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Everything you should know about a Best Life Insurance Company

Discover the top life insurance companies offering competitive rates and coverage options. Secure your family's financial future today.


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When it comes to safeguarding your loved ones, purchasing a life insurance policy is a smart choice. However, with numerous life insurance companies in the market, selecting the right one can take time and effort. That's where we can help! In this article, we'll provide you with all the essential information you need to know about a life insurance company.

Things to consider while choosing a Life Insurance company
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It is advised to compare the options before investing in a life insurance plan to ensure hassle-free settlement and the maximum possible benefits for your family in your absence. The most important factors to be considered in a Life Insurance company are as follows.

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Before investing in a company, make sure to check its licence. All companies are licensed for different regions and states. It is important to check that the company you are investing in has a valid licence for the state you are living in. You can find the licence details of all the insurance companies in India on the official website of the Insurance Regulatory and Development Authority of India (IRDAI).

Financial strength
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While investing in something for financial security, it is important to check the financial strength of the company. You can check the financial strength of different companies by checking the ratings of the companies by independent rating agencies.

Claim Settlement Ratio (CSR)
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Claim settlement ratio is the percentage of the total claims that the insurance company has received upon the number of claims settled. It is an indicator of the credibility and reliability of the insurance company. It is believed that the higher the CSR of a company, the higher its reliability. The CSR of different companies can be checked on the official website of the IRDAI.

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While selecting the insurance company, do not look at the number of benefits they are offering; instead, carefully look at the benefits that are useful to you. You can browse through different plans offered by the insurance company and choose the one that best suits your requirements.

Premium amount
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As discussed above, always check the benefits and coverage that are offered. Some companies will offer a plan with a lower premium value, but the benefits covered might be insufficient. Choose an option that provides maximum coverage at a reasonable rate.

Settlement process and customer support
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It is important to know about the claim settlement process of the company, including the time taken to complete the settlement. In addition, make sure to check if they offer 24*7 customer care support.

Digital capabilities
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The rapid digital transformation of the world after the COVID-19 pandemic has made every process of life easier and quicker. We need to look out for options that will help us complete our insurance process, from buying a plan to claim settlement, paperless and quick. Understanding the need, a few companies are now offering their products and services online. Choosing a digital-insurer could make things easy.

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The real-time reviews of a Life Insurance company will tell you a lot more about the reputation of the company. Do thorough research and read about the different experiences and situations of the customers and how the company dealt with them. You can find user reviews of the company’s social media pages

How does an insurance company work?
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Insurance companies basically work by evaluating and managing risks. The companies assess different risks and charge premiums to cover such risks. They pool the risk from payers and distribute it among larger portfolios.

Most companies charge premiums in return for the insurance coverage and then invest these premiums into interest-generating assets. However, the revenue generation model is different for property insurance companies, health insurance companies, and financial guarantors. 

The risks are evaluated based on different factors through different questions the company will ask you while buying an insurance policy. Based on this risk evaluation, the company will quote a premium for you. Insurance companies are able to pay for the damages, which are much more than your premium, because they work on a shared risk principle, i.e. many customers will pay premiums for the same risk.

How does turnaround time impact the reputation of an insurer?
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The turnaround time is the time between the submission of a request and the response received. So, an insurance business must have a quick turnaround time (QTAT) to thrive. This makes the proverb “time is money” truly applicable in the insurance business.

Longer TATs can hinder the growth of an insurance business. 

Longer TATs in the insurance business might be caused by the smaller workforce, which increases the burden on the staff, the inability to use the latest technology to its maximum potential, or the outdated systems. Regardless of the reason for the longer TAT, the insurance business has to pay a high cost for this as they will have to pay for the overtime of their employees, the recruitment and training process, invest in technologies, and schedule additional meetings for operational improvement. Longer TATs can affect both open and active insurance cases, which becomes a backlog burden with time.

Why is Life Insurance important?
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It is very important to get your life insured. However, it is even more important to first understand the process of insurance. It is our responsibility to secure the lives and financial needs of our family members. Before investing in any insurance plans, you should always do thorough research, considering the important factors discussed above. The digital transformation has made it easier to compare companies online. 

Remember to compare the premiums, coverage, benefits, and CSR of the insurance companies. It is also important to be aware of and learn about the complete procedure, from buying the plan to the settlement process. In addition, it is also important to inform your family about the financial services you have invested in and tell them how they can reach out for financial help in times of emergency. After checking everything, select the best plan for you and your family.

Frequently Asked Questions (FAQs)
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Here are some answers to the common questions related to the life insurance company.


What is meant by premium?

A premium is the periodical (monthly, biannual, or annual) amount that the policyholder has to pay to the insurance company.

What are TPAs?

Third-party Administrators (TPAs), as the name suggests, are the third-party organisations that act as intermediaries between the policyholder and the insurance company. TPAs help in the easy claim settlement process.

What are network hospitals?

The hospitals that have tie-ups with either the concerned TPA or to the insurance company directly are referred to as network hospitals. As per the policy terms, if the insurer is hospitalised in one of the network hospitals, they can avail cashless services.

Is it necessary to make payment through agents?

No, it is not necessary to make payment through agents. You can directly pay your premiums using the insurer’s digital services.

What is IRDAI?

The Insurance Regulatory and Development Authority of India (IRDAI) is a statutory body, formed under Insurance Regulatory and Development Authority Act, 1999 for overall supervision and development of the insurance sector.

Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on industry experience and several secondary sources on the internet, and is subject to changes.