How to Know If Your FASTag Is Active?

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How to Know If Your FASTag Is Active?

Wondering whether your FASTag is active or not? This small detail can make all the difference when you're approaching a toll plaza. An inactive or non-functional tag can lead to delays, penalties, or even double toll charges. Thankfully, checking FASTag status is easy once you know where to look. Let's get to know more about it in this blog

How Long Does It Take to Activate a FASTag After Purchase

If you have just purchased your FASTag, it may take up to 24 to 48 hours to activate, depending on the issuing bank or provider. Delays may happen if KYC documents are incomplete or if the payment has not gone through properly. Until activation is confirmed, your tag may not work at toll plazas.

Signs That Your FASTag Is Active

Want to know if your FASTag is active? Here is what you need to know:

Automatic toll deductions: The tag scans successfully, and the toll fee gets deducted without interruption.
SMS alerts: You receive SMS notifications after each toll transaction, confirming the payment.
Recharge confirmation messages: Any wallet or bank recharge reflects immediately, with confirmation alerts.
Green signal at plazas: No objections from toll operators and smooth passage at FASTag lanes

How to Check If Your FASTag Is Active

Listed below are the different ways to check if FASTag is active:

1. NHAI FASTag Portal

You can log in using your registered mobile number and view your tag status under your profile. An ‘Active’ label usually appears next to your FASTag ID.

2. Bank or Wallet App

If your FASTag was issued by a bank or digital wallet, check their app for FASTag services. Most apps show tag status, balance, and recent activity.

3. SMS Notifications

Active FASTags send SMS alerts for each toll deduction and recharge. No recent messages? That could mean the tag is inactive or the balance is low.

4. Customer Care or Helpline

Call the issuing bank’s FASTag helpline or NHAI’s toll-free number 1033 and share your vehicle number or tag ID to know the current status.

5. Check with Toll Plaza Operator

In case you are unsure while travelling, toll staff may scan your FASTag and let you know whether it is active or not.

What an Active FASTag Looks Like in Use?

An active FASTag typically functions without interruptions at toll plazas. When your vehicle crosses the toll, a short beep is heard, and the barrier lifts automatically. You will also receive an SMS alert showing the toll deduction and your updated balance. If there’s no alert or deduction, the tag may not be active yet.

Does an Active FASTag Guarantee Smooth Travel?

Even if your FASTag is technically active, issues can still arise. A low wallet balance, a mismatch in vehicle details, or expired KYC may cause problems during toll payments. It's important not just to check if the tag is active, but also to ensure your account is up to date and topped up.

Frequently Asked Questions (FAQs)

Written by Saumya Srivastava

10k Linkedin Followers

Reviewed by Lokesh Shetty

A professional writer who loves delivering content that resonates, educates, and keeps readers engaged, making the often complex world of insurance more approachable and enjoyable. Beyond the pen, she is a passionate foodie at heart who believes in savoring life’s flavors in all aspects, whether it's a new dish or a well-crafted sentence.