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Coronavirus Helpline India: Official Phone Numbers List

Team AckoJan 17, 2024

COVID-19 has claimed an unimaginable number of lives around the globe. The World Health Organisation (WHO), medical fraternity, and Indian authorities are striving rigorously to curb the spread of the virus and its variants. If you are looking for a COVID helpline number in India, please refer to this article. Request you to note that the information on this page is subject to changes based on the developing COVID-19 situation.




Coronavirus Helpline in India: Contact Details

To offer timely information about COVID-19, the country’s health ministry has set up Coronavirus Helpline Numbers in India for all states and Union Territories (UT). The following table lists details related to the helpline numbers shared by the Department of Health & Family Welfare.

All-India Coronavirus Helpline Information
National Coronavirus Helpline Number +91-11-23978046
Psycho-Social Helpline (Mental health concerns) 08046110007
National Coronavirus Helpline Email ID [email protected], [email protected], [email protected]
Aarogya Setu IVRS 1921

State-wise List of Coronavirus Helpline Numbers

Below are the Coronavirus helpline official phone numbers and central emergency contact number of states and union territories. State Coronavirus Helpline Numbers
1 Andhra Pradesh 0866-2410978
2 Arunachal Pradesh 9436055743
3 Assam 6913347770
4 Bihar 104
5 Chhattisgarh 104
6 Goa 104
7 Gujarat 104
8 Haryana 8558893911
9 Himachal Pradesh 104
10 Jharkhand 104
11 Karnataka 104
12 Kerala 0471-2552056
13 Maharashtra 020-26127394
14 Madhya Pradesh 0755-2527177
15 Manipur 3852411668
16 Mizoram 102
17 Meghalaya 108
18 Nagaland 7005539653
19 Punjab 104
20 Odisha 9439994859
21 Rajasthan 0141-2225624
22 Sikkim 104
23 Telangana 104
24 Tamil Nadu 044-2951 0500
25 Tripura 0381-2315879
26 Uttar Pradesh Toll Free Number 1800-1805-145
27 Uttarakhand 104
28 West Bengal Toll Free Number and Others 1800-313444222/ 033-23412600 Union Territory (UT) Coronavirus Helpline Numbers
1 Andaman and Nicobar 03192-2321102
2 Chandigarh 9779558282
3 Dadar and Nagar Haveli/ Daman and Diu 104
4 Jammu and Kashmir 01912520982/ 0194-2440283
5 Delhi 011-22307145
6 Ladakh 1982256462
7 Puducherry 104
8 Lakshadweep 104

How to Use “MyGov Corona Helpdesk” Government WhatsApp Service

The Government of India offers an official Coronavirus Help desk through WhatsApp. The “MyGov Corona Helpdesk“ is an automated response help desk. Here’s a step-by-step guide on how to use the MyGov Coronavirus WhatsApp Helpdesk chatbot.

  • Step 1: Save the Corona Helpdesk number 9013151515 as a contact on your phone.

  • Step 2: Open WhatsApp and send a message. It can even be a “Help”.

  • Step 3: The chatbot will respond with two options: CoWin Services and DigiLocker Services

  • Step 4: Selecting either option will help you get more information about the services.



Also, read: Coronavirus Prevention: Disinfection and Sanitization Tips against COVID-19

Karnataka Coronavirus Helpline Numbers

Here’s a table highlighting the Coronavirus helpline numbers in Karnataka. You can call the numbers from Bangalore, Mysore, Hassan, Hubli, Mangalore, Udupi as well as rural and urban cities of Karnataka.

Service Helpline number
Arogya Sahayava - Health Helpline 104
Ambulance 108
Apthamitra Helpline 14410
Child Helpline 1098
BBMP COVID-19 Treatment & Vaccination 1533
CoWIN Help Line 1075
Tele-Medicine 9745697456
District-wise helpline numbers
Bommanahalli 88846 66670
Dasarahalli 94806 86132
East 94806 85163
Mahadevapura 080 23010102
RR Nagaea 080 28601050
South 84318 16718
West 080 68248454
Yelahanka 94806 85961
Bengaluru Urban 8431816718
Bengaluru Rural 080 29569449

Delhi Coronavirus Helpline Numbers

The Delhi government offers help via 24/7 helpline numbers related to the COVID-19 infection. Here are the details:

Delhi Coronavirus Helpline Numbers
1031, 1800 111 747 (for COVID positive patients), 22391014, 22302441, 22304568, 22300012, 22300036, 22307145

Maharashtra Coronavirus Helpline Numbers

You can call the following numbers from Maharashtra’s cities such as Mumbai, Pune, Thane, Nagpur, among other regions.

