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Pay Traffic Fines & Check E-Challan Online in Kolkata

Team AckoFeb 24, 2023

Imagine you drive around Kolkata and get pulled over by the police. Do traffic fines stress you out so much that you start sweating as soon as the police officer writes down your licence plate number?

Don't worry. With the enhanced digital infrastructure of Kolkata, you can now pay traffic fines or check your e-challan online. You no longer have to waste time going to the police station or relying on snail mail to send payments.

In this article, we will show you how to pay traffic fines & check e-challan online within minutes while still in Kolkata! All you have to do is follow the instructions and complete all of the necessary steps.




What is e-challan?

e-challan is an incredibly useful service provided by Kolkata traffic police department to help drivers in the city pay fines without hassle. It's a web-based system that provides access to detailed information regarding the status of your challans, payment invoices and history of payments within minutes.

It's designed to make it easier for law abiding citizens so they won't miss out on any traffic violations that resulted in fines. Drivers can easily identify where they may have violated a rule, and will receive notifications when their fines are due. The e-challan system provides an efficient way of paying these fines and tracking the progress of payments with just a few clicks.

How does e-challan Work?

In Kolkata, the e-challan system works to ensure that people follow traffic rules and regulations. A challan is issued to the motor vehicle driver who violates traffic rules, and the payment of this challan can be done either online or offline. The Traffic Police use a digital system to issue these e-challans, and an officer can send it directly to the offender's mobile phone. The e-challan system also provides a penalty for those who violate the traffic rules, thus encouraging them to follow the laws in order to avoid any penalties. The e-challan system has been introduced as an effort to make people aware of the traffic laws, so that they follow them each time they are on the road, whether or not there are any Traffic Police present.

Check the status of your e-challan

Checking the status of an e-challan in Kolkata is easy.

  • The Transport Department's official website has efficient and simple steps to help you find all the necessary details.

  • Simply enter the vehicle registration number, challan number and captcha code on the site's main menu and click 'Get Details'.

  • You'll immediately obtain all relevant information regarding your fine.

No more worries or waiting for days or weeks for an answer. Now, in just a few clicks, citizens can keep track of their traffic fines at all times.

This system not only simplifies compliance with traffic regulations but also eliminates bureaucratic hassle. With this seamless and intuitive approach, it's easier than ever before to stay up to date with traffic rules in Kolkata.

Through the ACKO app

ACKO's mobile application makes it incredibly easy for you to quickly check your vehicle fines in Kolkata online. All you need to do is:

  • Install the ACKO smartphone app from either the App Store or Play Store.

  • Log in to the app, and click on “RTO info”.

  • Then click on “e-challan status”.

  • After that, simply enter your vehicle registration number and hit the search button to view your pending and paid challans against your vehicle!

It's incredibly convenient, making it easier than ever before for you to check the e-challan status with just a few taps on your phone.

Pay e-challan online in Kolkata

West Bengal Traffic Police's official website

  • Visit the homepage and click on “Pay GRIPS fines online.”

  • Enter information such as name, address, vehicle number, name of the company, police station, section, compounding officer name, compound slip number, issue date, payment method and amount to be paid into the required fields.

  • Once you have correctly entered all of your details select “Pay Now” to submit your payment and complete your transaction.

Finding what you need is painless with precise navigation from within the website. The organised menu helps guide users swiftly through the requisite steps by which they can pay any applicable fines.

The Official Website of Kolkata Traffic Police

Navigating the West Bengal Traffic Police official website can be a straightforward process.

  • As you click on the “Make a Payment Online” option, you'll be prompted to fill in your vehicle details, chassis number, email address and phone number.

  • Once done, hit “Get OTP” and enter the authentication code that is sent to your registered mobile number. With that accomplished, your e-challan information will be readily available for payment.

  • Choose a case, provide payment info and complete the transaction with full confidence. The process is short and swift so it won't take long before you're back to what matters most - driving safely and risk-free!

Using Paytm

Paying a fine shouldn't be a burden. With the convenience of technology, Paytm's e-challan app helps you quickly and easily pay your e-challan online in no time.

  • To get started, open the Paytm app on your phone and click on “Recharge and Pay Bills”.

  • Scroll down until you see “Challan” and then select it.

  • Enter the necessary information like the Challan ID or Number, Vehicle Number and other details asked for.

  • Then click “Proceed” to find out how much the payment is.

  • Next, choose from various payment methods such as credit card, debit card, Paytm wallet, UPI and Net Banking for making your payments.

  • Once you finish with your payment process, you will get an instant acknowledgement message.

Simply follow these steps to pay any traffic fines with ease using Paytm's e-challan app!

On the Paytm site

  • Go to the Paytm website and look for the page called "Challan Bill Payment."

  • Pick the option labelled "Traffic Authority."

  • Input your Challan ID/Number, car number, and any pertinent data.

