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Revealed: Answers to 10 Embarrassing Car Insurance Questions

Team AckoJan 17, 2024

Purchasing car insurance can be confusing, especially if you are insuring your car for the first time. Although there is a lot of information available on the internet, and the insurance company’s customer care executives are there to help you out, though you might feel embarrassed to ask some questions.


Listed below are answers to 10 questions that you might be embarrassed to ask about car insurance.



Is car insurance compulsory?

The Motor Vehicles Act, 1988 makes it mandatory to purchase car insurance if you want to drive your car in India. Failing to do so will result in penalties. It is compulsory to at least purchase a Third-party Liability Car Insurance Policy. However, it is suggested to go for a Comprehensive Car Insurance policy.

Will I get my money back if my car is not involved in an accident?

No, you will not receive your money back if your car is not involved in an accident. However, insurance companies provide a discount (NCB) while processing renewal of car insurance policy for every consecutive claim-free year.

I lost my policy document. Will I have to purchase the policy again?

If your policy is active, you can get in touch with your insurer for a copy. Usually, the soft copy of the car insurance policy is sent to your registered email id after purchasing the policy.

I don’t want the car insurance provided by my dealer, what are my options?

It is not compulsory to purchase car insurance from your car dealer. You can purchase it directly from the insurance company’s website.

Can I only purchase add-on covers?

No, you cannot purchase just the add-on covers as they are not standalone products. Add-ons are additional covers that can be purchased along with a Comprehensive Car Insurance policy.

I forgot to renew my car insurance policy. Will I be penalized for driving?

Yes, car insurance if expired is no good. It will mean that you are driving without insurance and can be penalized.

Do I need to specify that I have a commercial vehicle while insuring it?

Yes. Although the process of insuring a commercial vehicle is similar, it needs to be specified while getting the car insured. Insuring commercial vehicles is a different vertical altogether.

Also, read: Vehicle Scrappage Policy in India

I have three cars. Will one insurance policy cover all three cars?

No, you will have to purchase three different insurance policies. One for each car. Three cars cannot be bundled under one policy.

Is car insurance valid in a different Indian state?

Yes, car insurance is valid across India. However, if you plan to shift permanently to a different Indian state, you will have to follow the process stipulated by the relevant Regional Transport Office (RTO) and inform your insurance company.

How can I switch my insurance provider?

You can switch your car insurance provider by simply getting your car insurance renewed from your preferred insurance company. You can renew your car insurance before its expiry as well. Nowadays, it is extremely easy to renew or purchase a car insurance policy online.

Get Your Doubts Cleared

If you have any specific doubts, email us at [email protected] and we will clear them out for you. Make an informed choice. Drive safely and stay insured.

Also, read: 9 things you probably may not know about car insurance

Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on industry experience and several secondary sources on the internet; and is subject to changes. Please go through the applicable policy wordings for updated ACKO-centric content and before making any insurance-related decisions.

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