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PAN Card Status Check Online: Step-by-Step Guide 2024

Team AckoApr 30, 2024

Dial 020-27218080 and use your 15-digit acknowledgment number to check your PAN card status. This service is available every day between 7 am and 11 pm.

PAN (Permanent Account Number), is a unique identification number issued by the Income Tax Department of India. It serves as a crucial document for various financial transactions, tax purposes, and identification purposes. Once you apply for a PAN card, you may wonder about the PAN card status and how to track it.

In this comprehensive guide, we will walk you through the process of checking your PAN card status, common FAQs, and important information related to PAN cards.




Ways to Track Your PAN Application Status

There are multiple ways to track the progress of your PAN application, and we've detailed them here for your convenience.

Tracking via Telephone: One can track the status of their PAN application by reaching out to the TIN call center at 020-27218080 between 7:00 AM and 11:00 PM. All you need is your 15-digit acknowledgement number, provided at the time of your PAN application.

Utilizing WhatsApp Services: Alternatively, you can send your 15-digit acknowledgement number via WhatsApp to 8096078080 to track your PAN application.

Online Tracking: For a more straightforward approach, you can also follow your PAN application's progress online via the NSDL PAN status application. This feature is especially convenient as it allows you to monitor the status of your application from the comfort of your home or office.

Validity of a PAN Card:

A PAN card issued by the Income Tax Department is valid for a lifetime. It remains valid even if you change your address or assessing officer. However, if you need to update your details, such as your name or photograph, you must contact the authorities and provide the necessary documents.

Documents required for PAN card status check

When checking your PAN card status, it is essential to have the following documents and information readily available:

  • Acknowledgment number: This is a 15-digit unique number provided to you at the time of PAN card application.

  • Name: Enter your name exactly as mentioned in the PAN card application.

  • Date of Birth: Provide your accurate date of birth as per the application.

Make sure to double-check the accuracy of the details to obtain the correct PAN card status.

Checking PAN Application Status Based on Acknowledgement Number

Your acknowledgement number is a unique identifier provided when you apply for a PAN card. Depending on where you have applied for your PAN card—NSDL or UTIITSL—you can check your application status on the respective website.

How to Check PAN Card Status with PAN or Coupon Number on UTI Website:

  1. Visit the UTIITSL PAN Card Status Portal: Go to the official UTIITSL PAN card status portal by clicking here

  2. Enter PAN or Coupon Number: On the portal, you will find a field where you need to enter either your PAN or the coupon number provided during your PAN card application.

  3. Provide Additional Details: Enter your Date of Birth or the relevant details as requested, along with the captcha code displayed on the screen.

  4. Click Submit: After entering the required details, click on the "Submit" button.

  5. View PAN Card Status: Once you've submitted the information, the status of your PAN card application will be displayed on the screen.

Please note that it typically takes around 15 working days to receive your PAN card after your application has been submitted.

How to Check PAN Card Status on NSDL website? 

To check the PAN card status on NSDL website, follow these simple steps:

Step 1: Visit the official National Securities Depository Limited (NSDL) website.


Step 2: Choose application type as "PAN - New/Change Request" from the options list.

Step 3: Type your acknowledgment number, then enter the provided code and press "Submit". You'll see your PAN application status on the screen.

How to check PAN card status on UTIITSL website?

Step 1: Visit the official UTIITSL website

Step 2: Scroll down and Click on the “Track PAN Card” tab.

Step 3: Type in your application coupon number and birth date, then hit "Submit". The UTI website will retrieve the PAN card status based on the provided information. The status could be "Application under process," "Dispatched," "PAN card allotted," or any other relevant status.

How to Check PAN Card Status without an Acknowledgement Number?

1. Visit the TIN-NSDL Website: Go to the official TIN-NSDL website.


2. Select Application Type: Choose "PAN – New/Change Request" in the Application Type section.

3. Use Name Option: Select the Name option to verify the PAN card status without the acknowledgment number.

4. Provide Personal Details: Fill in your Last Name, First Name, Middle Name, and Date of Birth.

5. Submit: Click the "Submit" button to obtain the PAN card status.

PAN card status through SMS

If you prefer checking the PAN status through SMS, follow these steps:

  • Open the messaging app on your mobile phone.