  • Click "Proceed" to see how much the fine is.

  • Choose your preferred payment method from credit card, debit card, Paytm wallet, Paytm postpaid, UPI, and Net Banking.

  • Once you've paid, you'll get an email about it.

How to Pay Offline for e-challan

  • Beginning with the first step – visiting the traffic police headquarters to pay a duplicate fine –as soon as you enter, look for an officer who carries an e-challan payment swiping machine.

  • You must provide details like vehicle number and e-challan number to pay the challan fine in cash.

  • If this isn't your preferred way, you have other choices, such as sending a Demand Draft or Pay Order by courier and Money Order to Kolkata Traffic Police headquarters. All of this negates any long waiting times at police stations.

Validity of e-challan

When it comes to paying traffic fines online in Kolkata, the validity of your e-challan is incredibly important. The e-challan must be paid within 60 days of its issuance, or you might end up facing extra penalties and charges.

That's why it's essential to pay your e-challan as soon as possible. If you don't pay the fine after 60 days of its issuance, a Traffic Police Officer may visit your registered address. In the event that no one is home, they may summon you to court for an appearance or risk having your licence cancelled or suspended.

So ensure that when you receive an e-challan, note its validity period and act quickly to avoid any nasty consequences.


Paying traffic fines and checking e-challans online in Kolkata is incredibly easy and efficient. No more long lines at the police station - you can get everything done from the comfort of your own home! The process takes just a few minutes, and all that you need to do is go on the website, select the appropriate form, fill out all the information and make your payment. So if ever you find yourself with a traffic ticket in Kolkata, no need to worry - remember that paying fines and checking e-challan online will be quick and convenient!


Here are some answer to the following questions regarding to the e-challan in Kolkata.


What happens if I don't pay an over-speeding challan in Kolkata?

If you don't pay your over-speeding challan in Kolkata or any other Indian state, there could be serious consequences to face. A police constable may try to collect the unpaid amount from your registered address. If this fails and is left unattended to, a summon notice will be sent out requiring your presence before a court of law to explain why the payment wasn't made.

How to complain against the wrong traffic e-challan?

Do you have an e-challan that you believe was wrongfully issued? If so, the Ministry of Road Transport and Highways has provided people with a system to file a complaint against it. Here are the steps to take:

Step 1: Visit the e-challan Digital Traffic/Transport Enforcement Solution website at

Step 2: Click on 'Grievance System' from the webpage. You can also access this page directly through the link

Step 3: Log into your account by entering your name, contact number and challan number (received on mobile).

Step 4: Upload proof of your complaint about the e-challan and accurately fill in the Captcha code when prompted.

Step 5: Submit the form and wait for an evaluation from the traffic police department.

These are all of the steps necessary to properly file a complaint against an erroneous traffic e-challan in Kolkata.

Which app is used to check e-challan in Kolkata?

You can use Paytm, ACKO app, and Park+ app to view and check or pay traffic fines online. With these apps, you can easily review any fines that have been registered against your vehicle number, check the status of your fine payments, and find out if there are any pending fines that need to be processed. With these apps at your disposal, you never have to worry about missing an important payment deadline ever again.

Can normal police cut challan in Kolkata?

Kolkata residents who want to pay traffic fines or check their e- challan online can typically only do so if the ticket was issued by a Traffic Police officer. This is because normal police personnel are not allowed to issue challans, and it has to be done by a head constable or someone of higher post.

Can Kolkata police issue challan for not wearing a helmet?

Kolkata police can issue a challan if you are caught not wearing a helmet. This is because it is the top priority of the police in Kolkata to ensure everyone's safety, which is why they make sure individuals wear helmets when riding or driving vehicles. The penalty for not following this rule is Rs. 1000 plus a three-month suspension of your licence.

What information does an e-challan contain?

When committing a traffic violation in Kolkata, you'll be presented with an e-challan containing various important details. This includes the type of violation and place of occurrence, as well as when it happened. Additionally, you'll find your vehicle number and a photograph taken at the time of the violation included. It also includes information like your name, address and instructions for paying the fine online or at any designated bank branches. On top of that, additional penalties due to multiple violations will most likely also be noted on your e-challan.

What documents are required while driving a car in Kolkata?

If you are driving a car in Kolkata, it's essential that you have certain documents at all times. These include your vehicle's valid Registration Certificate, Car Insurance Certificate, Driver's Driving Licence, and Pollution Under Control (PUC) Certificate. Having these documents on hand is not only important for safety but also for convenience when travelling around the state.

Thus, to be fully legal while driving a car in Kolkata, make sure to have up-to-date versions of each of these essential documents. This will ensure easy access when needed, and keep you safe and avoid any unnecessary fines or punishments!

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Disclaimer: The information mentioned on this page is sourced from government websites and different online sources. They are subject to change as per government rules and regulations.


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