Team AckoSept 12, 2023
COVID-19 has claimed an unimaginable number of lives around the globe. The World Health Organisation (WHO), medical fraternity, and Indian authorities are striving rigorously to curb the spread of the virus and its variants. If you are looking for a COVID helpline number in India, please refer to this article. Request you to note that the information on this page is subject to changes based on the developing COVID-19 situation.
To offer timely information about COVID-19, the country’s health ministry has set up Coronavirus Helpline Numbers in India for all states and Union Territories (UT). The following table lists details related to the helpline numbers shared by the Department of Health & Family Welfare.
|All-India Coronavirus Helpline Information|
|National Coronavirus Helpline Number||+91-11-23978046|
|Psycho-Social Helpline (Mental health concerns)||08046110007|
|National Coronavirus Helpline Email ID||[email protected], [email protected], [email protected]|
|Aarogya Setu IVRS||1921|
Below are the Coronavirus helpline official phone numbers and central emergency contact number of states and union territories.
|SL.no||State||Coronavirus Helpline Numbers|
|24||Tamil Nadu||044-2951 0500|
|26||Uttar Pradesh Toll Free Number||1800-1805-145|
|28||West Bengal Toll Free Number and Others||1800-313444222/ 033-23412600|
|SL.no||Union Territory (UT)||Coronavirus Helpline Numbers|
|1||Andaman and Nicobar||03192-2321102|
|3||Dadar and Nagar Haveli/ Daman and Diu||104|
|4||Jammu and Kashmir||01912520982/ 0194-2440283|
The Government of India offers an official Coronavirus Help desk through WhatsApp. The “MyGov Corona Helpdesk“ is an automated response help desk. Here’s a step-by-step guide on how to use the MyGov Coronavirus WhatsApp Helpdesk chatbot.
Step 1: Save the Corona Helpdesk number 9013151515 as a contact on your phone.
Step 2: Open WhatsApp and send a message. It can even be a “Help”.
Step 3: The chatbot will respond with two options: CoWin Services and DigiLocker Services
Step 4: Selecting either option will help you get more information about the services.
Here’s a table highlighting the Coronavirus helpline numbers in Karnataka. You can call the numbers from Bangalore, Mysore, Hassan, Hubli, Mangalore, Udupi as well as rural and urban cities of Karnataka.
|Arogya Sahayava - Health Helpline||104|
|BBMP COVID-19 Treatment & Vaccination||1533|
|CoWIN Help Line||1075|
|District-wise helpline numbers|
|RR Nagaea||080 28601050|
|Bengaluru Rural||080 29569449|
The Delhi government offers help via 24/7 helpline numbers related to the COVID-19 infection. Here are the details:
|Delhi Coronavirus Helpline Numbers|
|1031, 1800 111 747 (for COVID positive patients), 22391014, 22302441, 22304568, 22300012, 22300036, 22307145|
You can call the following numbers from Maharashtra’s cities such as Mumbai, Pune, Thane, Nagpur, among other regions.
|Maharashtra Coronavirus Helpline Numbers|
You can contact the following numbers from any of the regions of the state such as Chennai, Coimbatore, Madurai, Salem, Trichy, etc. Here are the details:
|Tamil Nadu Coronavirus Helpline Number|
|104, 044-29510400, 044-29510500, 9444340496, 8754448477|
The Tamil Nadu government offers a Coronavirus helpline number, for persons with disabilities. Through this service, they can express their problems and find answers for their questions related to COVID-19 and other issues.
Here’s the Coronavirus Helpline for persons with disabilities in Tamil Nadu. Please note that the toll free number is a 24/7 number.
|1800 425 0111 (Toll-Free)|
You can reach the following number from all cities of West Bengal such as Kolkata, Siliguri, Asansol, among others. Here are the details:
|West Bengal Department of Health and Family Welfare Helpline Number|
You can contact the following number from regions such as Ahmedabad, Surat, Vadodara, Rajkot, etc.
|Gujarat Coronavirus Helpline Number: 104|
You can dial this number from areas such as Lucknow, Kanpur, Agra, Meerut, Ghaziabad, etc., in case of queries related to COVID-19.
|UP Coronavirus Helpline Toll-Free Number: 1800-1805-145|
Through this Coronavirus helpline number for senior citizens, they can express their problems and seek assistance for health issues of any kind. The following table lists the helpline numbers and calling hours.
|COVID-19 Helpline Numbers for Senior Citizens in Ranchi Area||Timings|
|9955887686||10 AM to 7 PM Only|
|9934924299||10 AM to 7 PM Only|
|9955163983||10 AM to 7 PM Only|
|9939361263||10 AM to 7 PM Only|
|9955899228||10 AM to 7 PM Only|
Please use the numbers responsibly and refrain from calling outside the specified timings. Also, if you have symptoms of cough, fever, diarrhoea and shortness of breath, you need to contact 1950 immediately.