Maharashtra Coronavirus Helpline Numbers
020-26127394, 020-25506800

Tamil Nadu Coronavirus Helpline Numbers

You can contact the following numbers from any of the regions of the state such as Chennai, Coimbatore, Madurai, Salem, Trichy, etc. Here are the details:

Tamil Nadu Coronavirus Helpline Number
104, 044-29510400, 044-29510500, 9444340496, 8754448477

COVID-19 Helpline for Persons With Disabilities in Tamil Nadu

The Tamil Nadu government offers a Coronavirus helpline number, for persons with disabilities. Through this service, they can express their problems and find answers for their questions related to COVID-19 and other issues. 

Here’s the Coronavirus Helpline for persons with disabilities in Tamil Nadu. Please note that the toll free number is a 24/7 number.

1800 425 0111 (Toll-Free)

West Bengal Coronavirus Helpline Numbers

You can reach the following number from all cities of West Bengal such as Kolkata, Siliguri, Asansol, among others. Here are the details:

West Bengal Department of Health and Family Welfare Helpline Number

Gujarat Coronavirus Helpline Numbers

You can contact the following number from regions such as Ahmedabad, Surat, Vadodara, Rajkot, etc.

Gujarat Coronavirus Helpline Number: 104

Uttar Pradesh Coronavirus Helpline Numbers

You can dial this number from areas such as Lucknow, Kanpur, Agra, Meerut, Ghaziabad, etc., in case of queries related to COVID-19.

UP Coronavirus Helpline Toll-Free Number: 1800-1805-145

Helpline Numbers for Senior Citizens in Ranchi, Jharkhand

Through this Coronavirus helpline number for senior citizens, they can express their problems and seek assistance for health issues of any kind. The following table lists the helpline numbers and calling hours.

COVID-19 Helpline Numbers for Senior Citizens in Ranchi Area Timings
9955887686 10 AM to 7 PM Only
9934924299 10 AM to 7 PM Only
9955163983 10 AM to 7 PM Only
9939361263 10 AM to 7 PM Only
9955899228 10 AM to 7 PM Only

Please use the numbers responsibly and refrain from calling outside the specified timings. Also, if you have symptoms of cough, fever, diarrhoea and shortness of breath, you need to contact 1950 immediately.

Also, read: How to Renew Car Insurance During Coronavirus Lockdown?


Here are some of the frequently asked questions about the Coronavirus helpline and contact details.

Are there any coronavirus test labs in Delhi?


Which are the coronavirus testing labs in Karnataka?


You can undergo a COVID-19 test at these labs in Karnataka.

What is the national helpline number for queries related to coronavirus infection?


You can call on the following Central or National Coronavirus Helpline Number: +91-011-23978046 for queries and support.

Reference links: and Covid-19 facilities in States & Union Territories

Delhi: Hospital Helpline Numbers Available in ‘Delhi Corona’ App


– July 7, 2020

The Government of Delhi had to encounter several complaints from the citizens regarding frequent unreachability of the hospital helpline numbers. To resolve the complaints, Chief Minister Arvind Kejriwal and Deputy Chief Minister Manish Sisodia asked the hospitals handling COVID-19 patients to come up with authorised helpline numbers. Now, the hospitals have such authorised helpline numbers and they can be accessed via the Delhi Corona Application. This App was initiated by the Delhi Government to help people seek information concerning the ongoing COVID-19 pandemic. The Delhi Corona Application became available in May and offered real-time information related to bed availability in hospitals to handle the coronavirus. To make the process even more convenient, the hospitals with less number of beds are marked red, and those with more number of beds are marked green. As per the data available on 6 July 2020, the number of vacant hospital beds in Delhi is 9,817.

New Delhi: Minor Hospitals and Clinics Can Now Seek COVID-19 Guidance from AIIMS


– June 17, 2020

The All India Institute of Medical Sciences (AIIMS) has come up with a COVID-helpline to help minor hospitals and clinics regarding information related to the pandemic. With the helpline, hospitals and clinics can contact senior medical experts based at AAIMS for telephonic guidance concerning COVID-19 management. Union Home Minister, Amit Shah has directed the formation of a committee comprising AIIMS’ senior doctors. This is done to ensure that the best practices related to battling COVID-19 are communicated to minor hospitals and clinics. As per a tweet by the official handle of the Spokesperson, Ministry of Home Affairs, the 24×7 helpline can be used for OPD appointments and for speaking to volunteers. Also, doctors can speak with consultants using the helpline. In related news, the Centre has decided to offer the Delhi government 500 rail coaches, which have been converted for COVID-19 patients. This means 8000 additional beds will be available in the city for patients.

