The deadly Coronavirus or COVID-19, which originated from China, has claimed more than 6,000 lives and infected lakhs of humans globally in four months since it began in December 2019. The World Health Organisation (WHO) has declared Coronavirus or COVID-19 as a pandemic.
Countries across the world are implementing several safety measures to curb the spread of the virus. Among several measures to stop the spread of Coronavirus in India, the health ministry has set up Coronavirus Helpline Numbers in India for all states and Union Territories (UT).
- Coronavirus Helpline in India – Contact Details:
- State-wise List of Coronavirus Helpline Numbers:
- How to Use “MyGov Corona Helpdesk” Government WhatsApp Service
- Karnataka Coronavirus Helpline Numbers
- COVID-19: Bengaluru Additional Helpline Numbers:
- Delhi Coronavirus Helpline Numbers
- Maharashtra Coronavirus Helpline Numbers
- Tamil Nadu Coronavirus Helpline Numbers
- COVID-19 Helpline for Senior Citizens and Persons With Disabilities in Tamil Nadu:
- West-Bengal Coronavirus Helpline Numbers
- Gujarat Coronavirus Helpline Numbers
- Uttar Pradesh Coronavirus Helpline Numbers
- Helpline Numbers for Senior Citizens in Ranchi, Jharkhand:
- News Related to Coronavirus or COVID-19:
- Delhi: Hospital Helpline Numbers Available in ‘Delhi Corona’ App
- New Delhi: Minor Hospitals and Clinics Can Now Seek COVID-19 Guidance from AIIMS
- COVID-19: Lodge Complaints Related to COVID on BMC Helpline
- COVID-19: Punjab Government Announces Insurance Cover of Rs.50 Lakh for Sanitation Workers and Police
- COVID-19: IRCTC Defers Tejas Express and Kashi Mahakal Train Services Till 30 April
- COVID-19: Coronavirus WhatsApp Helpline Launched by the Delhi Government
- COVID-19: Validity of Vehicle Permits Extended Until 30 June
- Paytm to Contribute Extra Rs.10 for Every Contribution Done Through its Platform
- COVID-19: IRDAI Asks Insurers to Extend Time to Pay Life Insurance Renewal Premium
- COVID-19: Kapil Sharma Shares a Video Asking Humans to Learn from Obeying Hens
- COVID-19: Indian Auto Industry Shuts Operations
- Covid-19: Ola and Uber Suspend Shared Cab Rides in India
- COVID-19: Chennai Activates CoronaVirus Helpline Telephone and WhatsApp Number
- COVID – 19: Health Ministry Announces All-India Coronavirus Helpline Number
- COVID-19 Impact: No Driving License Test in Jammu and Kashmir Till 31 March
The health ministry (Department of Health & Family Welfare) has set up helpline numbers for all types of queries and support related to the COVID-19 or Coronavirus infection. Below are the Coronavirus helpline official phone numbers and central emergency contact number of other states and union territories:
|All-India Coronavirus Helpline Information|
|National Coronavirus Helpline Number||
1075 (Toll Free)
|National Coronavirus Helpline Email ID||[email protected]|
Below is the list of coronavirus helpline contact numbers for different states and Union Territories:
|State||Coronavirus Helpline Numbers|
|Uttar Pradesh Toll Free Number||1800-1805-145|
|West Bengal Toll Free Number and Others||1800-313444222/ 033-23412600|
|Union Territory (UT)||Coronavirus Helpline Numbers|
|Andaman and Nicobar||03192-2321102|
|Dadar and Nagar Haveli/ Daman and Diu||104|
|Jammu and Kashmir||01912520982/ 0194-2440283|
How to Use “MyGov Corona Helpdesk” Government WhatsApp Service
To mitigate the circulation of fake news and to spread information about Novel CoronaVirus among the masses, the government of India has launched an official Coronavirus Help desk through the popular instant messaging service WhatsApp. Known as the “MyGov Corona Helpdesk“, the chatbot or automated response helpdesk can offer answers to queries related to Coronavirus or COVID-19.
The Corona Help desk WhatsApp number is 9013151515 and the government has also set up Coronavirus Helpline Number +91-11-23978046 and Coronavirus Toll-Free Helpline Number: 1075 or you can write an email to [email protected]. Below is a step-by-step guide on how to use the MyGov Coronavirus WhatsApp Helpdesk chatbot:
- Step 1: Save the Corona Helpdesk number 9013151515 as a contact on your phone contact list.