  • Create a new SMS.

  • Type 'NSDLPAN' (for NSDL) or 'UTIPAN' (for UTIITSL) followed by a space.

  • Enter your 15-digit acknowledgment number.

  • Send the SMS to 57575.

  • Shortly, you will receive an SMS with the status of your PAN card application.

PAN Card Payment Status:

If you've made a payment for your PAN card application using credit card, debit card, or internet banking, you can check the payment status by following these steps:

  1. Visit the UTIITSL Website: Go to the UTIITSL website

  2. Select 'PAN': Under the "Services" tab, choose "PAN."

  3. Know Status of Your Payment Transaction: Click on the option that says "Know Status of Your Credit Card / Debit card / Net banking transaction for online application."

  4. Provide Details: Enter either the transaction number from your payment receipt or the 15-digit acknowledgment number from your PAN card application.

  5. Enter Applicant's Details: Provide your name and the relevant date of birth or incorporation, as required.

  6. View Payment Status: Click on "Show Status" to view the status of your PAN card payment transaction on the screen.

Reasons for delay in PAN card status

There could be various reasons for a delay in the PAN card status. Some of the common reasons include:

  • Verification process: The Income Tax Department verifies the details provided in the PAN card application, which can take time.

  • Incomplete application: If your PAN card application is incomplete or contains errors, it may result in a delay.

  • High volume of applications: During peak periods, the processing time may increase due to a large number of applications.

  • Postal delays: If your PAN card has been dispatched by post, delays in the postal system can affect its delivery.

If you are experiencing a delay in your PAN card status, it is advisable to wait for some time before taking any action. If the delay persists, you can contact the respective authorities for further assistance.

What is e-PAN?

e-PAN refers to an electronic Permanent Account Number in the context of income tax in India. The Permanent Account Number (PAN) is a unique identification number assigned to individuals and entities for tax purposes. The introduction of an electronic version, e-PAN, signifies a digital format of the PAN card.

The e-PAN is issued by the Income Tax Department of Inditails, as individuaa, and it serves as a valid proof of identity. It simplifies the process of obtaining and verifying PAN dels can download the e-PAN in a digital format.

Benefits of e-PAN Card

  • Immediate Download:  Upon successful application and payment, you can instantly download the e-PAN card.

  • Incomplete Applications: Be cautious, as incomplete applications or unpaid fees may prevent e-PAN card download.

  • Free Downloads: Initially, you can download the e-PAN card free of charge up to three times within one month of issuance.

  • Post One Month: After one month from issuance, there is a fee of ₹8.26 (inclusive of taxes) to download the e-PAN card.

How to Check the e-PAN Card Status by Aadhaar Number?

1. Visit Income Tax e-filing Website: Go to the Income Tax e-filing website.

2. Choose "Instant e-PAN": Click the “Instant e-PAN” option under the “Quick Links” heading.

3. Check Status/Download PAN: Click “Continue” under the “Check Status/Download PAN” tab.

4. Enter Aadhaar Number: Input your 12-digit Aadhaar Number and click “Continue”.

5. OTP Verification: Enter the OTP received on your mobile and click “Continue”.

6. Status Display: The screen will display your PAN card status based on your Aadhaar Number.

Please ensure your mobile number is registered with your Aadhaar Card for OTP authentication.

How to Check e-PAN Card Status

Visit the TIN-NSDL (Protean) or UTIITSL Website: You can check your e-PAN card status on either the TIN-NSDL (Protean) or UTIITSL website if you have opted to receive an e-PAN.

Follow the PAN Card Status Tracking Process: Use the same PAN card status tracking process mentioned earlier to check the status of your e-PAN card.

Please note that you can download the e-PAN card for free up to three times within one month of PAN issuance. After one month, a fee of ₹8.26 (inclusive of taxes) will apply to download the e-PAN card.

1. Visit e-Filing Income Tax Department Page: Go to the e-Filing Income Tax Department page.

2. Choose "Link Aadhaar Status": Click the “Link Aadhaar Status” option under the “Quick Links” heading.

3. Provide Details: Enter your PAN and Aadhaar Number.

4. View Link Aadhaar Status: Click “View Link Aadhaar Status”.

5. Result Display: The PAN-Aadhaar link status will appear on the screen.

Pan Card Status Check by Coupon Number

When applying for a PAN card online, applicants receive an application coupon number for tracking. To check the status, visit either the Protean e-Gov Technologies Limited or UTI PAN websites and select the 'Track PAN status' tab. Enter the assigned application number to view the application's progress. This process ensures applicants stay informed about the status of their PAN card application, facilitating a smoother experience in obtaining this essential identification document.