COVID-19: Lodge Complaints Related to COVID on BMC Helpline


– June 8, 2020

Citizens can now raise complaints about COVID-care facilities on BMC’s helpline number 1916. Also, patients can get to know the availability of non-COVID beds by calling 1916. Presently, the helpline offers details on COVID-19 testing, ambulances, availability of beds and booking, and general information. The BMC has assured that the helpline can be used by citizens to also raise complaints about the deadly virus, which has spread across the world and Maharashtra, especially Mumbai, which is witnessing a large number of infections. The helpline will help citizens understand services provided by the government to help people tide over the crisis.

COVID-19: Punjab Government Announces Insurance Cover of Rs.50 Lakh for Sanitation Workers and Police


– April 8, 2020

The Punjab state government announced insurance cover of Rs.50 lakh to its sanitation workers and police personnel who are at the forefront in fighting the deadly novel coronavirus in the state. Chief Minister Capt. Amrinder Singh, through a video conference, stated that he and his cabinet members have authorised its procurement committee for COVID-19 to make purchases to manage the outbreak of the novel coronavirus disease in the state. The state cabinet also authorised the committee to procure emergency and essential medical equipment or items at the current market price since these have become high due to the demand in the market. Also, the cabinet said that any private hospitals denying the treatment of COVID-19 will face the consequences of cancellation of licenses.

COVID-19: IRCTC Defers Tejas Express and Kashi Mahakal Train Services Till 30 April


– April 8, 2020

The Indian Railways Catering and Tourism Corporation (IRCTC) has deferred Tejas Express and Kashi Mahakal train services till 30 April 2020. The decision was taken amidst the rising infection of the deadly Novel coronavirus disease in the country. The train services of Varanasi-Indore Kashi-Mahakal Express, Ahmedabad-Mumbai Tejas Express and Lucknow-New Delhi Tejas Express have been suspended till 30 April 2020. Previously, IRCTC had suspended the services of these trains between 15 to  25 April 2020 due to the lockdown, which has now been extended to 30 April 2020. Those passengers who have booked tickets during these days will get a refund in full. The Railway Board had previously announced that train services across the country will be suspended due to the outbreak of the COVID-19 virus in the country.

COVID-19: Coronavirus WhatsApp Helpline Launched by the Delhi Government


– April 6, 2020

The Delhi government has launched its Coronavirus WhatsApp helpline number for people to have access to credible information about the deadly Coronavirus infection. The helpline will provide up-to-date and precise details about COVID-19. The Delhi Coronavirus WhatsApp number is +91 8800007722 which needs to be saved in your phone contact list. Upon saving it, go to WhatsApp and send the message “Hi” and you can start getting information about the coronavirus infection. Currently, the service is in English and has been developed on the WhatsApp Business API which is essentially chatbot service. Your query will be answered within 24hrs by the Health and Family Welfare Department of Government of NCT, Delhi. You can get services such as e-passes as well as get general information about the ongoing COVID-19 pandemic.

COVID-19: Validity of Vehicle Permits Extended Until 30 June


– April 1, 2020

The Indian government extended the validity of documents such as vehicle permits, driving licence, registration certificates, fitness certificates and other related documents till the end of June 2020. Those documents which expired from 1 February 2020 have been approved to be valid till 30 June 2020. The announcement comes amidst the lockdown announced by the centre to curb the rising Coronavirus infections across the country. The move will help a hassle-free movement of cargo during the lockdown. The centre, through the advisory, has asked all states and Union Territories to extend the validity of such documents. Since citizens are unable to go outside due to the lockdown, the Centre has issued the advisory to ease the burden on the common man.

Paytm to Contribute Extra Rs.10 for Every Contribution Done Through its Platform


– March 30, 2020

In a statement, digital payment platform Paytm said that they are honoured to do their duty to aid the government of India in all relief measures to fight the Coronavirus pandemic. Paytm will contribute for every payment using their platform and this money would be used to donate to the PM-CARES fund set up to fight the deadly novel Coronavirus pandemic in India. The company will contribute Rs.10 in addition to each payment or contribution made on Paytm utilising their UPI, wallet and Paytm Bank. The company has already set aside Rs.5 crore towards the innovation of medicines or medical instruments to combat the deadly COVID-19 virus which has spread across the country and the world.