- Step 2: Open WhatsApp and send a message. It can be even a “Hi”.
- Step 3: The chatbot will respond with several options, you can choose from:
- A. What is Coronavirus and what are its symptoms? (Learn more about COVID-19 Virus and Symptoms).
- B. How does Coronavirus spread? (Understand about how the Coronavirus spreads).
- C. How to reduce the risk of Coronavirus? (Learn about how to keep away from Coronavirus infection)
- D. Professional advice by AIIMS-Director (Get advice about Coronavirus).
- E. Know more on Coronavirus (Get all information about Coronavirus).
- F. Where to get help? (Find out how to get help)
Step 4: Type relevant alphabet and click on send to get the answer to your query or you can type “Menu” to return to the main menu.
The state government of Karnataka has announced 24/7 coronavirus helpline numbers for queries regarding coronavirus. You can call this number from Bangalore, Mysore, Hassan, Hubli, Mangalore, Udupi as well as rural and urban cities of Karnataka. Below are the details:
- Karnataka Coronavirus Helpline Number: 104
- Additional Helpline Numbers for Karnataka: 080-46848600, 080-66692000
- Email ID: [email protected]
COVID-19: Bengaluru Additional Helpline Numbers:
|SL. No.||Bengaluru (Bangalore)||Coronavirus Helpline Nos.|
|1||BBMP Control Room||080-22975595|
|7||RR Nagar Zone||080-28600654|
The Delhi government has issued 24/7 helpline numbers related to the COVID-19 infection. Below are the details:
- Delhi Coronavirus Helpline Numbers: 011-22307145, 22300036, 22300012
- Email ID: [email protected]
The Maharashtra government has announced the 24/7 coronavirus helpline numbers for queries related to the coronavirus. You can contact these numbers from cities such Mumbai, Pune, Thane, Nagpur, among others. Below are the details:
- Maharashtra Coronavirus Helpline Numbers: 020-26127394
- Email ID: [email protected]
The Tamil Nadu government has released helpline numbers for queries related to coronavirus infection. You can contact these numbers from any of the cities of the state such as Chennai, Coimbatore, Madurai, Salem, Trichy, etc. Below are the details:
- Tamil Nadu Coronavirus Helpline Number: 044-29510500
- Additional COVID-19 Helpline Numbers for Tamil Nadu:
- 1800-120 555550 (Toll free)
- 044-2951 0400
- 044-2430 0300
- 044-4627 4446
- +91-94443 40496 (Cell)
- +91-87544 48477 (Cell)
- Email ID: [email protected]
COVID-19 Helpline for Senior Citizens and Persons With Disabilities in Tamil Nadu:
The Tamil Nadu government has launched a Coronavirus helpline number for senior citizens and persons with disabilities. Through this service, they can express their problems and find answers for their questions related to COVID-19. The 24/7 helpline is monitored by a team of volunteers who are in regular contact with the local authorities.
The COVID-19 helpline number for senior citizens in Tamil Nadu is dedicated to the welfare of the elderly and other vulnerable persons during the lockdown. Below is the Coronavirus Helpline for Senior Citizens and persons with disabilities in Tamil Nadu. Please note that the toll free number is a 24/7 number.
|Tamil Nadu COVID-19 Helpline Number for Senior Citizens:||1800 425 0111 (Toll-Free)|
|WhatsApp & Video Call for Persons with Hearing and Speech Impairments (Sign Language):||+91-9700799993|
The Tamil Nadu government states that the COVID-19 helpline number should be used responsibly. Also, if you have symptoms of cough, fever and shortness of breath, you need to contact 044-29510500 for any queries.
