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Duplicate Bike Insurance Copy Online – Steps, Action Items

Team AckoJan 17, 2024

Before heading out on the road, ensure you have your driving license, bike’s Registration Certificate (RC), and your bike insurance policy document. A two-wheeler insurance policy document can be either digital or a physical copy. In case you have lost the physical document and want to know how to get your duplicate bike insurance copy online, read ahead to learn about the steps and actions items.




How to obtain a duplicate bike insurance copy?

The process to get a copy of your bike insurance is not complicated, notably if you have purchased the policy through a digital-insurance company such as ACKO. You can read ahead about the process to obtain a duplicate copy of the bike insurance policy through the traditional or offline method and online method.

Steps to get your lost bike insurance policy offline

Here are the steps to get a duplicate insurance policy document through offline mode. The process may differ depending on the respective insurance company’s standard operating procedures.

1. Inform your insurer

The first step is to inform your insurer (in this case, ACKO) either by calling or writing an email. It is important to inform your insurer about the loss of your policy document, and you need a duplicate copy of the policy.

2. File a First Information Report (FIR)

Some insurers may insist on an FIR before issuing a duplicate bike insurance policy document to you. Hence, visit the local police station to file the FIR about the loss of the document.

3. Place an advertisement in the newspaper

Some traditional insurers may insist you post an advertisement of the loss of your policy document in the local newspaper. You have to specify your name and contact number and that if anyone finds your policy document to get in touch with you.

4. Sign an indemnity bond

As the last step, you have to sign an indemnity bond on a non-judicial stamp paper. You have to mention the policy details, such as the number and policyholder’s name. It may also require the signatures of two witnesses. The bond declares that any false representation shall be your sole responsibility.

Upon completion of the above steps, your insurer will begin the process of issuing a duplicate two-wheeler insurance policy.

Steps to get your lost bike insurance policy online

The digitalisation of insurance transactions has made it easier and effortless to process most insurance-related activities. Getting your lost duplicate two-wheeler insurance online is faster and can be issued instantly. Here are the steps you need to follow for bike insurance copy download via our website or app.

  • Step 1: Log in to your ACKO account via our mobile app or website.

  • Step 2: Select the policy against your bike and click on download.

You can download bike insurance copy if you wish to hold a physical policy document. Soft or digital insurance policies are accepted in India if they are stored in a government-support app. DigiLocker is an app that lets you store government-issued documents and is accepted by authorised government offices and agencies.

Steps to apply for a new bike insurance policy online

If you are searching for a robust, affordable and broad insurance plan, consider buying bike insurance from ACKO. We offer a complete digital experience with online transactions. With a direct-to-customer model and zero commissions, the savings are passed on to you through low-cost bike insurance plans. Here are the steps to apply for a new bike insurance policy online.

  • Step 1: Visit our website or mobile app.

  • Step 2: Enter your bike and previous policy (if available) details.

  • Step 3: Select the plan and pay the premium to insure your bike instantly.

There is no physical paperwork required when you purchase an ACKO bike insurance policy. Once you purchase the plan, we will send the digital insurance certificate to your registered email account. You can use the same document to store it in DigiLocker so that you can produce the document whenever you have been asked to do so.

Is it mandatory to carry a hard copy of the bike insurance policy?

As per the Indian Motor Tariff, all vehicle owners must insure their vehicle to ply on public roads. Failure to do so will result in penalties of up to Rs. 2000 and/or imprisonment of 3 months. However, as per the IT Act, digital car insurance policy documents stored in DigiLocker are considered on par with physical documents. Hence, it is not required for you to carry a hard copy of the insurance policy document.

Also, read: Digilocker Bike Insurance

Tips to keep in mind

Here are some tips to help you with bike insurance.

  • Bike insurance is a mandatory document that you must possess while riding your bike on public roads.

  • Apart from the legal requirements, insurance for your bike offers security against unforeseen damages or losses with the Comprehensive Bike Insurance Policy.

  • Ensure you purchase the mandatory Third-party Bike Insurance Policy and Own Damage cover, which is available bundled with the Comprehensive Bike Insurance Policy, to ensure you are financially well-protected.

Also, read: How to Transfer Bike and Car Insurance to New Owner

FAQs about Duplicate Bike Insurance Document:

Here are some common queries about the duplicate bike insurance policy document.

How to get a hard copy of bike insurance online?


In case you need a hard copy of your bike insurance since you may have lost it or purchased the plan online, you can download the policy document from our website or mobile app. Take a printout of the document to use as a hard copy.

How can changes be made to the bike insurance policy?


Bike insurance is a legal document; hence, there shall be no false details. Failure to provide factual information can land you in unnecessary trouble. For example, your claim could be rejected. However, if there is an error in the policy document, you can get it corrected. Call our toll-free number 1800-266-2256, or you can write to us at [email protected].

What documents are required to get a duplicate bike insurance policy document online?


At ACKO, there is no paperwork involved when you request a duplicate copy of your policy document. You can call or write to us or visit our website or mobile app to access your account and your policy document.

Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on industry experience and several secondary sources on the internet; and is subject to changes. Please go through the applicable policy wordings for updated ACKO-centric content and before making any insurance-related decisions.

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