COVID-19: IRDAI Asks Insurers to Extend Time to Pay Life Insurance Renewal Premium


– March 27, 2020

Insurance companies have been asked to extend the deadline for the payment life insurance renewal premium by 30 days in the wake of the rising Coronavirus infection in the country. In an effort to prevent the spread of the Coronavirus infection in the country, the government has announced a lockdown in several districts of the country. This may lead to disruptions of operations of insurance companies and it ensures there is continuity of business, the IRDA has asked them to provide services through other modalities such as website and to contact customers through telephone.

COVID-19: Kapil Sharma Shares a Video Asking Humans to Learn from Obeying Hens


– March 25, 2020

Social distancing and the lockdown announced by the government of India has been well received by the public. However, there are some who just do not want to obey the directive of the government. Popular comedian Kapil Sharma took to Twitter to share a video of hens obeying orders. In the video, the hens are seen walking outside; however, the noise of a horn ensures they run into their houses. Through the video, Kapil Sharma was trying to drive home the point that people across the country to stay put at home and not venture out and wanted all to learn from these hens. Coronavirus has been declared a pandemic by the World Health Organisation (WHO) which is claiming lives across the world. The government has locked down India for 21 days until 14 April to try and stop the virus from spreading.

COVID-19: Indian Auto Industry Shuts Operations


– March 24, 2020

In the wake of rising Coronavirus infection in India, auto manufacturers have announced that operations at their manufacturing units will be suspended. Four-wheeler manufacturers Mahindra, Toyota and Maruti Suzuki have temporarily suspended operations while two-wheeler manufacturers such as TVS Motor Company, Bajaj Auto and Honda 2 Wheeler have suspended operations as well. The outbreak of the deadly Coronavirus has put a dent on the auto industry’s output; however, the companies have taken a conscious decision to adhere to social distancing as proposed by the government and other social organisations such as the World Health Organisation (WHO).

Covid-19: Ola and Uber Suspend Shared Cab Rides in India


– March 23, 2020

Cab aggregators Ola and Uber have temporarily suspended shared cab rides in India in the wake of the rising Coronavirus infection across the country. The decision comes amidst the government and authorities asking citizens to maintain social distancing to stop the spread of the viral infection. Uber will continue to offer services to meet all urgent and essential travel requirement of commuters. Ola will continue to offer other services such as Micro, Mini, and Prime along with rental and outstations services.

COVID-19: Chennai Activates CoronaVirus Helpline Telephone and WhatsApp Number


– March 20, 2019

The collectorate of Chennai has activated the Coronavirus helpline telephone and WhatsApp number for the public to share information as well as to raise complaints about Coronavirus or COVID-19. People living in Chennai can dial the toll-free number 1077 or call 044-25243454 to register their queries. Chennaites can also share information on these numbers and can also use the WhatsApp number 9384056232. Through a press release, Chennai district collector said immediate action will be taken on complaints about COVID-19 upon contacting any of these numbers which is a 24/7 number.

COVID – 19: Health Ministry Announces All-India Coronavirus Helpline Number


– March 18, 2020

The Union Health Ministry has announced a toll-free number for queries and support related to the deadly COVID-19 or the coronavirus. The helpline number 1075 will address questions related to the coronavirus. Also, the previous number of 011-23978046 continues to be operational. Additionally, the Ministry also announced a coronavirus helpline email ID [email protected]. In the wake of the rising number of coronavirus infected people, the government has suspended all visas except for some categories such as employment and diplomatic to check the spread of the virus. The ministry has asked citizens to avoid all non-essential travel.

COVID-19 Impact: No Driving License Test in Jammu and Kashmir Till 31 March


– March 17, 2020

The government has announced that there will be no driving license test in the Union Territory of Jammu and Kashmir till 31 March 2020. The directive comes amid mitigating the transmission of the deadly coronavirus or COVID-19 in the UT. All Regional Transport Officers (RTOs) and Assistant Regional Transport Officers (ARTOs) not to conduct driving tests for both trail test and learning test of driving license till the end of March. They have also been directed to notify a helpline number for the public to address any immediate or urgent grievances of public transport.

Disclaimer: *Except for exclusions like maternity benefits, undisclosed diseases, etc. Please check policy wordings for more details.
**The content on this page is generic and shared only for informational and explanatory purposes. It is based on industry experience and several secondary sources on the internet; and is subject to changes. Please go through the applicable policy wordings for updated ACKO-centric content and before making any insurance-related decisions.

Also, read: COVID-19 Vaccine Appointment


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