The state government of West-Bengal has released helpline numbers for questions and support related to the COVID-19 virus. You can call from all cities of West-Bengal such as Kolkata, Siliguri, Asansol, among others. Below are the details:
- West-Bengal Coronavirus Helpline Number: 1800-3134-4422-2/ 033-23412600
- Email ID: [email protected]
The Gujarat state government has announced helpline numbers for questions related to coronavirus. You can contact the below numbers from cities such as Ahmedabad, Surat, Vadodara, Rajkot, etc.:
- Gujarat Coronavirus Helpline Number: 104
- Email ID: [email protected]
Citizens can contact the below coronavirus helpline contact numbers who reside in the state of Uttar Pradesh. You can contact the below numbers from cities such as Lucknow, Kanpur, Agra, Meerut, Ghaziabad, etc.:
- UP Coronavirus Helpline Toll-Free Number: 1800-1805-145
- Email ID: [email protected]
COVID-19: Dedicated Helpline Numbers for Senior Citizens
The country-wide lockdown announced by the Centre has left several strata of the society with several challenges. Among the most impacted are the senior citizens. However, to ensure their well-being and for safety, the Ranchi district administration has launched dedicated helpline numbers for senior citizens.
Helpline Numbers for Senior Citizens in Ranchi, Jharkhand:
Through this coronavirus helpline number for senior citizens, they can express their problems. Once the call is placed, the message is circulated across several volunteer groups and senior citizens will receive an SOS call from one of these volunteer groups. The volunteer groups are managed by the Ranchi District Administration and the COVID-19 Helpline for Senior Citizens is dedicated to the elderly and other vulnerable individuals during the lockdown period.
|COVID-19 Helpline Numbers for Senior Citizens in Ranchi Area||Timings|
|9955887686||10 AM to 7 PM Only|
|9934924299||10 AM to 7 PM Only|
|9955163983||10 AM to 7 PM Only|
|9939361263||10 AM to 7 PM Only|
|9955899228||10 AM to 7 PM Only|
The Ranchi District Administration advises to use the number responsibly and not to call outside the specified timings. Also, if you have symptoms of cough, fever, diarrhoea and shortness of breath, you need to contact 1950 immediately.
Below are some of the frequently asked questions about coronavirus helpline and contact details:
The coronavirus testing labs in Delhi are located at All India Institute of Medical Sciences and the National Centre for Disease Control. The Delhi government has authorized the below list of hospitals to collect samples for testing:
> Sanjay Gandhi Memorial
> Baba Saheb Amebedkar
> Lal Bahadur Shastri
> Babu Jagjivan Ram
> Chacha Nehru Bal Chikitsalaya
> Hindu Rao
You can undergo aCOVID-19 tests at the below mentioned labs in Karnataka:
> Bangalore Medical College & Research Institute, Bangalore
> Mysore Medical College and Research Institute, Mysore
> Shimoga Institute of Medical Sciences, Shivamogga
> Hassan Institute of Medical Sciences, Hassan.
> National Institute of Virology Field Unit, Bangalore
You can call at the Central or National Coronavirus Helpline Number +91-011-23978046 for queries and support.
Delhi: Hospital Helpline Numbers Available in ‘Delhi Corona’ App
– July 7, 2020
The Government of Delhi had to encounter several complaints from the citizens regarding frequent unreachability of the hospital helpline numbers. To resolve the complaints, Chief Minister Arvind Kejriwal and Deputy Chief Minister Manish Sisodia asked the hospitals handling COVID-19 patients to come up with authorised helpline numbers. Now, the hospitals have such authorised helpline numbers and they can be accessed via the Delhi Corona Application. This App was initiated by the Delhi Government to help people seek information concerning the ongoing COVID-19 pandemic. The Delhi Corona Application became available in May and offered real-time information related to bed availability in hospitals to handle the coronavirus. To make the process even more convenient, the hospitals with less number of beds are marked red, and those with more number of beds are marked green. As per the data available on 6 July 2020, the number of vacant hospital beds in Delhi is 9,817.
New Delhi: Minor Hospitals and Clinics Can Now Seek COVID-19 Guidance from AIIMS
– June 17, 2020
The All India Institute of Medical Sciences (AIIMS) has come up with a COVID-helpline to help minor hospitals and clinics regarding information related to the pandemic. With the helpline, hospitals and clinics can contact senior medical experts based at AAIMS for telephonic guidance concerning COVID-19 management. Union Home Minister, Amit Shah has directed the formation of a committee comprising AIIMS’ senior doctors. This is done to ensure that the best practices related to battling COVID-19 are communicated to minor hospitals and clinics. As per a tweet by the official handle of the Spokesperson, Ministry of Home Affairs, the 24×7 helpline can be used for OPD appointments and for speaking to volunteers. Also, doctors can speak with consultants using the helpline. In related news, the Centre has decided to offer the Delhi government 500 rail coaches, which have been converted for COVID-19 patients. This means 8000 additional beds will be available in the city for patients.