Documents Needed to Check Pan Card Status

To check the status of your PAN card, you need specific document details depending on the portal used:

1. For the NSDL website, an acknowledgement number is necessary.

2. For the e-Mudra portal, you'll need the application number.

3. If using the UTIITSL portal, the application coupon number is required.

Having the correct document information ensures a smooth and efficient process for tracking the status of your application or getting the right PAN card update, regardless of the platform chosen for verification.

PAN Card NSDL Protean Helpline

For assistance regarding NSDL Protean PAN card status and issuance, you can reach out through the following contact options:

Helpline Number: Contact NSDL Protean at 080-69708080. They will provide answers to your queries and address your concerns.

Email: Send an email to [email protected], providing detailed information about your query.

These contact options ensure you receive necessary assistance regarding your PAN card status and related matters.

PAN Card UTIITSL Helpline

For inquiries about your PAN card and UTIITSL PAN card status, utilize the UTIITSL helpline with the following contact information:

Contact Numbers: 033 40802999, 033 40802999

Email: Contact [email protected]

Timings: The helpline operates from 9:00 am to 8:00 pm daily.

Contact the UTIITSL helpline through the provided phone numbers or email to seek assistance, clarifications, and solutions regarding your PAN card or UTIITSL PAN card status. The helpline is available during specified times to assist you effectively.

Wrapping up

In conclusion, tracking the PAN card status is an essential step after applying for a PAN card. It allows you to stay updated on the progress of your application and ensures a smooth and hassle-free process. Whether you choose to check the status online, through SMS, or offline methods, make sure to have the necessary details and documents readily available.

In case of any delays or issues, do not hesitate to reach out to the respective authorities for assistance. Remember, patience is key during the application process, and soon you will receive your PAN card, enabling you to carry out various financial and official transactions seamlessly.

Frequently Asked Questions(FAQs)

Here are some common questions about PAN Card Status.


How long does it take to process a PAN card application?

The processing time for a PAN card application typically ranges from 15 to 20 working days. However, it may vary depending on various factors such as the volume of applications, verification processes, and current workload.

How to find the PAN card acknowledgement number?

Your PAN card acknowledgement number is found on the PAN acknowledgement slip or PAN acknowledgement form received when applying for a new PAN card.

When will the online status of the PAN card be updated?

The online status of your PAN card can be checked after 5 days from the generation of the acknowledgment number or UTI coupon.

Can I check my PAN card status without a PAN number?

No, it is not possible to check the PAN card status without a PAN number. The PAN number is a unique identifier required to track the status of your application.

What should I do if my PAN card status shows 'Dispatched' but I haven't received it yet?

If your PAN card status shows 'Dispatched' but you haven't received it within a reasonable time, you can contact the respective authority, either NSDL or UTIITSL, to inquire about the delivery status. They will guide you on the necessary steps to follow in such situations.

Can I reapply for a PAN card if my application is rejected?

Yes, if your PAN card application is rejected, you can reapply for a PAN card. However, it is crucial to understand the reasons for the rejection and rectify the issues before submitting a new application.

Can I change my PAN card delivery address?

Yes, you can change your PAN card delivery address. Visit the NSDL official site, click on 'Apply for correction/change in PAN'.

Is it possible to track the PAN card status for a correction or modification request?

Yes, you can track the PAN card status for correction or modification requests. The process is similar to tracking the status of a new PAN card application. Use the acknowledgment number provided to you for tracking the updated status.

What should I do if my PAN card status shows 'Application is under verification'?

If your PAN card status shows 'Application is under verification,' it means that the Income Tax Department is reviewing the information provided in your application. It is advisable to wait for the verification process to complete. If there are any issues, you will be notified accordingly.

Which courier delivers PAN card?

The Income Tax Department dispatches PAN cards to applicants primarily via courier services or Indian Speed Post.

Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making any related decisions.


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