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How to check passport application status online in India

Team AckoSept 23, 2022

When you apply for a passport, the Passport Office conducts several verifications before dispatching the document. However, the verification process can take some time, depending on the complexity involved in your application. During this period, you may want to check the passport status to find out if the verification is going smoothly or not. 

But, do you have to visit the Passport Office every day to track passport application status? Not if you read this article and learn different ways of tracking your passport application status online in India.

Passport Application Status

How to check passport status online in India

To check the passport status, you will require the following details.

  • Date of birth (of the applicant)

  • Unique 15-digit identification number issued upon submitting the passport application

Using the credentials, you can follow different ways to track passport application status online/offline, as mentioned below.

Steps to track passport application status on the Passport Seva portal

Here are the steps involved in the process of checking the passport application status via the Passport Seva platform.

Step 1: Visit the Passport Seva platform.

Step 2: Select the “Track Application Status” button among the options mentioned on the right side of the home screen.

Step 3: When redirected, you need to select the type of passport for which you submitted your application.

Step 4: Now, enter the “File Number”, which is the unique 15-digit number associated with your application.

Step 5: Add your birth date and click on the “Track Status” button.

Step 6: You should be able to view the passport application status on your screen.

Steps to check passport status online via the mPassport Seva mobile app

mPassport Seva is a mobile app facility offered by the Government of India for passport-related services. You can use this app for a quick online passport status check as well. The following steps will help you track the passport application status via this method.

Step 1: Download the Android or iOS version of the mPassport Seva app based on the type of device you have.

Step 2: Complete the registration process by filling in the details like your name, birth date, and email address.

Step 3: You will find an option called “Status Tracker” on the app.

Step 4: Inside the status tracker, you can add your birth date as well as the File Number.

Step 5: The app will show you the passport application status.

How to track passport application status offline

If you don’t prefer the online methods, here is how to check passport status offline.

Track passport application status via SMS

Follow these steps for passport application tracking via the SMS service.

Step 1: Use your registered mobile number.

Step 2: Send an SMS stating “STATUS (File Number)” to 9704100100.

Step 3: You will get an SMS containing the status of your passport application.

Important: Please note that this SMS facility is a paid service. Hence, the standard SMS charges will be applicable. 

Track passport application status via National Call Centre

You can also know the status of your passport application by following these steps. 

Step 1: Make a call to the National Call Centre using the contact number “1800-258-1800” (toll-free).

Step 2: You will be connected either to an executive or an Automated Interactive Voice Response. 

Step 3: Provide your File Number and ask about the passport application status. 

Important: Please note that the contact details for the same service are different for a few locations, as mentioned below.

  • Jammu and Kashmir (J&K): 040-66720567 (Service charges apply)

  • States in Northeast: 040-66720581 (Service charges apply)

Track passport application status via the helpdesk

Here is how you can use the offline helpdesk to know your passport application status.

Step 1: Visit the PSK or Passport Seva Kendra near your location.

Step 2: Look for the information counter. 

Step 3: Ask about the status of your currently submitted passport application.

Note: You can also request the status of your application by sending an email to the PSK office.

How to check passport dispatch and delivery status

Apart from the application status, you can also track the dispatch and delivery status of your passport. The Speed Post service of India delivers a passport to its correct receiver as per the address mentioned on the respective application form. Using the official India Post website, you can conduct an online passport status check for dispatch and delivery. Here are the steps for the same.

Step 1: Visit the Passport Seva portal and collect your 13-digit tracking ID.

Step 2: Head to the official portal of “India Post”.

Step 3: Move to the section named “Track Consignment”.

Step 4: Fill in the tracking ID under “Consignment Number” and enter the code visible on your screen.

Step 5: Click on “Track Now” to check passport dispatch and delivery status.

If the search doesn’t retrieve any data, it means that the PSK is yet to dispatch your passport. 

Frequently asked questions (FAQs)

Here are some common questions and their answers related to passport application status tracking in India.

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What is PSK?

A PSK or Passport Seva Kendra are regionally established offices that serve as extensions of Passport Offices. The PSKs function to accept new passport applications, modify old passports and provide other services.

Can I collect my passport directly from the Regional Passport Office?

Generally, an applicant can’t collect their passport by directly visiting the Regional Passport Office. However, it is possible in case of an emergency. You will need to submit an application, which will include the reasons why you need to collect the passport personally. However, it is up to the passport office to decide whether they approve your request or not.

Does the passport tracking facility tell clear reasons for a passport being stuck?

Yes, the tracking status provided on the Passport Seva platform contains clear information regarding your passport being stuck. Moreover, the status also recommends possible action to get the passport dispatched faster.

How many ways are there to check passport status online in India?

There are two major online modes to track passport application status in India: the Passport Seva website and the mPassport mobile application.

Where can I find the dispatch status of my passport?

You can visit the India Post website to track the dispatch and delivery status of your passport using a 13-digit tracking number provided at Passport Seva online portal. 

Does the National Call Centre offer 24/7 accessibility to track passport status?

Yes, there are executives and an Automated Interactive Response facility available at the National Call Centre. Hence, you can call at any time to track the status of your passport application.

How do I apply for an e-Passport?

To apply for an e-Passport, you must register on the Passport Seva platform and log in with your credentials. There, you can apply for a new passport or get one re-issued by filling in the necessary details and uploading the required documents. Pay the required fees to complete the online application process.

Disclaimer: The information mentioned on this page is compiled from different websites and government sources. The information may be updated from time to time. Hence, please refer to the respective government websites and verify before making any passport-related decisions.

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