– June 8, 2020
Citizens can now raise complaints about COVID-care facilities on BMC’s helpline number 1916. Also, patients can get to know the availability of non-COVID beds by calling 1916. Presently, the helpline offers details on COVID-19 testing, ambulances, availability of beds and booking, and general information. The BMC has assured that the helpline can be used by citizens to also raise complaints about the deadly virus, which has spread across the world and Maharashtra, especially Mumbai, which is witnessing a large number of infections. The helpline will help citizens understand services provided by the government to help people tide over the crisis.
COVID-19: Punjab Government Announces Insurance Cover of Rs.50 Lakh for Sanitation Workers and Police
– April 8, 2020
The Punjab state government announced insurance cover of Rs.50 lakh to its sanitation workers and police personnel who are at the forefront in fighting the deadly novel coronavirus in the state. Chief Minister Capt. Amrinder Singh, through a video conference, stated that he and his cabinet members have authorised its procurement committee for COVID-19 to make purchases to manage the outbreak of the novel coronavirus disease in the state. The state cabinet also authorised the committee to procure emergency and essential medical equipment or items at the current market price since these have become high due to the demand in the market. Also, the cabinet said that any private hospitals denying the treatment of COVID-19 will face the consequences of cancellation of licenses.
COVID-19: IRCTC Defers Tejas Express and Kashi Mahakal Train Services Till 30 April
– April 8, 2020
The Indian Railways Catering and Tourism Corporation (IRCTC) has deferred Tejas Express and Kashi Mahakal train services till 30 April 2020. The decision was taken amidst the rising infection of the deadly Novel coronavirus disease in the country. The train services of Varanasi-Indore Kashi-Mahakal Express, Ahmedabad-Mumbai Tejas Express and Lucknow-New Delhi Tejas Express have been suspended till 30 April 2020. Previously, IRCTC had suspended the services of these trains between 15 to 25 April 2020 due to the lockdown, which has now been extended to 30 April 2020. Those passengers who have booked tickets during these days will get a refund in full. The Railway Board had previously announced that train services across the country will be suspended due to the outbreak of the COVID-19 virus in the country.
– April 6, 2020
The Delhi government has launched its Coronavirus WhatsApp helpline number for people to have access to credible information about the deadly Coronavirus infection. The helpline will provide up-to-date and precise details about COVID-19. The Delhi Coronavirus WhatsApp number is +91 8800007722 which needs to be saved in your phone contact list. Upon saving it, go to WhatsApp and send the message “Hi” and you can start getting information about the coronavirus infection. Currently, the service is in English and has been developed on the WhatsApp Business API which is essentially chatbot service. Your query will be answered within 24hrs by the Health and Family Welfare Department of Government of NCT, Delhi. You can get services such as e-passes as well as get general information about the ongoing COVID-19 pandemic.
COVID-19: Validity of Vehicle Permits Extended Until 30 June
– April 1, 2020
The Indian government extended the validity of documents such as vehicle permits, driving licence, registration certificates, fitness certificates and other related documents till the end of June 2020. Those documents which expired from 1 February 2020 have been approved to be valid till 30 June 2020. The announcement comes amidst the lockdown announced by the centre to curb the rising Coronavirus infections across the country. The move will help a hassle-free movement of cargo during the lockdown. The centre, through the advisory, has asked all states and Union Territories to extend the validity of such documents. Since citizens are unable to go outside due to the lockdown, the Centre has issued the advisory to ease the burden on the common man.
Paytm to Contribute Extra Rs.10 for Every Contribution Done Through its Platform
– March 30, 2020
In a statement, digital payment platform Paytm said that they are honoured to do their duty to aid the government of India in all relief measures to fight the Coronavirus pandemic. Paytm will contribute for every payment using their platform and this money would be used to donate to the PM-CARES fund set up to fight the deadly novel Coronavirus pandemic in India. The company will contribute Rs.10 in addition to each payment or contribution made on Paytm utilising their UPI, wallet and Paytm Bank. The company has already set aside Rs.5 crore towards the innovation of medicines or medical instruments to combat the deadly COVID-19 virus which has spread across the country and the world.
