. Using ACKO App

Download the app from App Store or Playstore. Then go to the 'Discover' tab, click on 'Recharge FASTag', enter your vehicle registration number, choose HDFC as the FASTag provider, and check the balance.

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Steps to Check HDFC FASTag Balance Through Bank Portal

Here are the steps to know how to check HDFC FASTag balance through your FASTag issuing bank’s website.
 

  • Step 1: Visit the HDFC Bank official website and log in to your online banking account using valid credentials such as your Customer ID or MPIN.
     
  • Step 2: Navigate to the FASTag section and click on Check Balance.
     
  • Step 3: Your available balance in your FASTag account will show on your screen.
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3 Other Ways to Check HDFC FASTag Balance

Below are some other ways how you can check the FASTag balance of your HDFC account:
 

1. Looking for Recent FASTag SMS

Every time you go through a toll plaza, your tax amount automatically pays via radio signals on your tag, and you receive an SMS comprising information about the deducted amount and remaining balance in your account. Hence, your most recent FASTag SMS will have the value of your current FASTag wallet balance.

2. Checking via email

Similar to the SMS system, you receive an email in your registered email ID containing information about your tax amount and available balance. Hence, you can check HDFC FASTag wallet balance via email by just scrolling down the list and finding the most recent mail from HDFC FASTag to check your balance.

3. Contact Customer Support

You can call the HDFC Bank toll-free number (1800-120-1243) or give a missed call at +91 7208053999 to enquire about your FASTag balance. Make sure you have some necessary documents, such as your Vehicle Registration Number, registered mobile number with an active phone, etc.

Final Thoughts

It is important to know how to check HDFC FASTag balance if you have issued your FASTag from HDFC Bank. This lets you know your FASTag wallet balance and recharge it from time to time. While traditional methods like SMS, email, and bank portals are effective, platforms like ACKO add an extra layer of convenience by helping you check your balance efficiently.

Frequently Asked Questions

The HDFC Bank may charge a convenience fee of up to 2% every time you pay a toll tax. The rate may vary depending on your toll transaction amount.

You can check your FASTag balance via your vehicle registration number online if you check it through your issuing bank’s official website or app.
 

No, you cannot withdraw the balance amount. However, in the event of a FASTag account closure, you will receive your refund within 7 to 10 working days.

You will need your Customer ID or MPIN and registered mobile number to access the FASTag balance online.

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Written by Saumya Srivastava

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Reviewed by Lokesh Shetty Author info Icon

A professional writer who loves delivering content that resonates, educates, and keeps readers engaged, making the often complex world of insurance more approachable and enjoyable. Beyond the pen, she is a passionate foodie at heart who believes in savoring life’s flavors in all aspects, whether it's a new dish or a well-crafted sentence.

Understanding the Steps to Check HDFC FASTag Balance