Here are some of the frequently asked questions about the Coronavirus helpline and contact details.
Here is the list of Coronavirus testing labs in Delhi.
You can undergo a COVID-19 test at these labs in Karnataka.
You can call on the following Central or National Coronavirus Helpline Number: +91-011-23978046 for queries and support.
– July 7, 2020
The Government of Delhi had to encounter several complaints from the citizens regarding frequent unreachability of the hospital helpline numbers. To resolve the complaints, Chief Minister Arvind Kejriwal and Deputy Chief Minister Manish Sisodia asked the hospitals handling COVID-19 patients to come up with authorised helpline numbers. Now, the hospitals have such authorised helpline numbers and they can be accessed via the Delhi Corona Application. This App was initiated by the Delhi Government to help people seek information concerning the ongoing COVID-19 pandemic. The Delhi Corona Application became available in May and offered real-time information related to bed availability in hospitals to handle the coronavirus. To make the process even more convenient, the hospitals with less number of beds are marked red, and those with more number of beds are marked green. As per the data available on 6 July 2020, the number of vacant hospital beds in Delhi is 9,817.
– June 17, 2020
The All India Institute of Medical Sciences (AIIMS) has come up with a COVID-helpline to help minor hospitals and clinics regarding information related to the pandemic. With the helpline, hospitals and clinics can contact senior medical experts based at AAIMS for telephonic guidance concerning COVID-19 management. Union Home Minister, Amit Shah has directed the formation of a committee comprising AIIMS’ senior doctors. This is done to ensure that the best practices related to battling COVID-19 are communicated to minor hospitals and clinics. As per a tweet by the official handle of the Spokesperson, Ministry of Home Affairs, the 24×7 helpline can be used for OPD appointments and for speaking to volunteers. Also, doctors can speak with consultants using the helpline. In related news, the Centre has decided to offer the Delhi government 500 rail coaches, which have been converted for COVID-19 patients. This means 8000 additional beds will be available in the city for patients.
– June 8, 2020
Citizens can now raise complaints about COVID-care facilities on BMC’s helpline number 1916. Also, patients can get to know the availability of non-COVID beds by calling 1916. Presently, the helpline offers details on COVID-19 testing, ambulances, availability of beds and booking, and general information. The BMC has assured that the helpline can be used by citizens to also raise complaints about the deadly virus, which has spread across the world and Maharashtra, especially Mumbai, which is witnessing a large number of infections. The helpline will help citizens understand services provided by the government to help people tide over the crisis.
– April 8, 2020
The Punjab state government announced insurance cover of Rs.50 lakh to its sanitation workers and police personnel who are at the forefront in fighting the deadly novel coronavirus in the state. Chief Minister Capt. Amrinder Singh, through a video conference, stated that he and his cabinet members have authorised its procurement committee for COVID-19 to make purchases to manage the outbreak of the novel coronavirus disease in the state. The state cabinet also authorised the committee to procure emergency and essential medical equipment or items at the current market price since these have become high due to the demand in the market. Also, the cabinet said that any private hospitals denying the treatment of COVID-19 will face the consequences of cancellation of licenses.
– April 8, 2020
The Indian Railways Catering and Tourism Corporation (IRCTC) has deferred Tejas Express and Kashi Mahakal train services till 30 April 2020. The decision was taken amidst the rising infection of the deadly Novel coronavirus disease in the country. The train services of Varanasi-Indore Kashi-Mahakal Express, Ahmedabad-Mumbai Tejas Express and Lucknow-New Delhi Tejas Express have been suspended till 30 April 2020. Previously, IRCTC had suspended the services of these trains between 15 to 25 April 2020 due to the lockdown, which has now been extended to 30 April 2020. Those passengers who have booked tickets during these days will get a refund in full. The Railway Board had previously announced that train services across the country will be suspended due to the outbreak of the COVID-19 virus in the country.
– April 6, 2020
The Delhi government has launched its Coronavirus WhatsApp helpline number for people to have access to credible information about the deadly Coronavirus infection. The helpline will provide up-to-date and precise details about COVID-19. The Delhi Coronavirus WhatsApp number is +91 8800007722 which needs to be saved in your phone contact list. Upon saving it, go to WhatsApp and send the message “Hi” and you can start getting information about the coronavirus infection. Currently, the service is in English and has been developed on the WhatsApp Business API which is essentially chatbot service. Your query will be answered within 24hrs by the Health and Family Welfare Department of Government of NCT, Delhi. You can get services such as e-passes as well as get general information about the ongoing COVID-19 pandemic.