COVID-19: IRDAI Asks Insurers to Extend Time to Pay Life Insurance Renewal Premium
– March 27, 2020
Insurance companies have been asked to extend the deadline for the payment life insurance renewal premium by 30 days in the wake of the rising Coronavirus infection in the country. In an effort to prevent the spread of the Coronavirus infection in the country, the government has announced a lockdown in several districts of the country. This may lead to disruptions of operations of insurance companies and it ensures there is continuity of business, the IRDA has asked them to provide services through other modalities such as website and to contact customers through telephone.
– March 25, 2020
Social distancing and the lockdown announced by the government of India has been well received by the public. However, there are some who just do not want to obey the directive of the government. Popular comedian Kapil Sharma took to Twitter to share a video of hens obeying orders. In the video, the hens are seen walking outside; however, the noise of a horn ensures they run into their houses. Through the video, Kapil Sharma was trying to drive home the point that people across the country to stay put at home and not venture out and wanted all to learn from these hens. Coronavirus has been declared a pandemic by the World Health Organisation (WHO) which is claiming lives across the world. The government has locked down India for 21 days until 14 April to try and stop the virus from spreading.
COVID-19: Indian Auto Industry Shuts Operations
– March 24, 2020
In the wake of rising Coronavirus infection in India, auto manufacturers have announced that operations at their manufacturing units will be suspended. Four-wheeler manufacturers Mahindra, Toyota and Maruti Suzuki have temporarily suspended operations while two-wheeler manufacturers such as TVS Motor Company, Bajaj Auto and Honda 2 Wheeler have suspended operations as well. The outbreak of the deadly Coronavirus has put a dent on the auto industry’s output; however, the companies have taken a conscious decision to adhere to social distancing as proposed by the government and other social organisations such as the World Health Organisation (WHO).
– March 23, 2020
Cab aggregators Ola and Uber have temporarily suspended shared cab rides in India in the wake of the rising Coronavirus infection across the country. The decision comes amidst the government and authorities asking citizens to maintain social distancing to stop the spread of the viral infection. Uber will continue to offer services to meet all urgent and essential travel requirement of commuters. Ola will continue to offer other services such as Micro, Mini, and Prime along with rental and outstations services.
– March 20, 2019
The collectorate of Chennai has activated the Coronavirus helpline telephone and WhatsApp number for the public to share information as well as to raise complaints about Coronavirus or COVID-19. People living in Chennai can dial the toll-free number 1077 or call 044-25243454 to register their queries. Chennaites can also share information on these numbers and can also use the WhatsApp number 9384056232. Through a press release, Chennai district collector said immediate action will be taken on complaints about COVID-19 upon contacting any of these numbers which is a 24/7 number.
– March 18, 2020
The Union Health Ministry has announced a toll-free number for queries and support related to the deadly COVID-19 or the coronavirus. The helpline number 1075 will address questions related to the coronavirus. Also, the previous number of 011-23978046 continues to be operational. Additionally, the Ministry also announced a coronavirus helpline email ID [email protected] In the wake of the rising number of coronavirus infected people, the government has suspended all visas except for some categories such as employment and diplomatic to check the spread of the virus. The ministry has asked citizens to avoid all non-essential travel.
COVID-19 Impact: No Driving License Test in Jammu and Kashmir Till 31 March
– March 17, 2020
The government has announced that there will be no driving license test in the Union Territory of Jammu and Kashmir till 31 March 2020. The directive comes amid mitigating the transmission of the deadly coronavirus or COVID-19 in the UT. All Regional Transport Officers (RTOs) and Assistant Regional Transport Officers (ARTOs) not to conduct driving tests for both trail test and learning test of driving license till the end of March. They have also been directed to notify a helpline number for the public to address any immediate or urgent grievances of public transport.
- Website: Ministry of Health & Family Welfare – Department of Health & Family Welfare: https://www.mohfw.gov.in/
- From Official twitter handle of the Bruhat Bengaluru Mahanagar Palike (BBMP) Commissioner: B.H.Anil Kumar, IAS, https://twitter.com/BBMPCOMM/status/1240979009149628418
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