– April 1, 2020
The Indian government extended the validity of documents such as vehicle permits, driving licence, registration certificates, fitness certificates and other related documents till the end of June 2020. Those documents which expired from 1 February 2020 have been approved to be valid till 30 June 2020. The announcement comes amidst the lockdown announced by the centre to curb the rising Coronavirus infections across the country. The move will help a hassle-free movement of cargo during the lockdown. The centre, through the advisory, has asked all states and Union Territories to extend the validity of such documents. Since citizens are unable to go outside due to the lockdown, the Centre has issued the advisory to ease the burden on the common man.
– March 30, 2020
In a statement, digital payment platform Paytm said that they are honoured to do their duty to aid the government of India in all relief measures to fight the Coronavirus pandemic. Paytm will contribute for every payment using their platform and this money would be used to donate to the PM-CARES fund set up to fight the deadly novel Coronavirus pandemic in India. The company will contribute Rs.10 in addition to each payment or contribution made on Paytm utilising their UPI, wallet and Paytm Bank. The company has already set aside Rs.5 crore towards the innovation of medicines or medical instruments to combat the deadly COVID-19 virus which has spread across the country and the world.
– March 27, 2020
Insurance companies have been asked to extend the deadline for the payment life insurance renewal premium by 30 days in the wake of the rising Coronavirus infection in the country. In an effort to prevent the spread of the Coronavirus infection in the country, the government has announced a lockdown in several districts of the country. This may lead to disruptions of operations of insurance companies and it ensures there is continuity of business, the IRDA has asked them to provide services through other modalities such as website and to contact customers through telephone.
– March 25, 2020
Social distancing and the lockdown announced by the government of India has been well received by the public. However, there are some who just do not want to obey the directive of the government. Popular comedian Kapil Sharma took to Twitter to share a video of hens obeying orders. In the video, the hens are seen walking outside; however, the noise of a horn ensures they run into their houses. Through the video, Kapil Sharma was trying to drive home the point that people across the country to stay put at home and not venture out and wanted all to learn from these hens. Coronavirus has been declared a pandemic by the World Health Organisation (WHO) which is claiming lives across the world. The government has locked down India for 21 days until 14 April to try and stop the virus from spreading.
– March 24, 2020
In the wake of rising Coronavirus infection in India, auto manufacturers have announced that operations at their manufacturing units will be suspended. Four-wheeler manufacturers Mahindra, Toyota and Maruti Suzuki have temporarily suspended operations while two-wheeler manufacturers such as TVS Motor Company, Bajaj Auto and Honda 2 Wheeler have suspended operations as well. The outbreak of the deadly Coronavirus has put a dent on the auto industry’s output; however, the companies have taken a conscious decision to adhere to social distancing as proposed by the government and other social organisations such as the World Health Organisation (WHO).
– March 23, 2020
Cab aggregators Ola and Uber have temporarily suspended shared cab rides in India in the wake of the rising Coronavirus infection across the country. The decision comes amidst the government and authorities asking citizens to maintain social distancing to stop the spread of the viral infection. Uber will continue to offer services to meet all urgent and essential travel requirement of commuters. Ola will continue to offer other services such as Micro, Mini, and Prime along with rental and outstations services.
– March 20, 2019
The collectorate of Chennai has activated the Coronavirus helpline telephone and WhatsApp number for the public to share information as well as to raise complaints about Coronavirus or COVID-19. People living in Chennai can dial the toll-free number 1077 or call 044-25243454 to register their queries. Chennaites can also share information on these numbers and can also use the WhatsApp number 9384056232. Through a press release, Chennai district collector said immediate action will be taken on complaints about COVID-19 upon contacting any of these numbers which is a 24/7 number.
– March 18, 2020
The Union Health Ministry has announced a toll-free number for queries and support related to the deadly COVID-19 or the coronavirus. The helpline number 1075 will address questions related to the coronavirus. Also, the previous number of 011-23978046 continues to be operational. Additionally, the Ministry also announced a coronavirus helpline email ID [email protected]. In the wake of the rising number of coronavirus infected people, the government has suspended all visas except for some categories such as employment and diplomatic to check the spread of the virus. The ministry has asked citizens to avoid all non-essential travel.
– March 17, 2020
The government has announced that there will be no driving license test in the Union Territory of Jammu and Kashmir till 31 March 2020. The directive comes amid mitigating the transmission of the deadly coronavirus or COVID-19 in the UT. All Regional Transport Officers (RTOs) and Assistant Regional Transport Officers (ARTOs) not to conduct driving tests for both trail test and learning test of driving license till the end of March. They have also been directed to notify a helpline number for the public to address any immediate or urgent grievances of public transport.
|Disclaimer: *Except for exclusions like maternity benefits, undisclosed diseases, etc. Please check policy wordings for more details.|
|**The content on this page is generic and shared only for informational and explanatory purposes. It is based on industry experience and several secondary sources on the internet; and is subject to changes. Please go through the applicable policy wordings for updated ACKO-centric content and before making any insurance-related decisions.|
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